JOHN OLUCHUKWU EZENWAENYI

PROFESSIONAL SUMMARY

A young innovative and IT savvy mechanical engineer, with years of administrative experience. Employs a pragmatic and result oriented approach dealing with challenges, manages pressures effectively. Thrives in a dynamic environment and adapts quickly to ever changing environments.

A. PERSONAL DATA:

Name: John Oluchukwu Ezenwaenyi

Sex: Male

State of Origin: Imo State

Nationality: Nigerian

Address: 68 Ayoola Lawal Street, Ilaje, Bariga.

Contact Details: adux6a@r.postjobfree.com, 090********

B. PROFESSIONAL EXPERIENCES

MATHEMATICS TEACHER/VICE-PRINCIPAL

GILFORD MEMORIAL COLLEGE ABA, ABIA STATE.

* Developed strategies and educational policies which helped improve student's academic performances.

* Introduced extracurricular activities which helped the students to maximize their potentials. Took charge of student's overall development and academic advisory which helped to sharpen them and make then choose the best careers for themselves.

* Took responsibility of the teachers’ development and training and filling in for the principal where necessary and when absent.

NATIONAL SERVICE MARCH 2020 - FEBRUARY 2021

NYSC, CORPS LIAISON OFFICER CLO, (AKWA IBOM STATE)

* Manages and reports funds for corps members, projects, donations etc.

* Serves as channel of communication between NYSC officials and Corp members

* Supervises corps members' projects.

* Presides over community development meetings.

SALES MANAGER, CHUKSLINK AUTOMOBILE LTD, LAGOS STATE. February 2021 - December 2021

* Took responsibility of all sales and logistics, having in mind, customer's satisfaction and building the company's relationship with potential and existing customers.

* Adopted methods and measures which promote and improved customer acquisition and retention for both potential and existing customers.

* Developed new strategies to advertise the company's products which helped to improve sales and online presence.

CUSTOMER SERVICE AGENT, JUMIA NIGERIA, LAGOS STATE. January 2022 - Present

* Interacts with customers via live chats, listen, escalate and de-escalate all customer complaints.

* Assisted customers to place order when it seems difficult for them, guiding them on how to place orders and choosing the right product that suits their needs.

* Improved the speed and efficiency of delivery using the order management system by following up all orders to make sure they are delivered promptly and efficiently.

C. EDUCATIONAL QUALIFICATION

YEAR INSTITUTION QUALIFICATION

2009-2014 Nnamdi Azikiwe University, Awka Bachelor of Engineering (B.Eng)

2004-2007 Shammah Christian Academy, Aba Senior School Certificate (SSCE)

1996-1999 Literate Comprehensive School, Onitsha. First School Leaving Certificate (FSLC)

1993-1996 Holy Ghost Nursery and Primary School, Ihitenansa, Imo state.

D. KEY SKILLS/COMPETENCES

Graphics design, Microsoft word, Power point, Microsoft excel, multitasking

Ability to work under pressure, time management, team work, creativity, strong communication and analytical skills, digital marketer.

E. CERTIFICATIONS

2020 Google Certified Digital Marketer (Fundamentals of Digital Marketing)

2021 Certificate of Recognition (NYSC) (For contributions and services as the CLO IKA L.G.A)

2021 Jobberman Soft Skills Certificate

REFERENCE

Available on request

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