Personal Shopper Customer Service

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PROFESSIONAL SUMMARY

Enthusiastic Personal Shopper recognized for consistent order accuracy,

outstanding customer service and development of brand loyalty. Fast

worker focused on delivering excellent service for in-store pick up

customers and home delivery. Comfortable using technology tools such

as mobile applications, scanners and GPS to complete orders.

SKILLS WORK HISTORY

+ Customer Inquiries Walmart - Online Grocery Dispenser

+ Customer Needs Assessments 4010 172nd St,Smoky Point,Arlington Wa + 04/2022 - 12/2022

+ Accurate Money Handling

eee areas Placed completed orders in labeled, temperature-appropriate storage

pending customer pick up.

Reviews orders prior to pick up for accuracy and purchase-by dates.

Bins and picks merchandise using inventory management system,

correcting discrepancies to improve overall accuracy.

Consistently met deadlines and quality goals for accuracy and

timeliness.

EDUCATION

San Joaquin Valley College

Visalia, CA * 03/2011

Pharmacy Technology Skagit Motel - Housekeeper

10/2019 - 02/2022

Disinfected and mopped bathrooms to keep facilities sanitary and

clean.

Disposed of trash and recyclables each day to avoid waste buildup.

Cleaned and stocked guest rooms by replacing used towels and

linens, vacuuming floors, making beds and restocking bathroom

items.

Vacuumed rugs and carpeted areas in offices, lobbies and corridors.

Colville Fuels - Lead Cashier

1 Wapato Way Manson,Washington « 04/2016 - 08/2019

Processed payments effectively and accurately handled cash, credit,

debit and personal check transactions.

Mentored new team members on POS system operation, customer

service strategies and sales goals.

Assisted customers by answering questions and fulfilling requests.

Educated employees on register use, merchandising and customer

service.

Grocery Outlet Bargain Market - P.M Manager

02/2012 - 04/2016

Accomplished multiple tasks within established timeframes.

Onboarded new employees with training and new hire documentation.

Cross-trained existing employees to maximize team agility and

performance.

Maximized performance by monitoring daily activities and mentoring

team members.

Walgreens - Pharmacy Technician

05/2004 - 08/2011

Answered incoming phone calls and addressed questions from

customers and healthcare providers.

Calculated dosage, filled prescriptions and prepared prescription

labels with absolute accuracy.

Counted and labeled prescriptions with correct item and quantity.

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