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Technical Support Electronics Engineer

Location:
Memphis, TN, 38103
Posted:
January 26, 2023

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Resume:

FERMIN A. RINCON MARTINEZ

PHONE: 901-***-****

EMAIL: adux97@r.postjobfree.com

WORK PERMIT: TN VISA

SSN XXX-XX-XX71

Address: Memphis, TN

EXPERIENCE:

I have provided installation supervision on BTS, operation and maintenance technical support, diagnostics and troubleshooting to cell sites.

I have 10 years of working experience on Cellular Systems using different equipment as Nortel, Ericsson & Lucent. Lucent ECP – OMP, MSC Integration tests, Software Upgrades. Operations and Maintenance, Technical Support.

Deployment of third-party products in network, integration, product verification, and customer acceptance test.

I have promoted Customer Satisfaction. Perform meetings to register items & issues.

Provide first tier diagnostic support to customer and operation areas inside the company.

Strong knowledge of cell sites series II AMPS & CDMA, Flexent cells and Base Station Nortel and Ericsson.

Installed the first CDMA Cellular System in Mexico to IUSACELL customer, swap out from Motorola to lucent technologies.

Ability to change of residence.

Proactive with colleagues, teamwork.

WORKING HISTORY:

C. & C. ALPAFER: Construction Company CONTRACTOR for Ericsson Mexico City, MX

12/2013 - 04/2017

Develop strategic plans according to specific requirements, portfolio and procedures for UMTS and LTE networks.

Lead and coordinate execution of HW and SW implementation and advanced troubleshooting on RAN elements.

Perform preventive and reactive HW and RF capacity analysis. Conduct audits to discard or identify potential failures in RAN network.

Analyze and interpret mobile traffic behaviors through graphics, KPIs formulas. 09/2010 - 11/2013

RAN Integration Engineer

ERICSSON

Mexico

RBS 3000/6000 remote (NIC) integration by running main scripts to set up the (e)NB to put it on air with Field tech on the phone.

Network management through OSS, Element Manager or Moshell.

Run scripts and parameter setting for Feature activations and license installation.

SW upgrade for BSCs, MGWs, (e)NBs and RNCs.

Validate documents and hardware status to perform on site RNC integration, scripting and troubleshooting.

Write acceptance test procedures, call tests.

Deployment public construction: building, water supply systems, educational spaces construction, roads. Tekmark Global Solutions. New Jersey USA.

Lucent Technologies International Inc. Mumbai India. ECP Subject Matter Expert (SME), Contractor Reliance Infocomm Ltd (Jan - December 2003). India.

ECP, Operations and Maintenance and transfer knowledge for local engineers in several cities: Chandigarh, Jaipur, Delhi & Mumbai.

Conducted Integration tests for the MSC (ECP, AUTOPLEX-1000) specified by Lucent Technologies. Working on lucent 3G -1X system, ECP 19.0, Flexent modcells .

Support the cell team during cell (Modcell)/ECP integration. Support to RF team during RF optimization, Identification, tracking and resolution of any critical ECP issues

On the job trainee instructor, giving daily Operations and Maintenanceto the ECP and MODCELLS.

Implementation of OAM guide as activities book and application of troubleshooting

Applying methods and procedures to report and resolve a failure, use of the lucent documentation.

Responsible for ensuring network integrity of the ECP and OMP, knowledge transfer of ECP. Corrective, Preventive and Routine maintenance for local O&M Reliance infocomm engineers.

Perform weekly backup of the ECP and OMP-FX to tape, Assisted Lucent Technologies CTSO team, assign and test BTS alarms, Support the cell team during cell (BTS)/Access Manager integration, Support the RF team during cell

(BTS) RF optimization, Develop of MOPs, Support with growth procedures of Cell Sites. Performing work orders, ECP Software Upgrades.

Surveillance at NOC, Mumbai.

Lucent Technologies: Technical Support Services Engineer. Mexico Cellular System. (2001–1998). Guadalajara, Jal.

Provide support to five Autoplex / Flexent MSC’s (ECP and 5ESS) with series II amps, cdma & flexent cell sites.

Support CTSO testing the ECP Operations Maintenance Platform (OMP-FX),

Iusacell swap out from Motorola to Lucent cellular equipment.

Working on Test, Commissioning, Installation and acceptance of Lucent System.

Support new products, First Office Application (FOA), new features and generic retrofits to ECP, 5ESS & Cell sites.

Open trouble tickets (CARODS & AR’s), management of them following status and scaling to other support levels organizations.

Provide measurements to Iusacell Customer in order to improve their network performance using Clarity & SPA ( System Performance Autoplex).

Support Lucent CTSO testing the ECP Operations Maintenance Platform (OMP-FX),

Perform SU (Software Upgrade) on 5ESS and ECP Complex.

Search and read the ROP to get Logs and translate it.

Support RF team on cell site optimization.

Perform maintenance and troubleshooting to cell sites using ECP & OMP Systems.

Develop customer MOP’s (Method of Procedure).

Support to Installations Group.

Manage of database forms to ECP & 5ESS.

Cell Site Prime.

Northern Telecom (NORTEL): Technical Support Engineer. Mexico Cellular System. (1995–1997). México City.

Support TOPS 04 Telmex Project.

Peripheral Equipment Loading Prime on MTX, DMS & TOPS.

Support cellular MTX 03 to all Iusacell MSC’s.

Perform Wireless Statistics measurements as Prime.

Support Wireless 450 System and implement it to Iusacell.

Perform change of release to cellular MTX.

Nortel trainee Center, Acceptance to MTX 03.

Mexico National Bank (BANAMEX): LAN Manager. Mexico Computer Systems (1994–1995). Tuxtla Gutierrez.

Suppot Local Area Network & Wide Area Network of BANAMEX.

Computers Maintenance.

Network Administration.

New Systems application.

T E L C E L: Technical Support Engineer. Mexico Cellular System. (1993). Merida, Yucatan.

BTS Implementation in several cities.

Operation and Maintenance of cell sites.

Support cell sites in 5 States, South Eastern region with Ericsson equipment COURSES:

Lucent Technologies Courses:

LCTS CELL/RF PERFORMANCE AND ARCHITECTURE INTERNSHIP FOR THE LUCENT AUTOPLEX/FLEXENT PRODUCT.

June 5-29, 2000. Whippany, New Jersey

FLEXENT CDMA MODULAR CELL STAND-ALONE & INTEGRATION TESTS. May 8-12, 2000. Altamonte, Florida

AUTOPLEX SYSTEM 1000 ECP COMPLEX MAINTENANCE

Nov 23-27, 1998. Campinas, Brazil

DESIGN AND PERFORMANCE ENGINEERING FOR AMPS CELLULAR SYSTEMS II Jun 22-24, 1998. Mexico City

DESIGN AND PERFORMANCE ENGINEERING FOR AMPS CELLULAR SYSTEMS I Jun 15-19, 1998. Mexico City

PRINCIPLES OF DIGITAL WIRELESS ACCESS RADIO COMMUNICATIOS April 14-16, 1998. Mexico City

AUTOPLEX SERIES II CELL SITE MAINTENANCE

April 6-10, 1998. Altamonte, Florida

Northern Telecom Courses:

MTX CELL SITE DATABASE

1995. Nortel training center, Mexico.

MTX CELL SITE MAINTENANCE

1995. Nortel training center, Mexico.

DMS-MTX OPERATION & MAINTENANCE

1995. Nortel training center, Mexico.

INTERNATIONAL TRANSLATIONS

1995. Nortel training center, Mexico.

MTX CELL SITE COMMISSIONING

1995. Nortel training center, Mexico.

SCHOLARITY:

Bachelor Degree. Electronics Engineer. Tuxtla Gutierrez Technological Institute Degree Thesis: TUXTLA CELLULAR COVERAGE. 1995



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