DEBRA LICITAR

aduxdh@r.postjobfree.com 608-***-**** Wisconsin Dells, WI 53965

Summary

Accurate Quality Assurance Specialist with years of 10 plus years of experience in Nutritional Chemistry QA. Sound decision-making and performance analysis talents. Collaborates with groups or work independently with minimal supervision. Proficient in Lim and Nims and Microsoft.

Methodical Quality Assurance Specialist with 10 plus years track record of providing exceptional discretion, quality management and performance analysis services in the Nutritional Chemistry industry. Adept at training new hires and retraining employees and managing the accuracy of all products. Knowledgeable professional offering 10 plus years of experience in quality control. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results. Collaborative Quality Control Analyst with excellent troubleshooting skills. Highly effective in working with clients, peers and Quality Control Specialist. Experienced in inspections and mentoring others. Knowledgeable professional offering 12 plus years of experience in quality control. Focused, detail-oriented and dedicated to continuous improvement and helping team produce top results. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills

Vendor and Client Relations

Materials inspection

Sampling

Correction action planning

Problem-solving skills

Understanding of evaluation methodologies

Quality Assurance

Communication proficiency

Collaboration skills

Testing protocols

Laboratory computer systems

Materials testing

Product inspections

Inspections and audits

Sampling procedures

Safety procedures

Correction plans

Experience

Eurofins Scientific Madison, WI

Senior Quality Control Specialist

04/2012 - 08/2022

Monitored QA procedures for adherence by employees, notifying personnel of non-compliance issues.

Coordinated and supported on-suite audits conducted by external providers.

Partnered with training and operational leaders to develop strategies to enhance customer experience.

Prepared reports to communicate results of quality inspection activities to management.

Used quality monitoring data management systems to compile and track performance at team and individual levels.

Compared and analyzed actual to expected results and reported deviations for resolution.

Analyzed quality assurance data to identify trends and develop and implement corrective action plans.

Determined training needs of staff and organized training interventions to achieve quality standards.

Reorganized and revised standard operating procedures to streamline processes and improve communication and collaboration.

Extracted and organized metrics to monitor results for internal quality reports.

Produced test scripts for new automated software testing rounds.

Enhanced customer satisfaction ratings by building client rapport and timely resolving crises and issues.

Fostered culture of analytical thinking and precision to diagnose quality issues.

Collaborated with management to discuss effective plans for resolving major quality problems.

Contributed to business growth by confirming customer satisfaction with service and quality.

Secured positive customer experiences while executing effective quality assurance practices.

Imported and exported data entry for Lab.

Inspected and repaired products to meet project expectations.

Consulted with management and personnel to educate on QA standards.

Spectrum Portage, WI

Quality Control Inspector

05/2009 - 03/2011

Assessed materials, parts and products for conformance with quality control requirements and production specifications.

Trained newly hired employees by explaining company procedures, job duties and performance expectations.

Adhered to safety protocols to minimize equipment damage and avoid injuries.

Wrote detailed reports outlining performance, quality and defect rates.

Completed non-destructive tests and conducted continuous inspections.

Used specialized tools to take precise measurements of various aspects of samples.

Documented nonconformities and recommended techniques for prompt resolution.

Consulted with engineers to resolve quality, production and efficiency problems.

Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.

Documented inspection results by completing reports and logs and summarizing and entering data into quality database.

Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.

Examined products and materials for defects or deviations to remove or discard non-conforming items.

Notified supervisors about production problems and helped identify and correct concerns.

Documented, filed and maintained proper inspection records and quality assurance documents.

Completed thorough inspects of finished products in compliance with established protocols and compared results against production specifications.

Inspected, tested and measured materials, products and installations against specifications.

Completed evaluations by properly using various gauges, tools and equipment.

Assessed finished items for defects and ordered reworks to eliminate irregularities.

Measured product dimensions to assess compliance with specifications.

Recommended corrective actions to minimize rate of product defects.

Followed industry standards and manufacturer instructions to calibrate measurement tools.

Performed reviews to check for defects.

Observed employee fieldwork and usage of materials for quality and consistency.

Trained to perform and document quality inspections and audits.

Tracked findings and updated computer tracking system with documented assessments.

Reviewed blueprints, drawings and other specifications to fully understand project expectations.

Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.

Completed timesheets, traceability forms and documentation on time.

Identified and resolved quality issues, escalating critical problems to supervisors.

Conducted material inspections of incoming vehicles.

Used systems to document job tasks and duties for traceability and transparency.

Interpreted and classified production and quality data for product

Kerry Ingredients Owen, WI

Lab Technician

03/2000 - 01/2006

Collected, labeled and stored lab samples according to laboratory specifications.

Performed daily housekeeping tasks driving efficient laboratory operations.

Disposed of laboratory materials and samples using well established guidelines and instructions.

Used time management and adaptability skills to prioritize and run multiple tests.

Created test and validation setups for component, subsystem and machine levels.

Attended lab meetings to participate in research discussions.

Supported cleanliness and health standards to foster safe and effective sample analysis.

Researched and developed recommendations to resolve process, department and related customer issues.

Prepared lab for daily operations by stocking materials and equipment.

Gathered biological samples for laboratory tests.

Prepared test samples and obtained and recorded test data in accordance with standards.

Assisted and instructed other laboratory technicians.

Completed lab tests and communicated results to supervising staff.

Maintained, calibrated and troubleshot pH probes, EC meters, balances, automatic pipettes and diluters.

Recorded known control values from technical instruments to boost reliability and accuracy in test results reporting.

Updated tracking software with processes, errors and corrective actions.

Education and Training

Madison Technical College Madison, WI

Associate of Science in Supervisory And Management

05/2008

Microbiology

Chemistry

First Responder, CPR, AED, MHFA certified

Participated Safety Committees

Team Lead of a Dedicated client

Certifications

Calibration Technician (CCT)

Data Entry and Review Training - 2012-2022

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