Health Services Administration
Resume:
Donna Dismuke
**** ********** ***, *, *****, Georgia, 31201, US 478-***-**** **************@*****.***
Professional Summary
Ready to take on new challenges and work with a dynamic organization to achieve success.
Skills
Coaching and mentoring
Customer service-oriented
Exceptional interpersonal communication
Staff training/development
Sales expertise
Microsoft Office
Recipes and menu planning
Microsoft Word
Team standards
Strategic Management
Consistently meet goals
Compliance
Conflict resolution
Managed Care
Education
Health Services Administration - Bachelor of Science
Middle Georgia State University
Dental Hygiene - Associate of Science
Middle Georgia State University
Macon, GA
Macon, GA
Work History
General Manager
Firehouse Subs Forsyth Rd.
October, 2016 to June, 2019 Macon, GA
Am in charge of hiring, assigning, training, motivating, and terminating employees.
In charge of all store processes and operations on a daily basis.
Job scheduling and crew assignments based on daily requirements
Supervising the cleaning and maintenance of all equipment and facilities, as well as ensuring compliance with all health and safety regulations
Estimating costs and requisitions for food and beverages, purchasing supplies, equipment, and food and beverages
Achieved Best Customer Service, Most Increased Sales, and Most Donations Raised for Public Safety Foundation
Registered Dental Hygienist March, 2013 to October, 2013
Coast Dental Atlanta, GA
Preventive dental care, plaque control, the causes and treatment of dental problems, and oral healthcare services were all topics on which I educated patients.
Suggested products and devices for patient care at home.
Followed all quality assurance, biohazards, infection control, charting, and emergency protocols to the letter.
Supervisor February, 2011 to March, 2013
Mills Cleaning Swainsboro, GA
Was in charge of training new employees.
Employees are coached and counseled to ensure that each work process is carried out in accordance with company policies.
Mentored and trained employees while also keeping track of their progress.
Set and enforced clear objectives to keep all employees on the same page and working together.
Dinner Manager
Fritters Restaurant
September, 2012 to February, 2013 Twin City, GA
Checked the facility, employee work, and service levels to ensure compliance with company and industry standards on a regular basis.
Promoted a positive customer experience through day-to-day supervision and management of restaurant facility. Created and implemented a high-quality work environment that was measured by employee satisfaction.
Improved operational success by hiring the right people, providing excellent training, adhering to food safety and sanitation regulations, and providing prompt customer service.
Registered Dental Hygienist
Dr. Sam Williams, DDS
February, 2005 to June, 2008 Macon, GA
Preventive dental care, plaque control, the causes and treatment of dental problems, and oral healthcare services were all topics on which I educated patients.
Suggested products and devices for patient care at home.
Meticulously gathered and recorded patients' medical and dental histories, as well as their vital signs.
Followed all quality assurance, biohazards, infection control, charting, and emergency protocols to the letter. Both intraoral and extraoral dental x-rays were exposed, developed, and mounted by me.
Expertly charted decay and disease conditions in order to prepare for a dentist's diagnosis and treatment.
Provided compassionate care and ensured patient comfort through communication, exceptional clinical skills, a gentle approach, and the development of a positive rapport.
Registered Dental Hygienist
Forest Park Dental Group
August, 2003 to February, 2005 Forest Park, GA
Preventive dental care, plaque control, the causes and treatment of dental problems, and oral healthcare services were all topics on which I educated patients.
Suggested products and devices for patient care at home.
Meticulously gathered and recorded patients' medical and dental histories, as well as their vital signs.
Followed all quality assurance, biohazards, infection control, charting, and emergency protocols to the letter. Both intraoral and extraoral dental x-rays were exposed, developed, and mounted by me.
Expertly charted decay and disease conditions in order to prepare for a dentist's diagnosis and treatment. Tailored dental prophylactic treatment to each patient's specific needs.
Registered Dental Hygienist
April, 1998 to August, 2003
Macon Smiles Laser & Cosmetic Family Dentistry
Macon, GA
Suggested products and devices for patient care at home.
Meticulously gathered and recorded patients' medical and dental histories, as well as their vital signs.
Educated patients on dental hygiene and oral care by demonstrating effective flossing and brushing techniques and recommending quality oral care products.
Both intraoral and extraoral dental x-rays were exposed, developed, and mounted by me.
Expertly charted decay and disease conditions in order to prepare for a dentist's diagnosis and treatment. Specialized in filing patient records and processing billing and payments.
Completed inventory, supply orders, and restocked supplies on a regular basis.
Provided compassionate care and ensured patient comfort through communication, exceptional clinical skills, a
gentle approach, and the development of a positive rapport.
Duplicated x-rays when insurance companies requested them.
Managed dental records and entered information using [Software] to keep important patient information on file. Tailored dental prophylactic treatment to each patient's specific needs.
Used irrigation and desensitizing procedures or products as an adjunct to periodontal therapy.
Completed continuing education coursework to learn about new and advanced dental hygiene methods and technology.
Collaborated with the dentist to diagnose problems and develop periodontal treatment plans.
Provided individualized services to patients with special needs, including education about specific procedures and communication with caregivers.
Oversaw hygiene inventory management by keeping track of supplies, placing orders, and verifying delivery.
Handled difficult or emotional patient situations expertly and responded quickly to their needs. Meticulously gathered and recorded the medical and dental histories of my patients.
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