Vocational Nurse

ROXANA M. REAL

Imperial, CA *****

760-***-**** - **********@*****.***

PROFESSIONAL SUMMARY

Multitasking Clinic Supervisor with a background ensuring courteous service to patients. Detail-oriented professional with exemplary skills in delegating tasks, issue resolution and leading by example. Offering proactive planning and incorporating valuable training and mentoring.

SKILLS

12+ Years in Healthcare Industry

Competent in Windows, Microsoft

Office, Excel, QuickBooks

Strong clinical judgment

Quality assurance

Employee Recruitment and Hiring

Quality Control Procedures

Clinic Administration

Routine Inspections

Problem Resolution

Motivational Leadership

WORK HISTORY

12/2015 to Current Clinic Supervisor

Pioneers Memorial Healthcare District – Brawley, CA Implement clinical aspects of care according to policies and procedures, oversee day to day operations of clinic, provide medication education, supervise nursing staff and medical assistants

Works with center's management team to ensure clinical support staff compliance with clinical standards, roles and departmental procedures such as required logs, inspections and audits as directed including inventory, expiration, clinic equipment compliance

Complete medical necessity and level of care reviews for requested services using clinical judgment and refer to Medical Directors for review depending on case findings

Collaborate with various staff within provider networks and discharge planning team electronically, telephonically, or onsite to coordinate member care Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage. Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.

Managed daily operations of 35-person clinic supporting approximately 230 patients per day.

03/2017 to 10/2019 Home Health LVN

Healthy Living Home Health – Imperial, CA

Responded to patient requests with appropriate clinical and personal assistance. Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

Cared for wounds, provided treatments and assisted with procedures. Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.

Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning. Documented accurate and complete patient information to address patient problems and expected outcomes

Educated 6-8 patients per day and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management 08/2014 to 05/2015 Licensed Vocational Nurse

MTC Corporation – Calexico, CA

Provide patient care to include; rendering first aid treatment, treat minor injuries and illnesses, perform intake screening upon arrival, triage and assess detainees, conduct medication lines, perform and monitor lab work, follow corrections standards.

Complied with all security regulations within prison system and administered care in safest possible environment.

Stabilized prisoners suffering from falls, stab wounds or other injuries prior to hospital transfer.

Evaluated patient histories, complaints and current symptoms. Handled over 40-100 intakes per night.

01/2011 to 08/2014 Medical Assistant/Intake Clerk

Pioneers Memorial Healthcare District – Calexico, CA Assist with medication administration PO, injections, insulin administration, topical, and others as required

Wound care as required per supervising RN

Urgent Care needs, first aid, make arrangements for transfer of care by ambulance or air

Communicate or translate between patients and healthcare or nursing staff as required

Explained eligibility requirements, application details, payment methods and applicants' legal rights during intake assessment. Registered 20-50 pts per shift

EDUCATION

11/2021 Bachelor of Science: Healthcare Administration University of Phoenix - Tempe, AZ

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