Monica Moreira

Downey, CA *****

aduxrk@r.postjobfree.com

+1-657-***-****

Work Experience

Mortgage Loan Processing Assistant

Reliance Financial Group LLC - Beverly Hills, CA

July 2020 to June 2022

Responsibilities included, collecting all documents from clients needed to back the information on loan applications, before submission. Follow up on application after submitting, and making sure everything was completed and all was clarified so underwriting can start the review. Meanwhile must keep relationships with clients close and have open communication through the process. Food Service Worker

Black Bear Diner - Downey, CA

March 2019 to March 2020

Worked as a server, responsibilities were as follows. To make each and every guest a priority. From the moment they walked thru our doors, we made sure that once they say they were acknowledged, and drink orders were taken.

Most of the time these guest would wait for over 40 minutes to sit. Once they sat, they needed to be taken care of right away.

It was a pleasant experience until pandemic forced us to shutdown. Server

El Pescador Bar & Grill - Carson, CA

June 2011 to March 2020

As a server, my duties consisted of welcoming each customer with a smile & acknowledgment as soon as they walked in. Making a friendly connection by promptly approaching the table to assist them on placing their drink, appetizer, or full order when ready. Time management, teamwork, and assuring quality control of food and beverage was mandatory to insure excellent service. Keeping assigned sections cleaned at all time, and bussing constantly to maintain area presentable. Good grooming & hygiene was required.Assigned sidework to be completed before closing out shift.

• Handled 6 to 7 tables daily

Education

High school

Paramount High School - Paramount, CA

September 1986 to June 1989

High school or equivalent

Skills

• Server

• Sales

• Training

• POS

• Customer Service

• Restaurant experience

• Serving

• Food service

• Catering

• Bartending

• Food Preparation

• Food Safety

• Busser

• Upselling

• Banquet Experience

• Host/Hostess

• Microsoft Office

• Cooking

• Quality Control

• Property management

• 10 key calculator

• Kitchen experience

• Hospitality

• Merchandising

• Kitchen Management Experience

• Restaurant Management

• Microsoft Powerpoint

• Office Management

• Leadership

• Payroll

• Culinary Experience

• Microsoft Word

• Guest Services

• Purchasing

• Cleaning Experience

• Supervising Experience

• Fair Housing regulations

• Financial services

• Communication skills

• Customer support

• Computer skills

• English

• Google Suite

• Microsoft Excel

• Front desk

• Remote access software

• Retail sales

• Customer retention

• Spanish

• Bilingual

• Cashiering

• Marketing

• Windows

Languages

• Spanish - Fluent

Certifications and Licenses

Food Handler

Food Handler Certification

Assessments

Food Safety — Familiar

March 2019

Knowledge of proper food handling, storage, and equipment use for preventing the spread of foodborne illness.

Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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