Licensed Esthetician Customer Service
Resume:
Maria Lowery
Licensed Esthetician
Gastonia, NC *8054
****.******@*****.***
I.S.O. Part time Licensed Esthetician
Authorized to work in the US for any employer
Work Experience
Licensed Esthetician
Face First Skincare Spa - Gastonia, NC
December 2020 to Present
Meet and Greet customers with a smile in the lobby. All the while looking at their skin and asking questions about their concerns and their lifestyle. I perform Customized Facials for Clients based on their Skincare needs and their concerns. I also perform Facial/ Body waxings and Back Facial treatments with light neck and shoulder massages. Add-on services as lip Scrubs, decolletes treatment for dry discolored sun damaged skin,, foot & leg Scrub w/massages, Eyebrow and Eyelash Tinting and more. Esthetician Contracted from August-December 2020
Ella's Therapeutic Bath and Spa - Gastonia, NC
August 2020 to December 2020
Work part-time Tuesdays and Wednesdays and some Saturdays if needed. I am an expert Dermalogica Skin Therapist . I also have experienced in Obagi, Murad and Ofra skin care products. I Customized Facials Treatments using Dermalogica products on (Oily, Anti-Aging, Sensitive, Acne -(Adult and Teenage) skin types. Back Treatments/ Cleansing, Eyebrow Shaping and Tinting. On Female Clients l performed Full Body Waxings using Hard and Soft Wax. Men Clients Whole Body except Hardscaping. Independent Sales Representative /Consultant
Avon - Gastonia, NC
March 2011 to March 2020
Customer Service, Consultant of clients needs, Item Order Supply, and pack supply for customers and deliver them.
30 + years Supervisor, Customer Service Representative, Cashier, Manufacturing, Trainer, Quality Control, Warehouse Group Leader United States Department Of Defense / Freightliner PMP - North Carolina March 1982 to June 2003
, Warehouse logistics, Forklift Operator, Expeditor,Customer Service, Supervision, Trainer, Group Leadership
Education
Licensed Esthetician in Esthetics/ Business
Gaston College - 2yrs
January 2017 to May 2018
High school diploma or GED
Skills
• Customer Service (10+ years)
• Call Center4 (2 years)
• CSR (10+ years)
• Customer Support (10+ years)
• Trainer, Supervisor, Group Leader (10+ years)
• Sales (10+ years)
• Training (10+ years)
• Microsoft Office (10+ years)
• Facial (2 years)
• Waxing (2 years)
• Cosmetology (1 year)
• Sales Experience (10+ years)
• Social Listening (10+ years)
• Makeup Artistry (10+ years)
• Eyebrows and Eyelash tinting and Arching (4 years)
• English
• Dermabrasion (4 years)
• Body Waxing (2 years)
• Medic5al Office Experience (5 years)
• Front Desk (10+ years)
• Eyelash Extensions (1 year)
• Medical Records (5 years)
• Esthetic Laser Treatment (Less than 1 year)
• Upselling (10+ years)
• Retail Sales (10+ years)
• Patient Care (5 years)
• Insurance Verification
• Bookkeeping (2 years)
• Filing (10+ years)
• Time management (10+ years)
• Customer relationship management (10+ years)
• Makeup application
• Computer literacy (10+ years)
• Warehouse experience (10+ years)
• Supervising experience (5 years)
• Leadership (10+ years)
• Medical Office Experience
• Office Management
• Administrative Experience (10+ years)
• Microsoft Word
• Hardscape
• Transportation planning
• Forklift (10+ years)
• Management
• Quality Assurance
• Budgeting
• Training & development
Awards
Outstanding Performance as a WL-4 for the US Army
June 1990
Started out as a Fabric Worker, Promoted to Work Leader of the section, then promoted To WS-2 Supervisor over 14 persons.
Certifications and Licenses
Licensed Esthetician
May 2018 to Present
Perform Facials, (Acne, Anti-aging, Sensitive)Treatments, Microdermabrasion Facial Treatments, Waxing services on clients (Eyebrows, Chin, lip, Face, Underarms, legs, Bikini). Also apply Makeup and give lessons if needed, Eyebrow shaping and coloring, Lash Strips and Lash extensions. Massage of face, arms, hands, neck, shoulders, back. And a host of other services as needed and wanted by clients...
Certified Nursing Assistant (CNA)
June 1986 to Present
Performed duties of caretaker to individuals in a nursing home environment by checking vidal signs and changing beds and their clothes. Whatever patients needed I was their to help and keep nurses and doctors informed of any changes that may have happened during my shift. Assessments
Reliability — Highly Proficient
August 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Organizational Skills — Proficient
January 2019
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient
Verbal Communication — Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Proficient
Medical Esthetician/Laser Technician — Proficient
October 2019
Assesses personality traits that are important for sales roles. Full results: Proficient
Customer Focus & Orientation — Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Proficient
Delivery Driver — Familiar
August 2019
Interpreting instructions, reading maps, and solving problems. Full results: Familiar
Customer Focus & Orientation — Proficient
July 2020
Responding to customer situations with sensitivity Full results: Proficient
Customer Service Fit — Proficient
December 2019
Measures the traits that are important for high-quality customer service. Full results: Proficient
First Aid — Familiar
July 2020
Treating common medical emergencies
Full results: Familiar
Work style: Reliability — Highly Proficient
January 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Customer focus & orientation — Proficient
July 2020
Responding to customer situations with sensitivity Full results: Proficient
Scheduling — Familiar
December 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar
Filing & organization — Proficient
December 2019
Arranging and managing information or materials using a set of rules. Full results: Proficient
Customer Service Skills — Familiar
June 2018
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Work motivation — Familiar
February 2021
Level of motivation and discipline applied toward work Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a team player, a quit learner, and I always give 110% of myself in everything I am apart of. I am reliable, loyal, and a go getter, and I am a quick learner whom will at all time ask for more training for advancement in the company that employs me. I bring knowledge and experience and respect plus loyalty to any company I have and will ever work for in my future.
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