Post Job Free

Resume

Sign in

Library Assistant Customer Support

Location:
Boiling Springs, SC
Posted:
January 25, 2023

Contact this candidate

Resume:

Johann Cox

864-***-****

aduxfj@r.postjobfree.com

Successfully delivering desktop and mobile applications for secure organizations, medical-based companies, and international corporations. I focus on architecture, maintainability, delivering the products requested, and where available assist in process improvement through efficiencies.

WORK EXPERIENCE

Senior Developer – Route 4 Industries, LLC (REMOTE) – 10/21/2021 – Present

Responsibilities – Senior / Lead Developer (contractor) for full-stack software development of web-based applications to support internal processes. Owns projects from start to finish, gathering specifications, implementation, and testing.

oFront End – Angular 8 – 14, NPM, Node, JavaScript, HTML5, CSS3, Bootstrap 4, Material, NgBootstrap, NbBootstrap

oBack End – C# .Net /.Net Core 6 (API), REST, Dependency Injection (DI), MS SQL 2019, Azure SQL, AWS CodeCommit, Entity Framework Core, Oracle

oSkills – Architecting Applications, API development, .Net Framework, .Net Core, Entity Framework and Entity Framework Core (EF Core), Routing, ASYNC, MVC, JSON, Dependency Injection, Clean Code, Visual Code, Visual Studio 2019, Azure DevOps, Jira, Rally, Confluence, VSTS, Microsoft SQL, SSMS, SQL Profiler, Oracle SQL Developer, Fiddler, PostMan, Full Stack

Developer – V-Soft (BMW – GREENVILLE, SC) – 10/21/2019 – 10/21/2021

Responsibilities – Senior / Lead Developer (contractor) for full-stack software development of web-based applications to support internal processes. Owns projects from start to finish, gathering specifications, implementation, and testing.

oFront End – Angular 8 – 12, NPM, Node, JavaScript, HTML5, CSS3, Bootstrap 4, Material, NgBootstrap, Xamarin Android, Java EE

oBack End – C# (API), REST, Dependency Injection (DI), MS SQL 2019, IIS, Entity Framework Core, Oracle

oSkills – Architecting Applications, CQRS, API development, .Net Framework, .Net Core, Entity Framework and Entity Framework Core (EF Core), Routing, ASYNC, MVC, JSON, Dependency Injection, Clean Code, Visual Code, Visual Studio 2019, Azure DevOps, Jira, Confluence, VSTS, Microsoft SQL, SSMS, SQL Profiler, Oracle SQL Developer, Fiddler, PostMan, Full Stack

Developer – (Remote) – Geologic ( BAE Systems) – May 2019 – December 31, 2019

Responsibilities – Contractor for Remote software development of web-based applications to support secure processes. Owns projects from start to finish, gathering specifications, implementation, and testing.

oFront End – Angular 4 – 8, Razor Pages

oBack End – C# (API), REST, Dependency Injection (DI), MS SQL 2019, IIS, Entity Framework Core

oSkills – API development, .Net Framework, .Net Core, Entity Framework and Entity Framework Core (EF Core), Routing, ASYNC, MVC, JSON, Dependency Injection, Clean Code, Visual Code, Visual Studio 2017, Fiddler, PostMan, Node, NPM, Full Stack

Senior Developer – (Remote) – ThoroughbredPM – Boise, ID – October 2018 – February 2019

Responsibilities – Contractor for Remote software development of web-based service to process real estate focused leads into “Hot Leads” for sale to corporate Accts or

oFront End – Vue.JS

oBack End – C# (API), REST, Dependency Injection (DI), MySQL, SalesForce

oSkills – API development, .Net Framework, .Net Core, Entity Framework and Entity Framework Core (EF Core), Routing, ASYNC, MVC, JSON, Dependency Injection, Clean Code, AWS, Jira, Confluence, Sales Force – Lightning, Visual Studio 2017, MySQL WorkBench, PostMan, Node, NPM, Full Stack

Developer– QS1 – Spartanburg, SC – August 2017 to May 2019

Responsibilities – C#, .Net, MVVM, CQRS, WPF, XAML, Telerik, Caliburn.Micro, Rabbit MQ, SQL Server 2012-2016: Adding and debugging new and current product functionality and design in pharmaceutical software application. Work with QA and customer support maintaining QA levels for applications and system in a HIPPA, PCI compliant environment. Participates in team Scrums, meetings, and code Reviews.

oC# – .NET - troubleshooting, maintaining, and adding functionality to production development code, Dependency Injection (DI), REST

oSQL – Troubleshooting performance, utilizing/creating schema, and scripts

oDevOps -- working with Support/Customers to mitigate coding and data issues

oIIS - troubleshooting

oQA and Testing – Assists QA with test steps, and works closely with them to close out Bugs.

Skills Used – Software Testing, Agile development, C#, XAML, WPF, .Net Framework, Entity Framework 6.x, SQL, ASYNC Dev/Ops, MVVM, Entity Framework, XML, JSON

Developer– Community Health of Central Washington – Yakima, WA – January 3, 2017 to March 31,2017

Responsibilities – Mentored 3 technicians covering: Automation, PHP Website modifications, Security, customer support, while maintaining QA levels for applications and system in a HIPPA, PCI compliant environment. As Project Manager and customer support, worked closely with Residents, Physicians, and nursing staff to build solutions and positive teams/relationships.

oPowerShell 3 - Wrote and augmented multiple scripts to address AD/Exchange issues/reports, while also mentoring technicians in its automation capabilities

oJavaScript – troubleshooting in-place websites and intranets

oPHP – Mentoring and using PHP to address needs for organization’s intranet site

oIIS - troubleshooting IP binding and authentication/access rules to publicly facing site

oQA and Testing – System Configurations & Software Dev (PHP. PowerShell)

Skills Used – Software Testing (3 mths), QA (3 mths), PHP (3 mths), JavaScript (3 mths), PowerShell (3 mths), IIS (3 mths)

Lead Web/App Developer and Systems/Projects Administrator – Pharmaceutical Associates, Inc. - Greenville, SC - September 2015 to December 29, 2016

Responsibilities – Mentored 2 technicians covering: Automation, PHP Web/Apps, Security, customer support, while maintaining QA levels for applications and system in a HIPPA, FDA, PCI compliant environment. As Project Manager, worked closely with engineering and manufacturing.

oQA Documentation and Testing (UAT)

oSoftware Development (internal)- Design, Programming, Testing, Delivery – Design & Testing based on URS

oPowerShell 3 - reporting for WMI information across networked Windows devices for maintenance and base-line documentation

oPHP & JavaScript– wrote security web application to address security issue with employee verification of hire/threat state with photos to visually verify along with basic profile

oAs Project Manager for Serialization software development endeavor, directed external software team on move to Agile dev cycle and from sprint reports determine risks to PAI

Created PAI’s first User Requirements documentation & put them on their first software project which lead to clarification of needs and direction for the whole team

Assisted developers with understanding needs of the customer

Skills Used – QA Documentation (1 yr 3 mths), Software and Systems Testing (1 yr 3 mths), JavaScript (6 mths), PHP (6 mths), and Software Project Management (1 yr 3 mths), Network management and design, systems engineering, security response

Software Tester – aeSolutions - Greenville, SC - January 2015 to September 2015

Responsibilities – as part of a SCRUM environment - Test software, create SQL queries to validate software functions, determine functional requirements, and work with developers to provide a better product

oSoftware / QA Testing & Documentation – Unit, Functional, Performance, Usability, Regression, and UAT

oUtilized Microsoft’s TFS to track requirements, bugs, and solutions

Build JavaScript to connect ZenDesk to TFS server to acquire Bug Tickets for company’s web application using JSON structures

oCreated multiple Storyboards using Balsalmiq for coding team

oUtilized NotePad++ and Sublime for JavaScript editing and writing scripts

oRan SQL queries in MS SQL Management Studio on code/page segments for testing, and DB performance analysis for bottlenecks

Skills Used – OOD (8 mths), QA (8 mths), Software Testing within an Agile environment (8 mths), JavaScript (3 mths), Storyboarding (8 mths), APIs (8 mths), Project Management (8 mths)

IT Director – Stephen F Austin State University - University Police Department - Nacogdoches, TX - October 2013 to August 2014

Responsibilities – Mentored 4 technicians, implemented automation and wrote software tools to track and improve customer service and support efficiency; while standardizing documentation.

oUsed MS Visual Studio 2013 Community Ed. – (Full Stack Dev) to design, create, test a Service Ticket Application in C#/ .Net (WPF) & MS SQL 2008r2

oDatabase Administrator (Microsoft SQL 2008 R2 Standard & Oracle 10g (2 Production & 1 Test Environments)

oUsed scripting (PowerShell and Windows batch) to automate and improve video intake processes and general automation

oRoutinely met with Executive members to provide guidance and leadership on technology topics and to communicate technical issues at high levels and provide supporting material as needed

Skills Used - Employee Management, IIS Server (10 mths), ASP/.NET & C# Programming (10 mths), Oracle 10g and MS SQL Databases Programming(10 mths), Full Stack Development (10 mths), Network management and design, systems engineering

Management

Jr Developer / Systems Administrator – City of Spartanburg Public Safety Department - Spartanburg, SC - February 2001 to October 2013

Responsibilities – One of a 2-man team that supported a 24/7 staffed Fire and Police organization with over 300 users. Administrated Fire and Police enterprise systems, physical and digital security, and provided training and application support

oSuccessfully solo designed, wrote, and test Trespassing Tracking system – eliminated errors, false-positives, and reduced search times from minutes to seconds with much greater confidence in the results and protecting the City’s liabilities

Used Visual Studio 2010 Ultimate to produce C# WinForms-based front-end with MS SQL back-end DB (Full Stack Dev)

Utilized RAD SDLC

Software / QA Testing & Documentation – Unit, Functional, Performance, Usability, Regression, and UAT (as Beta)

oQA Documentation and Testing – Systems and Applications (UAT, Performance, Usability, Functionality)

oNetwork management and design, Systems Engineering, Digital Forensics

Skills Used - Software / QA Testing & Documentation (2 yrs), Front-end and Back-end Dev (Full Stack) (2 yrs), Microsoft SQL and MySQL (2 yrs), IIS Server (2 yrs), ASP/.NET & C# Programming (2 yrs), PowerShell 2.0 (6 yrs), Software Project Management (2 yrs)

Evening Library Assistant – Wofford College - Spartanburg, SC - October 2008 to June 2012

Responsibilities – I was the supervisor of evening circulation workers and assisted in implementing library IT resources and solutions such as:

oUbuntu (Debian) Server (Setup, Install, and Maintain) LAMP Server (Linux, Apache, MySQL, & PHP)

Download and install packages and updates at least monthly or as needed

Modified and maintained PHP-based library chat server for student questions

Skills Used – PHP (2 yrs), IIS Server (2 yrs), and MySQL Databases Management (2 yrs)

EDUCATION

B.S. in Computer Science Limestone College - Gaffney, SC October 2010

LINKS

https://www.linkedin.com/in/johanncox/



Contact this candidate