Customer Service Stationary Engineer
Resume:
Michelet Saint-Vil
Apt *****
Austin, TX 78747
Tel. 804-***-****
E-mail **********@*****.***
Human Resources
Dear recruiter,
I have more than 25 years in construction in different level such as Plumber, Electrician, framer, Supervisor, and Sub-Contractor. I have more 17 years of Building Maintenance Apartment as Superintendent, Service manager, and stationary engineer within the State of New-Jersey as well as Austin Texas. I have experience in servicing mechanical and electrical residential and industrial utilities such as; refrigerator, dishwasher, air conditioner, ironer, washer and dryer and more. I worked with community manager balancing budget to reduce expenses as of maintaining the property.
As service supervisor I attended 90% of company events and earned awards from community and Corporate Office events. I also received positive feedback from residents and encouraged my team members of what to do for positive feedback from residents. I also make all efforts to keep yearly training up to date and monitor my team members training with the assistance of my community manager.
I am working on relocating to Florida to be closer to native home and would like to venture within the company for opened maintenance position.
Enclose is my resume as a first step in exploring the possibility to be a team member within the company.
Respectfully,
Michelet Saint-Vil
Employment History
Service Manager (RPM Living) February 2020 - July 2022
Terrace Cove Apartment
6201 Sneed Cove
Austin, TX 78744
Maintenance Supervisor (Steadfast living) April 12,2018 February 2020
Service Manager (RPM Living Terrace Cove March 2020 / July 2022
Terrace Cove Apartment
6201 Sneed Cove
Austin, TX 78744
Duty: Assist Service Manager in maintaining 302 luxury units apartment in all phases such as; Customer Service, Maintenance calls, Turn over Apartment, Units upgrade, Ground keeper, Ordering supplies, dealing with vendors, dealing with retails, assign tasks to maintenance team.
Maintenance supervisor May 30,2017 / 03/2018
The Artisan Luxury Apartment Homes
8701 West Parmer Lane
Austin, Texas 78729
Phone: 512-***-****
Duty: Supervised and coordinated the activities of a service team of a property of 425 units and a small retail spaces to ensure that all upkeep, inventory and repair of grounds and buildings of the property are completed in an efficient manner.
Diagnose problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances.
Schedule and directly supervise all in-house and/or vendor work.
Troubleshoot, diagnose and repair in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry wall, exterior structure and appliances
Hand Over 100% Ready Apartments for Move-in
Ongoing Resident Experiences that Lead to Renewals
Effective and Timely Handling of Resident Requests
Excellent verbal and written communication skills
Able to be on-call for responding to after-hours emergencies
Comply with all OSHA regulations and health, safety, and environmental laws
Developing professionalism and leadership skill within the team for potential growths. Also conducting weekly team meeting to maintaining focus on the core values and enhance customer service satisfaction.
Maintenance Supervisor June 25,2014 August 10, 2016
Triangle Lofts Residences
4600 West Guadalupe Street
Austin, TX 78703
Phone: 512-***-****
Duty: Supervised and coordinated the activities of a service team of a property of 586 units and a large retail spaces to ensure that all upkeep, inventory and repair of grounds and buildings of the property are completed in an efficient manner.
Diagnose problems and repair in areas such as HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances.
Schedule and directly supervise all in-house and/or vendor work.
Troubleshoot, diagnose and repair in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry wall, exterior structure and appliances
Hand Over 100% Ready Apartments for Move-in
Ongoing Resident Experiences that Lead to Renewals06/
Effective and Timely Handling of Resident Requests
Excellent verbal and written communication skills
Able to be on-call for responding to after-hours emergencies
Comply with all OSHA regulations and health, safety, and environmental laws
Developing professionalism and leadership skill within the team for potential growths. Also conducting weekly team meeting to maintaining focus on the core values and enhance customer service satisfaction.
Maintenance Supervisor July 25, 2014 / June 25, 2016
Pressler Apartment 5th Street Commons Apartment
507 pressler Street Suite 300 1611 West 5th Street
Austin, TX 78703 Austin, TX 78703
Phone: 512-***-**** Phone: 512-***-****
Duty: activities of a service team of a Supervised and coordinated
Diagnose problems and repair in areas such as HVAC, electrical, plumbing, pool property of 375 units and a 68000square feet retail spaces to ensure that all upkeep, inventory and repair of grounds and buildings of the property are completed in an efficient manner., carpentry, dry walling, exterior structural, and appliances.
Schedule and directly supervise all in-house and/or vendor work.
Troubleshoot, diagnose and repair in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry wall, exterior structure and appliances
Hand Over 100% Ready Apartments for Move-in
Ongoing Resident Experiences that Lead to Renewals
Effective and Timely Handling of Resident Requests
Excellent verbal and written communication skills
Able to be on-call for responding to after-hours emergencies
Comply with all OSHA regulations and health, safety, and environmental laws
Developing professionalism and leadership skill within the team for potential growths. Also conducting weekly team meeting to maintaining focus on the core values and enhance customer service satisfaction.
Assistant Service Manager October 01, 2013 / 07-20-2014
AMLI DOWNTOWN
201 Lavaca Street
Austin, TX 78701
Phone: 512-***-****
Duty: Assist Service Manager in maintaining 250 luxury units apartment in all phases such as; Customer Service, Maintenance calls, Turn over Apartment, Units upgrade, Ground keeper, Ordering supplies, dealing with venders, dealing with retails, assign tasks to maintenance team.
Product Operator May, 2011 / June 2014
Saint-Gobain Performance Plastics Corp
210 Harmony Road
Mickleton, NJ 08056-1209
Phone: 856-***-****
Duty
Operate heated machine to make plastic tubing and pipe to customer demands.
Senior Pastor / Administrator_ Jan. 2008 / April 2011 Maranatha Outreach Ministry
433 White Horse Pike
Absecon, NJ 08201
Duty
Lead and administrate a congregation of 100 people to all spiritual phases.
Sub- Contractor & Office Assistant Sept. 2006 to Jan. 2011
Bonjour Management Inc
60 Woodside Ave.
East Windsor, NJ 08520
Duty
All phases Home Repair such as electric, plumbing, drywall repair, paint and more. Also I was in charge of coordinating jobs between contractors and answered clients questions to the best customer satisfaction.
Maintenance Superintendent July 2004 to July 2007
Northgate Village Apartment
300 Northgate Village
Burlington, NJ 08016
Duty
Preventive and request maintenance for 300 units all phases of electrical work, plumbing and more. Monitoring and servicing 24 Low Pressure Boilers.
Make ready and upgrade units.
Stationary Engineer March 2001 to July 2004
Hyatt Regency Hotel at Princeton
102 Carnegie Center
Princeton, New Jersey, 08540-6293
Tel: 609-***-****
Duty
Guest Rooms General Preventive Maintenance, monitoring and recording the actions of two Low Pressure gas fire heaters, seven Hot Water Boilers, one free cooling system with two chillers. Maintained and monitoring the activity of 35000 gallons of water swimming pool.
Maintained industrial kitchen dishwashers, dryers, ironers, ice machines, sprinkler system, and more
Also work with Honeywell Energy Management System.
Education
International Institute of Human Rights July 01, 2009 - July 31, 2009
Detention and International Human Rights Law Certificate
Global University January 2008 to June 2008
Theology (History) Credit (3)
Liberty University April 2003 to January 2005
Theology (General Bible Study) Credit (42)
Mercer Vocational School January 2004 to June 2004
Low Pressure Boiler Operator (Black Seal) Credit
Philadelphia Biblical University January 2001 to June 2001
Theology (Leadership and Administration) Credit (12)
Mercer County community College April 2000
High School Diploma GED
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