Customer Service Call Center
Resume:
Patrick James Conley
*******.**********@*****.***
Summary:
To apply my customer service and computer skills to provide an excellent customer experience
Skills:
Over twenty years in the food and customer service industries
Call center experience
Excellent phone skills, ability to problem solve
Phone technical support experience
Experience accepting account payments over the phone
Excellent computer and phone skills
Proven sales skills
Experience with excel spreadsheets for inventory
Proven successful upselling experience
Work Experience:
Walmart – Cashier
June 2022 to December 2022
Responsible for a variety of monetary transactions
Customer service and support
Taco Bell – Shift Manager
March 2012 to May 2022
Responsible for monitoring and maintaining food safety standards in my work area
Customer service and cash accountability
Opening the store, verification of the safe, opening paperwork, and morning prep
Created system for monitoring cash accountability and inventory using Microsoft Office
Teleperformance - Customer Service
July 2020 to March 2021
Responsible for customer service and satisfaction with billing and technical support
Worked remotely as part of team to maximize productivity and customer satisfaction
Education:
Associate of Applied Science, Graphic Design
Waukesha County Technical College, Pewaukee, Wisconsin, December 2006
Volunteer Experience:
Anime Milwaukee 2017 Assistant Chief of Staff
Assisted the chief of staff with their duties pre and post convention
Distributed and recorded staff materials (badges, shirts, etc.)
Assisted in situations between attendees and staff
Mediated issues between department as needed
Assisting in other departments as needed
Contact this candidate