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Personal Assistant Customer Service

Location:
Kampala, Uganda
Posted:
January 26, 2023

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Resume:

PERSONAL STATEMENT

I possesses experience across different areas of working within the civil society. I am dedic all that I commit my hands on and ready to lead the change that communities deserve. Ove deepened my knowledge and understanding of community people. I have worked in both t and urban multi-cultural environment settings, which has enhanced my competency in the project coordination, implementation, monitoring and evaluation. I am a very focused hardw confident and an effective communicator, and I am motivated by successful completion of ta activities of the organization. I am highly perceptive in various situations, adaptive to variou environments and I respond quickly and efficiently to problematic situations. I work well in and can offer good leadership especially in a productive and willing team. CAREER OBJECTIVE

I possesses proven history of successful work with cross-functional teams. I am seeking employment with an organization or institution that offers me a consistently positive atmosp deliver project management excellence to organizations, to learn new things and impleme for the betterment of the organization. Always delivering quality and driving innovatio ideally positioned to drive portfolio expansion and am ambitious about leading ex management programs for clients.

I am motivated, energetic with a high level of customer service, EDUCATION

PERIOD INSTITUTION AWARD

2018 TO 2022 MAKERERE

UNIVERSITY BUSINESS

SCHOOL

BACHLOERS OF

INTERNATIONALBUSINESS

2016TO2017 ST.JOHNS SENIOR

SECONDARY SCHOOL

UGANDA ADVANCED

CERTIFICATE OF

EUDUCATION

2012TO2015 STANDARD

SECONDARY SCHOOL

UGANDA CERTIFICATE OF

EDUCATION

2003TO2011 LIGHT ANGELS

PRIMARY SCHOOL

PRIMARY LIVING

EXAMINATION

TRACY NAKIMULI

Primary Mobile Number: +256-*********

Secondary Mobile Number: +256-*********

Email: adux4t@r.postjobfree.com

https://www.linkedin.com/in/nakimuli-tracy-84802b223 WORKING EXPERIENCE:

2022 TO DATE

SALES AGENT, FB FASHIONS

In the organization, I worked closely with the accounting team, maintaining daily sales records, the cash book and accounting for any other expenses. This experiences has enabled me have practical knowledge on working environment and in-depth knowledge of financial accounting and finance. My other work experiences enabled me to understand both employer and employee expectations. The positions also equipped me with experience in anticipating client’s needs, handling client’s and channeling my innovative spirit towards achieving both personal and organisational goals.

2021 INTERNSHIP EXPERIENCE.

HAND TO HAND MULTI PURPOSE INITIATIVE

I did my internship with Hand To Hand Multi-Purpose Initiative and participated in various projects aimed to improve livelihoods that included the street Children’s connect. I was posted into the financial department and I was given a mandate of funds accountability during the implementation of activities of the organization. With this position, I gained the capacity of funds management as well as accounting for every expense that was incurred in the process of implementing activities.

During the same Internship programme, I was given an opportunity to learn various management functions of the organization as well the implementation process of programmes/projects in which I shoed keen interest as well as great commitment to the tasks given to me and completed my assignments to the desired level of expectation. I was also given a task of carrying out a baseline survey on COVID-19 in one of the communities in Bweyogerere-Kakajjo which was done successfully. This included interviewing community members on COVID-19 issues and the challenges they faced in the period of COVID-19 pandemic. With all that I participated in, I acquired knowledge, skills, and empathy, negotiation and control skills.

JANUARY 2021

FORMER CONTESTANT FOR WOMAN COUNCILOR KAKAJJO AND

WELLSPRING ZONE KIIRA MUNICIPALITY.

I was blessed to personally know the life experiences of different folks, uniting people, counselling and relating with people of different kinds. I also initiated and supervised fund raising projects through car wash campaigns. These were mainly to collect working capital and top ups for women working in markets. This experience equipped me with leadership skills. Public speaking skills, boosted my confidence and emotional intelligence. Above all, I was a voice for the voiceless.

2019:2020

PERSONAL ASSISTANT OF TEAM CHAMPIONS PRUDENTIAL INSURANCE. In prudential I used to share all different kinds of reports for example daily production, DD feedbacks, meeting deadlines of activities, participating leadership activities within the institution, and compiling debtors report as well as licensing. I participated in all meetings that were convened and I took the initiative of sharing minutes in those very meetings. I was also responsible for organizing my boss’ daily calendar and informing her with her subordinates of the activity schedules. I kept track of the dos and don’ts as well as accounting for the proposal forms. I took notes of activities within the team like activations, presentations and guiding new applicants’ right from when they are shortlisted till they sign their contracts.

VOLUNTEERING AND ACTIVITIES:

NOVEMBER 2021- FEBRUARY 2022

PARTICIPANT OF ROTARY YOUTH LEADERSHIP AWARD

I participated in the Rotary Youth Leadership Awards that grooms with more communication skills and problem solving, discover strategies for becoming a dynamic leader in community and place of work, learning from inspirational speakers, peer mentor unlocking potential to turn motivation into action and having funs and form lasting friendships.

JANUARY 2021

FORMER CONTESTANT FOR WOMAN COUNCILOR KAKAJJO AND

WELLSPRING ZONE KIIRA MUNICIPALITY.

I was blessed to personally know the life experiences of different folks, uniting people, counselling and relating with people of different kinds. I also initiated and supervised fund raising projects through car wash campaigns. These were mainly to collect working capital and top ups for women working in markets. This experience equipped me with leadership skills. Public speaking skills, boosted my confidence and emotional intelligence. Above all, I was a voice for the voiceless.

FEBRUARY 2019

STUDENT TRAINING FOR ENTREPRENEURIAL PROMOTION-

SUSTAINABILITY-STEPS

I successfully completed the student training for entrepreneurial promotion and sustainability that provided practical skills in: Entrepreneurship promotion that included practical skills in problem identification, opportunity development, planning and implementing plans, marketing and customer care, leadership and strategic management, managing finances, book keeping, overcoming barriers, writing a business plan and business registration. Within this training, my capacity was built in this area and I am now able to deliver on my mandate.

2018

MAKERERE UNIVERSITY BUSINESS SCHOOL ICT WEEK

I participated in the yearly university ICT week. I developed my skills in software such as Microsoft Word and Microsoft Excel. I also developed skills in website design and mobile application development.

2019-2020

ACCOUNTING STUDENTS ASSOCIATION

As an organization we used to organize seminars that would equip students with more accounting skills. On top of that, as an active member in Accounting Students Association Makerere University Business School, I was awarded a certificate of merit which enabled me to immensely serve in the interest of accounting students association of Makerere University Business School in 2019 t0 2020.

INTERESTS

Reading

Engaging myself in charitable activities

Travelling

Dancing and listening to music

SKILLS

Computer literate

Teamwork fostering and effective communication skills Group Management skills

LANGUAGES

English

Luganda

Basic German

REFERENCES

KASULE ISMEAL

MUBS, Lecturer

Tel: +256-*********

MIREMBE CAROL

Prudential Assurance Uganda Limited

#26600, Kampala

Tel: +256-***-******/+256-***-******

MUTEBI JULIUS

Mayor Kira municipal council

adux4t@r.postjobfree.com

Tel. +256-***-******

CERIFICATION:

I, the undersigned, certify that to the best of my knowledge and belief, this data correctly describe my qualification, and my experience.

Signature Date:



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