Post Job Free

Resume

Sign in

Warehouse Associate Customer Service

Location:
Fredericksburg, VA
Posted:
January 26, 2023

Contact this candidate

Resume:

VIRGINIA A. HOSKINGS

***** ************ ****, **************, ** 22407

Telephone: 540-***-**** (Cell) E-mail: adux7x@r.postjobfree.com OBJECTIVE: Seeking a position where I can use my strengths for the betterment of myself and my employer. QUALIFICATIONS:

• Experience supporting federal government administrative and financial functions

• Proficient in popular office management software, technologies and techniques

• Skills and experience in office management, budgeting, and customer service

• Team player, responsible, discreet, reliable and able to adapt to changing priorities COMPUTER SKILLS:

• Entire Suite of Microsoft Software Products, i.e. Word, Excel, PowerPoint, Visio, Outlook, Access EDUCATION, TRAINING & SKILLS:

• Federal Government Financial, Office Administration and Business Development Skills

• Averett University – Associates Degree in Business Administration – 2006

• Prospecting Skills, Selling to Customer Needs, Developing Client Relationships, Product Knowledge, General Math Skills, Statistical Analysis

WORK EXPERIENCE:

Budget Analyst

US Dept. of State

2201 C Street, NW

Washington, DC 20520 December 1974 – January 2012

• Administrative/Budgetary: Develop, coordinate, justify and execute budgets in support of a variety of projects. Provide training to staff and contractors on properly carrying out budgetary tasks. Serve as liaison between the immediate project office, department-level offices and other agencies. Develop consistent internal processes to ensure efficient office operations. Maintain a continuous learning environment to keep current on changing internal and external requirements. Explore opportunities to add value to office accomplishments.

• Office Management: Execution and coordination of office activities, calendar management, documentation tracking and follow-up. Assignment of routine office tasks to staff and mentoring. Development of administrative procedures to ensure efficient and effective operations. Analysis of project timelines and manpower requirements.

• Customer Service: Ensure both internal and external customers are equipped with all necessary information to make sound judgments regarding the financial status of specific tasks or overall program objectives. Actively re-assess changing requirements based on client needs and address the overall impact of those changes to make certain that all client and program goals are met in a timely manner. Acted as a classified escort for uncleared personnel working on building renovations and/or conferences in a classified environment.

Office Manager

Critter Control.

Woodbridge, VA 22191 June 1981 – August 2019

• Administrative: Ensured that files were maintained as required by the government. Established a filing system for work done by technicians as well as reports done for headquarters. Made sure that backup documentation was filed appropriately. Answered the phone and met customers if necessary.

• Customer Service: Contacted customers regarding issues pertaining to unwanted animals and/or insects in their home. Assessed their needs and matched them with the appropriate technician. Scheduled inspections, trapping, repairs, etc. to mitigate the problem. In the event sufficient manpower was not available, I occasionally assisted in tasks such as installing insulation and/or minor repairs. Addressed customer complaints in a timely manner with a win-win attitude.

• Financial Services: Prepared and mailed invoices, processed payments, handled bi-weekly payroll for all employees. Assisted in the preparation of quarterly financial reports to the headquarters of the corporation and addressed any discrepancies in bank statements, invoices, etc. References available upon request.



Contact this candidate