Telemarketing Customer Service

**** **** *****: antacorrea@Brooklyn, Lincoln (***)Pl. Correa NY - Apartment 285- yahoo.11233 8276 fr 2B OBJECTIVE

Seeks travel agent position in a renown airline company EXPERIENCE

Travel Make Travel arrangements Coordinator, Agent, South for Africa West business Africa Airways, travel Rural and Senegal accommodation Foundation, — November Senegal. 2004 May - 2007 – Feb 2010 Plan departures and arrivals between Dakar and Johannesburg/New York Sales Agent, SONATEL (Telephone Company), Senegal. February – July 2001 Telemarketing, tomers selling phones and calling cards, making phone calls to current and prospective cus- Cashier, SHELL, Senegal. Sept 2000 – July 2001

Run cash register - handle all financial transactions - Sales Representative, Business Multimedia Communication Center, Senegal. Feb – May 2000 Customer Commercial service, Advisor, supervise Interaction ATM services, pour telemarketing L’Industrie et le Commerce, Senegal. May – Sept 1999 Customer service and telemarketing

EDUCATION

• Private Institute of Management, Senegal — Certificate in Marketing, 1998

• Maurice Delafosse High school Baccalaureate, Senegal, 1997 TRAINING

Passenger Training • • • • • Improve skills Master of Learn organization Learn Airport included: our Handling, Company Codes services geographical Security oral and communication Johannesburg, Internal abbreviations, locations South Africa – 2005

• • • • • Baggage Travel Special Hotel Aircraft accommodation Documents Category Technology handling Passengers LANGUAGES

French: fluent (native) - English: intermediate - German: beginner