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Front Desk Customer Service

Location:
New London, WI
Salary:
$20/hour or better
Posted:
January 25, 2023

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Resume:

JOSEPH LAMIA

** ***** ******* ***.

Clintonville, Wi 54929

715-***-****

PROFESSIONAL SUMMARY

I feel that I am a self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. I have a background in increasing profits, reducing costs and transforming customer service standards at my motel. I am experienced in leading and supervising employees, teaching them the strategies of cleanliness and customer relations that go along with their jobs at my motel (front desk and maids service) I have over 25 years of experience at running my own business, and have always gotten along with vendors, customers, and other co-business owners here in town. I believe I have an excellent reputation for resolving problems and improving customer satisfaction here at the motel and at my other volunteer position, which is President of the Clintonville Athletic Club. OVERVIEW - WORK HISTORY

Owner/Operator

The Landmark Motel - 1996 to August 2022, when I sold the business SKILLS INCLUDE:

● Executive Leadership

● Change and Growth Management

● Effective Communicator and Public Speaker

● Annual Planning

● Leadership and People Development

● Employee Motivation and Performance

● Reducing Costs

● Intuit QuickBooks

● Accounts Payable and Accounts Receivable

● Vendor Negotiations

● Sales Growth

● Project Oversight

● Approachable and Outgoing

● Income Statements

● Payroll Preparation

EDUCATION - Bachelor degree from UW-Eau Claire (1989-1994) MAJOR - English MINOR - Journalism/news broadcasting HOBBIES/VOLUNTEER WORK

I am the President of the Clintonville Athletic Club, in charge of overseeing the payment of advertising signs on our outfield fence and running a fall golf outing to raise money for the older levels of baseball players in town. I have been involved in the youth levels and older levels of this organization for the past 12 years, and was President of the youth portion for 4 years. I have been a part of the city council for one term, and have been involved with miscellaneous councils at St Rose Parish, including the Common Council and the Finance Council.



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