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Customer Service Personal Banker

Location:
Malden, MA
Salary:
As per organization rules
Posted:
January 26, 2023

Contact this candidate

Resume:

GUDA RAJ THAPA

Email:

aduxuc@r.postjobfree.com

Contact:

Mob:+1-781-***-****

Personal Information:

Date of Birth : 1998 Jan 02

Sex : Male

Nationality : Nepali

Marital Status: Single

Blood Group : A +

Languages Known:

English,Nepali

Correspondence Address:

Boston Malden,661 cross street

Permanent Address:

Municipality: Triyuga-11,

Dist : Udayapur

Country: Nepal

Strength:-

Honesty, loyalty

Positive attitude

Adaptability & flexibility

Self-confidence & always raedy to accept challenges Optimistic,

Patience Hardworking Responsibility

Career Objective:

I am looking for challenging work opportunity with desire of challenging Banking and Growing my knowledge with company where I can continue my learning, take on additional responsibility. I see myself as a top performing employee in well-established organization so i plan on enhancing my skill & continuing my involvement in professional association.

Assets

Comprehensive problem solving and analytical abilities.

Willingness to learn new concepts.

Giving the best results.

Effective verbal and written communication skills.

Problem solving attitude.

Responsible.

Hardworking.

Motivational Skills.

Good Leadership quality.

Extracurricular activities and training

AML/KYC training organized by Prabhu bank Ltd

Training on Transaction Banking

Security Awareness Training

Training on Transaction Banking Products & Sales Technique

Area of Interest:

Actively participated in many public oriented competitions such as speech competition/Presentation.

Curriculum Vitae

Hobbies

Reading Newspapers and Organizing Events.

Traveling,

Knowing about new things

Listening Music

Playing different kind of indoors and outdoor games

Visiting new places

Curious to discover varieties.

Riding bikes and going through imaginary places

Key skills Technical skills

Business Analysis

Client Handling,

Risk analysis

Customer Analysis

Knowledge of Ms-office package, Internet.

Accounting package

Basic Knowledge of TALLY.

Mail management

Record Management

Education

Level

Year

Percentage/Grade

Institution

B.B.S.

2019

RUNNING

Nepal commerce campus .Min Bhawan(Tribhuwan University)

(10+2)

2017

55.%

Udayasi english secondary school,jaljale Udayapur (HEB)

S.L.C.

2015

76.25%

Ever green english boarding school,motigada Udayapur

Work Experiences:

Organization:

Organization: HAMRO PRAYAS NEPAL

Total Experience:1.5 YEARS

Date From: 16 JUNE 2015

Date To: 16 DEC. 2016

Designation: SOCIAL MOBILIZE

Organization:

Organization: Global IME Bank Ltd.

Total Experience: 3 Months

Date From: 03 JUNE 2018

Date To : 03 AUGEST 2018

Designation: Internship

Function title: CSD

Organization:

Organization: Prabhu Bank Ltd.

Total Year of Experience: 3year 6 Months

Date From: March 31th 2019

Date To : Nov 17th 2022

Designation: junior Assistant (permanent)

Function title: Head Teller,customer service and Operation Incharge.(Rajbiraj,Gaighat and Rautamai Branch)

Currently:

Organization: C.V Pharmacy

Date from : Nov 30th 2022

Date To: continue

Designation ; Cashier

At present Working As

Handling overall cash related work.

Properly filter the business & customers.

Properly managing the relationship with customers. Address customer problems in time and specific focus on policy guidelines.

To contribute revenue with key focus on income generation with the strategic marketing plan and customer satisfaction. Revenue generation from Income commission and other necessary service.

Operation Department .

Must be able to act quickly and decisively when needed on branch related work.

Ensuring that the security related work.

Obtaining feedback from customer regarding service.

Providing technical assistance to the subordinates.

Distributing of work in subordinates.

Resolve customer complaints (service related).

Account open (Saving account, Current account, Call Account, Term deposit account).

Cash in / out in absence of operation-in-charge.

Ensuring that customer are treated properly by the subordinates.

Assist in Back office work in absence of operation-in-charge.

Marketing Department

Direct visit to customers’ village, city, field and home ( door to door marketing)

Making marketing strategy for account as well as loan too.

Face to face discuss and convince them those people who didn’t know anything about bank and its services.

Making marketing strategy for maximum deposit collection in local base.

Providing the customer based service i.e. knowing what customer want.

Points leading me towards success:

Technical knowledge, awareness, commitment towards work and enthusiasm for learning and ability to meet targets while producing efficient results for overall Development of Own Organization in any Circumstance.

Declaration:

I hereby declare that all the details furnished above are true to the best of my knowledge.

REFERENCES:

Nunila Ghishing

Bank of America

GUDA RAJ THAPA



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