Data Entry Clerk Customer Service

Name BANDANA BANERJI

Address **** ******* **, *** ***

Plano, TX 75024.

Contact Number 214-***-****

e-Mail Address aduxiw@r.postjobfree.com

Date of Birth February 8, 1971

Experience 1Year 6 Months

Seeking engagement with an esteemed organization to bring my lessons from academics and life to work and to offer superior services through continuous improvement while at work. SUMMARY

Have been a housewife since marriage before moving to the USA from India. With a continuous craving to learn more and learn new things, I am confident that I will be able to apply my acquired capabilities to add value to the organization. I remain committed and involved in all tasks in life and feel that I can do full justice to my profession. The same commitment prompted me to enroll in an MBA course and complete it before seeking any professional engagement. I utilized the days during the pandemic to brush my skills in MS Office tools and completed the below online certificate courses.

ACADEMIA

Management in Business Administration (specialization in Healthcare Management and Services) from Sikkim Manipal University India in 2015

Bachelor Of Science (Chemistry) from Lady Brabourne College, Kolkata India in 1994

Software Technology & Systems Management from NIIT, Kolkata in 1994 with ‘A’ Grade

12th standard from St Xavier’s High School, Haldia India in 1990 10th standard from St Xavier’s School, Haldia India in 1988 12th

WORK EXPERIENCE

Worked as a Travel Specialist in JPMorgan and Chase from 31st May to 26th August. I helped customers with flight reservation and cancellation, hotels reservation and cancellation, and with car rentals. Used applications like World Span, Orxe, Maui, Excel, MS Office, AWS, Outlook.

Worked as a Customer Service/Data Entry clerk in Ayass Lung Clinic PLLC Frisco from September 15, 2021, to March 7, 2022. I used to input patient information into the PROLIS software, used Google Sheets to calculate the number of COVID samples we received every day, and used google sheet to enter information about rejected samples. I used to copy and scan documents and helped with record keeping. I used Nextgen software for insurance verification and creating patient charts. I also used to interact with visiting patients to verify critical data.

Worked as a Service Experience Representative in Nordstrom Rack from 5th November 2020 to 25th February 2021. I used to help customers with purchases and returns, attend phone calls about customers' inquiries. I gathered good customer service skills and cash handling skills from here.

Worked as a Cashier at Walmart from March 20, 2020, to April 5, 2020. I used to help customers with purchases and returns. I gathered good customer service skills and cash handling skills.

Worked as a Service Experience Representative in Nordstrom Rack from November 4, 2019, to January 10, 2020. I used to help customers with purchases and returns, attend phone calls about customers' inquiries. I gathered good customer service skills and cash handling skills from here.

Worked as a Cashier at JCPenney from Sep 2019 to Oct 2019. I used to help customers with purchases and returns. I gathered good customer service skills and cash handling skills.

Had rendered honorary service for 3 months at St Xavier’s School, Haldia India, and for 1 year at Assembly of God’s Church School, Haldia as a teacher for grades 1 to 8.

# Certificates Issued by (TEXAS WORKFORCE COMISSION) Date 1 Performing Basic Tasks in Word 2013 Mar 22, 2021 2 Editing and Formatting in Word 2013 Mar 22, 2021 3 Structuring a Document in Word 2013 Mar 23, 2021 4 Using Tables in Word 2013 Mar 23, 2021

5 Advanced Formatting in Word 2013 Mar 23, 2021

6 Adjusting Document Views and Customizing the Appearance of Word 2013 Mar 29, 2021 7 Microsoft Excel 2016 Intermediate: Customizing Views, Styles and Templates Mar 25, 2021 8 Microsoft Office 2016 Intermediate Excel: Working with Data Mar 25, 2021 9 Microsoft Excel 2016 Essentials: Formulas and Functions Apr 07, 2021 10 Microsoft Excel 2016 Essentials: Creating, Editing, and Saving Workbooks Apr 07, 2021 11 Customizing Document Layout in Word 2013 Apr 14, 2021 12 Microsoft Excel 2016 Essentials: Formatting Data Apr 14, 2021 13 Word 2019 (Windows): Opening & Setting Up Apr 14, 2021 14 Word 2019 (Windows): Creating, Opening & Saving Documents Apr 14, 2021 15 Using Internet Explorer 11: Exploring the Interface Apr 16, 2021 16 Using Internet Explorer 11: Efficient Browsing Apr 17, 2021 17 Word 2019 (Windows): Editing document Apr 21,2021 18 Word 2019 (Windows): Formatting Documents Apr 22, 2021 19 Writing Effective E-mails and Instant Messages May 06, 2021 20 Word 2019: Structuring Documents Apr 29, 2021

21 PowerPoint 2019 (Windows): Getting Started May 19, 2021 22 PowerPoint 2019 (Windows): Creating Presentations May 20, 2021 23 Outlook 2019 (Windows): Proofing Email Jul 01, 2021 24 Outlook 2019 (Windows): Tagging, Sorting & Filtering Email Jul 07, 2021 25 PowerPoint 2019 (Windows): Inserting & Manipulating Text Aug 24, 2021 26 PowerPoint 2019 (Windows): Formatting Presentations Aug 24, 2021 27 PowerPoint 2019 (Windows): Saving Presentations Aug 24, 2021 28 PowerPoint 2019 (Windows): Enhancing Presentation Designs Aug25,2021 29 PowerPoint 2019: Adding Data to Presentation Aug25,2021 30 PowerPoint 2019: Creating Graphics & Diagrams Aug25,2021 31 PowerPoint 2019: Preparing & Delivering Slideshows Aug25,2021

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