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Virtual Assistant Customer Service

Location:
Augusta, GA
Posted:
January 25, 2023

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Resume:

JENNIFER DINATTI

**** *** *** **

HEPHZIBAH, GA *0815

412-***-****

RESUME

I offer advanced working knowledge of the entire Microsoft Office Suite, Google Workspace, Peachtree/Sage, Quickbooks and Adobe designing products

Typing WPM: 70 WPM

Office Manager / EAA with 20+ years of experience providing administrative support to executives. I possess strong multi-tasking skills with the ability to simultaneously manage various

projects and schedules.

WORK HISTORY:

OFFICE MANAGER / EAA

Barkley Development/Perpetual Enterprise

Blairsville, PA

2013 - 2021

(worked remotely from 2015-2021)

• All administrative duties including reception and customer service

• Managed employee schedules and oversaw daily operations of office with multiple employees. Scheduled customers and dispatched workers as well

• All accounts payable, accounts receivable, payroll and taxes

• Managed company’s and owner’s social media profile/inbox

• Made travel plans and scheduled meetings for executive owner

OFFICE MANAGER / EAA

Stonecrete Builders/Real Estate, LLC

Greensburg, PA

2010 – 2013 (part time)

• Managed allocation of company funds, prepared and assessed budgeting/financial statements for review with owners, executives and legal team

• Performed all accounts payable, accounts receivable, payroll and taxes

• Coordinated, prepared and hosted company events such as grand openings and open houses for executives to welcome new clients and customers

CREDIT MANAGER / EAA

Stone and Company

Greensburg, PA

2005 – 2013 (full time)

• Investigated financial standing and reputation of new credit applicants and approve/deny applications accordingly

• Notified customers of delinquencies, analyzed past due accounts and prepared assessments of action on highest risk potentials

• Billing and accounts receivable

• Organized recovery system on delinquent accounts and initiated collection efforts through court hearings as necessary

OFFICE MANAGER / EAA

Donald Paulone Custom Homes/Realty

Greensburg, PA

2000 - 2005

• All administrative duties including reception, heavy transcription, customer service, making travel plans and scheduling meetings for owners and executives

• Assigned and scheduled all work to field personnel, tracked progress and cost of multiple projects

• Assisted real estate agents through the buying and closing processes of homes, scheduled and assisted walk-throughs

• Prepared closing documents for sales, was entrusted to personal and confidential (financial) information of buyers and sellers

• Created and designed flyers and promotional handouts to market new sales

REFERENCES

Mark Fiano, Manager – Stone and Company – 724-***-****

Rob Barkley, Owner – Barkley Development 412-***-****

Scott DeStefino, Colleague and Friend – 724-***-****



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