Outreach Coordinator Customer Service

AHMED M ABDULLE

*********@*****.*** 614-***-**** Columbus, OH 43219

A culturally competent, motivated and a determined results-oriented former student. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Proficient in

Microsoft Word, Excel, PowerPoint, and Outlook

CPR certified by the American Heart Association

Cultural Awareness, Boundaries/Ethics & Multiple

relationships, and Confidentiality and Liability

(HIPPA).

Reliable & Trustworthy

Training & Development

Critical Thinking

Data Management

Team Building

Supervision & Leadership

Team Management

Computer Skills

Good Work Ethic

Active Listening

Relationship Building

Problem Resolution

Microsoft Office

People Skills

Planning & Organizing

Workflow Management

Delegating Work

Team Building and Leadership

Decision Making

Problem-Solving

Leading Team Meetings

Conflict Resolution Techniques

Verbal and Written Communication

Issue Resolution

Onboarding and Orientation

Team Leadership

Talent Development

Policy Enforcement

Friendly, Positive Attitude

Sales Techniques

Staff Training

Goal Setting

Recruitment and Hiring

Employee Coaching and Motivation

Organizational Skills

First Aid/CPR

Project Management

Staff Development

Teamwork and Collaboration

Documentation and Reporting

Budget Management

Outreach Coordinator Ismail/Munira state representavive campaign - Columbus, OH 06/2022 - 11/2022 Trained members to develop skills, analysis and commitment toward mission. Tracked data using spreadsheets to record pledges, phone calls and canvassing. Met community outreach goals through lead generation and conversion. Directed volunteer teams and made proactive changes to maximize effectiveness. Leveraged social media exposure to gain free and useful pushes directly with voters. Built successful political coalitions to drive message to forefront. Summary

Skills

Experience

Manager Mire Home Healthcare - Columbus, ohio 11/2020 - 03/2022 14month supervisor and then promoted to be a manager Recruited and hired qualified candidates to fill open positions. Responsibilities: administration, planning, directing and coordinating. Coordinated employee schedules according to shift changes and availability. Monitored employee productivity to provide constructive feedback and coaching. Responded to customer questions regarding products, prices and availability. Coached staff members to develop long-term career goals. Led team meetings and one-on-one coaching sessions to continuously improve performance. Mentorship capital park community center - Columnus, OH 09/2013 - 01/2020 provided mentorship programs by pairing seniors in high school with college students that are majoring field they are interested in studying in college.

organize seniors night- a night where graduating seniors will get help with filling college financial aid application and meet advisors and people from local colleges and universities to talk to them. visit local high schools and create connection between parents, teachers and students-so there will be no cultural or language barriers.

Planned, directed and monitored instructional methods and content of educational and vocational programs. Monitored student progress and assisted students and teachers with resolving problems. Driver Family Business 01/2010 - 01/2013

Picked up clients from specific locations to transport and drop off at destinations. Determined most expedient trip by mapping out driving routes ahead of time. Achieved consistently high customer scores due to exceptional service. Delivered customer orders and collected payments to keep accounts current. Mifflin High School student - Columbus, OH 09/2005 - 06/2009 Honor Roll

super Honor Roll

perfect attendance

National Honor Society

Rank #7 class of 2009 high school graduation

CSCC, OSU & Franklin University, Franklin university 01/2019 Bachelor of science healthcare: management

Graduated with Honor

06/2009

high school Diploma

GPA: 3.0/4.0

Mifflin High School Columbus, Ohio

Diploma

Education and Training

Additional Information

HONORS., Honor Roll, Super Honor Roll, Perfect Attendance, National Honor Society, Awarded and Recognized by the state ohio US congress joyce Beatty, Member of US congress, OH-District-03 From 9thgrade in high school till senior in university Nominated into Dean's list in multiple quarters from Mifflin high school and Franklin University.

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