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Data Entry Customer Service

Location:
Alexandria, VA
Posted:
January 26, 2023

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Resume:

Ameem Yousaf

adux7w@r.postjobfree.com

571-***-****

QUALIFICATIONS

Detail oriented resourceful professional with 14 years of experience in clinical research

Analytical individual with active involvement in establishing knowledge of latest technologies for improving healthcare delivery and promoting clinical efficiency

Well versed in multiple electronical medical records and entering data in many edc systems

Attention to detail and accuracy in query resolution and data integrity

Reviewing and monitoring study performance, drafting summary reports

Adhere to research study protocols compliance

Excellent communication, interpersonal, and problem-solving skills in clinic setting

Able to cultivate strong relationships with clinical staff and research associates

Organize, prioritize assigned study workload time management, good-multitasking, critical thinking, lab experience, organizational skills, innovative, enthusiastic, self-motivated, and self-supervising team member

12 years of experience working in a laboratory setting; creating protocol specific orders, study time point specific lab kit prep, processing samples and shipment

Excellent customer service skills with patient recruitment, care, scheduling, registration in clinic data base

Providing above and beyond care to new patients and keeping up with follow up patient updates

Experience with requesting medical records from outside facilities, scheduling as needed

Uploading patient records and protocol specific source documents as needed, properly adhering HIPPA

Self-initiated, responsible in creating work tools for data entry, monitoring and audit prep

Experienced with multiple training, including SOP within company setting for new hires

PROFESSIONAL EXPERIENCE

McKesson Corporation October 2021- present

Clinical Programs Coordinator

Perform data entry in a precise manner, resulted in maintaining zero listings on outstanding report

Request and upload patient medical records, protocol specific source documents in secure online portal

Effectively communicate with study patients, update study forms and resolve queries

Cultivate proficiencies of new, current office, and research staff by serving as proactive trainer

Assisted in building scope and life cycle while working as key member of research study development

Upkeep of training study specific protocols and amendments for all clinical staff involved on assigned studies

Follow up with required start up study documents, ongoing amendment training and uploading to master file internal system in Florence

Clinovo Karius June 2021- August 2022

Research Data Consultant

Provided online access to patient health information by initiating and incorporating digital media as an element of patient health study portals

Corrected patient study records adhering to protocols and documentation appropriately by sourcing and leveraging online medical records

Monitored source from EDC entries verifying with EMR documentation

Earned appreciation and acknowledgment for completing complex data entry tasks within time constraints

Created report outcomes of data monitoring for evaluation of site services

VA Cancer Specialists January 2011- August 2021

Research Data Coordinator

Properly handled diversified research and data responsibilities of large clinical trials portfolio of Phase I-IV Oncology pharmaceutical studies

Delivered essential information through data abstraction / entry and accurate document maintenance while maintaining data integrity

Complied with statutes, regulations, VCS practices, and industry best practices to improve operations and prevent the risk of conflicts

Completed responsibly generating lab orders, physical exam sheets, and kits and aiding in inventory and supply ordering, processing, and shipping for smooth running of processes

Scheduled and prep for site monitor visits, sponsor audits while maintaining effective communication with all site staff in collaboration with clinical research associates

EDUCATION

Masters of Education Ashford University, Clinton, IA

Bachelor of Arts George Washington University, Washington, D. C.



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