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Delivery Driver Customer Support

Location:
Cleveland, OH
Salary:
Open
Posted:
January 26, 2023

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Resume:

LaVaughn Young

Experienced early childhood educator with a Bachelor's of Arts from the University of Iowa looking to take my upbeat demeanor, organizational skills and superior conflict resolution abilities and apply them to a career in customer support. My education, experience and communication skills to resolve, enhance, and transform the face of customer interaction makes me an ideal candidate.

6809 Mayfield Rd.

Mayfield Heights, OH 44124

(216) 956 - 0779

aduxuk@r.postjobfree.com

EXPERIENCE

Cleveland Arts & Social Sciences Academy, Cleveland, OH — 4th Grade Math Teacher

August 2022 - PRESENT

●Prepare and deliver lesson plans with the ability to modify accordingly during the school year

●Differentiate instructions to meet the needs of all students

●Manage student behavior in the classroom

●Create a positive classroom environment for students to learn in

PEP Greenview, Shaker Heights, OH — Educational Aide

May 2022 - July 2022

●Getting the classroom ready for lesson

●Helping students who need extra support to complete tasks

●Helping teachers to plan learning activities and complete records

●Supporting teachers in managing class behavior

●Supervising group activities

●Looking after student who are upset or have had accidents

●Clearing away materials and equipment after lessons

●Helping with outings and sports events

●Taking part in training

●Carrying out administrative tasks

The Nest School, Shaker Heights, OH — Preschool Teacher

September 2021 - May 2022

●Create plans for daily activities in line with the school curriculum

●Engage with young children in activities that are age-appropriate whilst bearing educational merit

●Foster a positive and healthy learning environment

●Ensure the classroom is kept in a clean and safe condition at all times

●Read stories to the children as a group activity

●Encourage creative thinking and learning

●Interact with other teachers and administrative staff as needed

●Communicate with parents regarding child development and progress

The Little School of Duke, Durham, NC — Preschool Teacher

February 2021 - August 2021

●Educating children about fundamental concepts, such as colors, letters, numbers, and shapes.

●Encouraging social interactions between children and improving their self-esteem.

●Engaging in creative methods of learning, such as arts and crafts, supervised play, and storytelling.

●Instilling a sense of order and discipline in the classroom.

●Monitoring free time on the playground.

●Ensuring the classroom is a clean, safe, and organized environment.

●Preparing for lessons by gathering materials and setting up workstations.

●Communicating with parents to better understand the children's home lives and psyches.

●Writing up reports for parents on each child's developmental progress

CNC, Durham, NC — Amazon Delivery Driver

September 2020 - January 2021

●Safely drove and operated your delivery vehicle at all times.

●Used hand held device for routing information and customer delivery information.

●Loaded route each day and Navigate a variety of routes throughout delivery area.

●Drove and worked in varying weather conditions

●Delivered packages with smiles to our customers.

●Lifted packages up to 50 lbs.

●Walked at a fast pace for 9 to 11 hrs. per day.

Rent A Center, Durham, NC — Customer Account Rep

July 2020 - September 2021

●Communicated with customers regarding their accounts

●Called customers that were behind on paying on their account balance

●Communicated options with customers to bring the account current

●Obtained payment with debit cards or checking information

●Documented conversation in computer system

●Safely drove and operated your delivery vehicle at all times.

●Used hand held device for routing information and customer delivery information.

●Loaded route each day and Navigate a variety of routes throughout delivery area.

●Drove and worked in varying weather conditions

●Delivered appliances with smiles to our customers.

●Lifted packages up to 50 lbs.

EDUCATION

The University of Iowa, Iowa City — Bachelor of Arts in African American Studies

August 2014 - August 2019

SKILLS

●Adhere to company standards, policies, and procedures

●Strong listening skills to help address the individual needs of each customer

●Microsoft Word Microsoft Excel Microsoft Powerpoint Mac & Windows Adobe Photoshop.



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