Data Entry Customer Service
Resume:
Ameem Yousaf
**********@*****.***
QUALIFICATIONS
Detail oriented resourceful professional with 14 years of experience in clinical research
Analytical individual with active involvement in establishing knowledge of latest technologies for improving healthcare delivery and promoting clinical efficiency
Well versed in multiple electronical medical records and entering data in many edc systems
Attention to detail and accuracy in query resolution and data integrity
Reviewing and monitoring study performance, drafting summary reports
Adhere to research study protocols compliance
Excellent communication, interpersonal, and problem-solving skills in clinic setting
Able to cultivate strong relationships with clinical staff and research associates
Organize, prioritize assigned study workload time management, good-multitasking, critical thinking, lab experience, organizational skills, innovative, enthusiastic, self-motivated, and self-supervising team member
12 years of experience working in a laboratory setting; creating protocol specific orders, study time point specific lab kit prep, processing samples and shipment
Excellent customer service skills with patient recruitment, care, scheduling, registration in clinic data base
Providing above and beyond care to new patients and keeping up with follow up patient updates
Experience with requesting medical records from outside facilities, scheduling as needed
Uploading patient records and protocol specific source documents as needed, properly adhering HIPPA
Self-initiated, responsible in creating work tools for data entry, monitoring and audit prep
Experienced with multiple training, including SOP within company setting for new hires
PROFESSIONAL EXPERIENCE
McKesson Corporation October 2021- present
Clinical Programs Coordinator
Perform data entry in a precise manner, resulted in maintaining zero listings on outstanding report
Request and upload patient medical records, protocol specific source documents in secure online portal
Effectively communicate with study patients, update study forms and resolve queries
Cultivate proficiencies of new, current office, and research staff by serving as proactive trainer
Assisted in building scope and life cycle while working as key member of research study development
Upkeep of training study specific protocols and amendments for all clinical staff involved on assigned studies
Follow up with required start up study documents, ongoing amendment training and uploading to master file internal system in Florence
Clinovo Karius June 2021- August 2022
Research Data Consultant
Provided online access to patient health information by initiating and incorporating digital media as an element of patient health study portals
Corrected patient study records adhering to protocols and documentation appropriately by sourcing and leveraging online medical records
Monitored source from EDC entries verifying with EMR documentation
Earned appreciation and acknowledgment for completing complex data entry tasks within time constraints
Created report outcomes of data monitoring for evaluation of site services
VA Cancer Specialists January 2011- August 2021
Research Data Coordinator
Properly handled diversified research and data responsibilities of large clinical trials portfolio of Phase I-IV Oncology pharmaceutical studies
Delivered essential information through data abstraction / entry and accurate document maintenance while maintaining data integrity
Complied with statutes, regulations, VCS practices, and industry best practices to improve operations and prevent the risk of conflicts
Completed responsibly generating lab orders, physical exam sheets, and kits and aiding in inventory and supply ordering, processing, and shipping for smooth running of processes
Scheduled and prep for site monitor visits, sponsor audits while maintaining effective communication with all site staff in collaboration with clinical research associates
EDUCATION
Masters of Education Ashford University, Clinton, IA
Bachelor of Arts George Washington University, Washington, D. C.
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