Jessica “Hope” Combs-Hudson

*** *** ******* ****** ****. Apt. E-34, Hendersonville, TN, 37075

615-***-**** (mobile)

615-***-**** (back-up contact)

adux6u@r.postjobfree.com

adux6u@r.postjobfree.com (back-up email)

Summary

I have 20 years of experience in the work field, including but not limited to, Specialty Window Builder, a Picker/Packer in industries including Business Services, Automotive Dealers, Gasoline Service Stations, 15 years of Customer Service, Customer Service Reps and/or Agent, Home, Auto, and Business-related Insurance, Call Center, and Customer Care focused positions.

Most recently, I worked as a Specialty Window Builder at Lippert Component Inc. from August 2018 to October 2019. I only departed from this company due to being laid off, at no fault of my own. Shortly after I became temporarily disabled to work this job.

My skills and experiences included: following directions on blueprints, to build commercial windows and products, from the ground up. Many different types included auto, train, home, commercial and/or non-commercial, etc.

I am obtaining my bachelor’s degree in Addictions Psychology and will be able to graduate after only 5 more terms.

Education

Purdue Global University

Bachelor of Addictions Psychology

Addictions Psychology

Transferred out in May of 2021 with a 2.8 GPA to SNHU to finish my degree.

Pending completion and graduation for approx... 07/22/2023

Skills

20 Years Of Experience In Addiction., Building Specialty Windows, Communication Skills, Computer Hardware, Customer Service, Focus, Great Customer Service, Great Verbal And Nonverbal Communication Skills, Hiring, Insurance, Inventory Management, Knowing How To Deal With Unhappy Customers, Microsoft Windows, Openminded, Order Packing And Shipping, Packer, Personnel, Pick, Picker, Policy Analysis, Positivity, Power Tools, Pricing, R F Scanner Experience, Receiving, Recruiting, Respectful, Retail Management, Retail Merchandising System, Rms, Safety, Sales, Scanners, Shipping, Shipping Preparation, Shipping Procedures, Shipping Through FedEx, Supervisory Skills, Teamwork, Telephone Skills, Uses A Multiple Amount Of Tools And Hardware, Using Air Drills, Welding, Welding Rubber For Window Inserts, Working On My Degree, Working Over The Phone With Results

Experience

Specialty Window Builder

August 2018 - Oct 2019

Lippert Component Inc., Springfield, Tennessee, TN

Laid out and located structural components.

Determined assembly and installation sequence.

Notified designated personnel of improper machine functioning.

Performed heavy lifting.

Kept pace with repetitive work.

Assembled from blueprints, charts, diagrams.

Performed finishing operations, including assembling, using screws, fastening nuts and bolts, gluing.

Used various power tools, including drills, jig saws, drill presses.

Experienced with measuring tapes, measuring tools.

Knowledge sets include drilling, grinders, machines, screw, welding.

Window Builder

Aug 2018 - Jan 2019

First Call Staffing, Portland, TN

Laid out and located structural components.

Determined assembly and installation sequence.

Notified designated personnel of improper machine functioning.

Performed heavy lifting.

Kept pace with repetitive work.

Assembled from charts, diagrams.

Performed finishing operations, including assembling, using screws, fastening nuts and bolts, plastic welding, gluing.

Used various power tools, including drills, drill presses.

Experienced with measuring tapes, measuring tools.

Picker/Packer

Jul 2018 - Sep 2018

Apple Warehouse-Elwood Staffing, Lebanon, TN

Processed customer orders.

Prepared orders as per order tickets, purchase orders, pick lists.

Packed material in appropriate containers.

Secured and labeled containers for shipping.

Transported orders to shipping locations.

Assured pricing on all customer orders.

Responded to inquiries concerning work orders, invoices, shipments, inventory counts.

Generated needed paperwork for customer orders.

Processed customer orders using a bar code scanner to enter data into computer database.

Tracked orders, back orders.

Operated equipment such as pallet jacks.

Followed all safety procedures.

Kennel Assistant

May 2018 - Aug 2018

Logan County Humane Shelter/Animal Control, Russellville, KY

Provided routine care for pets and animal companions.

Provided care in an animal shelter, a kennel or animal daycare facility.

Fed and watered animals according to schedules and feeding instructions.

Prepared mixtures of food, liquid formulas, or supplements for an animal's specialized diet.

Cleaned animal quarters such as cages or kennels.

Walked or otherwise exercised animals for their physical health.

Provided adequate light, heat, humidity, and shelter spaces for caged animals.

Checked animals for signs of illness or injury.

Reported animals' illness or injury to animal owner or veterinarian.

Gave medication or medical treatment as directed by owner or veterinarian.

Helped arrange for adoption of unwanted or stray animals.

Monitored and assisted animals during pregnancy and birthing.

Commercial Insurance Call Center reps

Feb 2016 - Apr 2018

Steveulmn's Insurance Co., Madison, TN

Sold specialty insurance including Commercial and Business comparisons and new policies.

Sold insurance for property.

Worked for an insurance company.

Referred clients to brokers.

Sold insurance to businesses.

Took information on potential clients, such as existing coverage.

Explained policies to users.

Changed beneficiaries.

Ensured that clients met policy requirements.

Maintained proper paperwork for all accounts.

Actively sold insurance plans.

Met sales goals.

Assistant Manager Retail

Jan 2003 - Jun 2012

Scot Market Citgo / Now is Shell, Madison, TN

Coordinated sales distribution.

Assigned and supervised sales staff work.

Resolved customer complaints regarding sales and service.

Oversaw sales managers at the local level.

Oversaw sales staff at the local level.

Directed personnel duties such as disciplinary action, recruiting, interviewing, hiring, training, supervising, evaluating.

Projected future sales and profitability based on past operational records and reports.

Directed the focus of sales efforts based on customer preferences.

Advised and conferred with potential customers, current customers.

Assertively and directly sold to customers.

Made business trips as required.

Met regularly with individual staff members to ensure good communication.

Personal

Jessica "Hope" Combs-Hudson

231 New Shackle Island Rd. Apt. E34

Hendersonville, Tn 37075

615-***-****

adux6u@r.postjobfree.com

The employment gap is because we lost everything due to the pandemic, and we have had to begin to rebuild everything, our home and all, otherwise it would not have been that long out of employment.

Contact this candidate