Patrick James Conley

aduxti@r.postjobfree.com

262-***-****

Summary:

To apply my customer service and computer skills to provide an excellent customer experience

Skills:

Over twenty years in the food and customer service industries

Call center experience

Excellent phone skills, ability to problem solve

Phone technical support experience

Experience accepting account payments over the phone

Excellent computer and phone skills

Proven sales skills

Experience with excel spreadsheets for inventory

Proven successful upselling experience

Work Experience:

Walmart – Cashier

June 2022 to December 2022

Responsible for a variety of monetary transactions

Customer service and support

Taco Bell – Shift Manager

March 2012 to May 2022

Responsible for monitoring and maintaining food safety standards in my work area

Customer service and cash accountability

Opening the store, verification of the safe, opening paperwork, and morning prep

Created system for monitoring cash accountability and inventory using Microsoft Office

Teleperformance - Customer Service

July 2020 to March 2021

Responsible for customer service and satisfaction with billing and technical support

Worked remotely as part of team to maximize productivity and customer satisfaction

Education:

Associate of Applied Science, Graphic Design

Waukesha County Technical College, Pewaukee, Wisconsin, December 2006

Volunteer Experience:

Anime Milwaukee 2017 Assistant Chief of Staff

Assisted the chief of staff with their duties pre and post convention

Distributed and recorded staff materials (badges, shirts, etc.)

Assisted in situations between attendees and staff

Mediated issues between department as needed

Assisting in other departments as needed

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