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Mike Morales

*** *. ******** * Tucson, AZ 85715 * 520-***-**** adux8i@r.postjobfree.com OBJECTIVE

Seeking a position that will benefit from my sales experience, positive interaction skills and industry contacts where my sixteen years’ experience can improve the sales results. SUMMARY OF QUALIFICATION

● Innovative professional with 16+ years of progressive experience within the sales industry and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations.

● Expertise in sales, pricing strategies, client relations and needs assessment, marketing, financial management, purchasing, administration, and staff training, supervision, motivation and mentoring.

● Proactive leader with refined business acumen with exemplary people skills.

● Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.

● Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.

● Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments.

● Proficient in the use of various computer programs and applications. EXPERIENCE

TCRII BRAKE AND ALIGNMENT

SALES MANAGER 2018/

Oversee service writers, sales team

Oversee training, including safety, phone and internet sales Oversee inventory, making sure correct inventory is instock and parts are correctly inventoried.

Overseeing warranty parts and returns are done in a timely fashion. Correcting invoices, correcting hours and parts cost. RWC INTERNATIONAL TRUCK AND BUS 2014-2018

Outside sales Manager

Oversee Outside sales team

Oversee existing accounts

Growing customer base

Covering all of southern Arizona

Flodraulic Group 2011-2014

Hydraulic Sales Manager

● Outside sales

● Oversee existing customers and developing and growing those accounts.

● Capturing new accounts and growing customers base

● Overseeing southwest Arizona region

KOMATSU Corporations, Tucson, AZ 2007- 2011

Parts and Service Sales Director, Machine mechanic

● Experienced sales manager with skills in leading direct reports as well as cross-functional teams, managing a product line from cradle to grave, developing sales forecasts and product pricing, and launching new products to the marketplace.

● Business-to-Business & Business-to-Consumer Sales

● PowerPoint presentations for customers and management

● Territory Management & Customer Support

● Lead Qualification & Generation

● Established and maintained rapport with key decision makers and fulfilled the needs of customers

● Organized widespread marketing, merchandising and sales functions

● Met with dealers, national accounts, end-users, and the sales force to define new product requirements and work with product development to document these requirements in product specifications.

● Review product pricing and gross margin goals for existing products annually and establish new product pricing.

● Develop written launch plans outlining the launch process, present launch plans to senior management for approval, and track actual unit sales and gross margin performance for new product launches.

● Exhibit products at trade shows and attend trade shows to review competitors’ products.

● Welding, hard facing Stick and wire feed welding.

● Machine shop, repairing different components on heavy equipment. Truxxx Manufacturing LLC, Tucson, AZ 2004 - 2007

Director of Sales and Operations

● Account Acquisition & Retention

● Analyzed competitive product offerings in terms of features and benefits as well as price points.

● Determined sales forecasts for proposed new products and justify new product development.

● Conducted new product training for the sales force and dealer network including providing test units to region managers and key dealers for use in demonstrations.

● Start and close sales for top suppliers and expand customer base and sell service renewals within the southwest territory (Arizona, Nevada, New Mexico, Colorado and Southern California).

● Employ or terminate, teach, control and develop managers.

● Led a cross-functional team with representatives from manufacturing, customer service, technical service, quality, IT, sourcing, accounts receivable, logistics and shipping to ensure a $1 million key account.

● Worked with the key account to jointly establish sales forecasts, conveyed these forecasts to manufacturing, and met with manufacturing and logistics on a weekly basis to ensure timely equipment delivery.

● Coordinated telemarketing and marketing management in conducting market research to determine target markets for the key account and conveyed this information to the key account.

● Acted as a liaison between KOMATSU and the key account for all issues and represent the team in discussions with senior management on the account status.

● Prepared written status reports for senior management detailing open action items and launch Discount Tire LLC, Tucson, AZ 1989 - 2004

Sales Manager

● Directed a 20-person customer service department including hiring, training, and managing staff.

● Managed customer service staff responsible for processing incoming orders, coordinating shipments, inventory, and handling incoming calls from customers and the field sales force.

● Reorganized customer service to properly align with sales teams improving communications and reducing time sales spent on non-sales related administrative activities.

● Defined roles and responsibilities for each group to improve company processes and strengthen communication channels.

● Processed incoming orders, coordinated shipments, handled customer-related issues and telephone sales.

● Implemented more effective inventory monitoring to control shrinkage/loss.

● Coordinated compliance and safety training for employees to ensure a safe working environment in compliance with insurance and OSHA regulations. EDUCATION & TRAINING

Pima Community College – Associated Arts Degree

Michelin Certifications Program – Certification One through Three Lean Six Sigma Training

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