SAAD AMJAD

adux3o@r.postjobfree.com +974-********

CAREER OBJECTIVE

My objective is to search the challenging working environment that may provide me, the opportunities to do work round the clock among the diligent persons with great managerial skills so that I might be able to prove myself as skilled person.

SKILLS & COMPETENCIES

Administrative

Skills

Cashier &

Data Entry

Customer

Service Skills

Store Keeping

IT Skills

• Well experienced in Filing & Paper Management.

• Handle public inquires and travel arrangement.

• Obtained Signature for Documents.

• Competent in handling of cashier activities.

• Spreadsheets, invoicing, billing & Advance Ms. Office Suite Knowledge.

• Excellent Customer Service skills with both professionalism and pleasant demeanor.

• Good at listening the customer attentively and answering the queries.

• Effective problem-solving technique.

• Good customer satisfaction record.

• Setting the order levels.

• Stock rotation and adjustment.

• Meeting Customer Orders.

• Daily housekeeping

• Receiving, picking and Dispatching

• Stock Taking.

• WordPress

• HTML, CSS, Java

• Adobe Photoshop

• Website Design

General

• Website Development

• Internet Applications

• Networks

• Computer Hardware

• Proven ability to identify and implement improvements to streamline processes and increase efficiency and productivity.

• Ability to attend the details of the things/transactions and good problem resolving attitude.

PROFESSIONAL EXPERIENCE

BEE-MATRIX

THE REAL TECHS

53 GROUP

ENTERPRISE

UTILITY STORES

CORPORATION

Website Developer (Dec 2020 - Dec 2022)

Front end website developer. Skills at WordPress website development and project management.

Sales Support (Nov 2017 - Nov 2020)

Provide support to the customer after the sale is complete. Guide the customer about after sales process.

Answer all the relevant queries.

Keep in touch with the customer till the issue is resolved. Get feedback of the customer after every 2 weeks for better performance of the project.

Customer Service Representative (Oct 2016 - Nov 2017) Communication with the client for their queries.

Resolve customer’s issues with effective solutions. Call support, Chat support and Email support.

Assistant at Utility Store - Chakwal Branch (Jan 2015 – Sep 2016)

• Assisting customers/help customers.

• Processing sales transactions and customer refunds.

• Following the company's sales process.

• Completing day-to-day tasks issued by the supervisor or manager.

• Visual merchandising.

• Stock control and accepting new shipments.

• Keeping the store clean.

ACADEMIC QUALIFICATION

CERTIFICATION

GRADUATION

ITERMEDIATE

MATRIC

Website Development (HTML, CSS) 2020

Bachelors of Arts 2019

ICS (Computer) 2016

Science 2013

COMPUTER SKILLS

SOFTWARES &

APPLICATIONS

INTERNET &

COMMUNICATION

Extensive experience in MS Office Applications specially Word and Excel. Accounting Software, Oracles based programmed.

Conversant with internet and networked environment-based communication. COMMUNICATION SKILLS

LINGUISTICS

Eloquent in English, Urdu & Punjabi.

PERSONAL INFORMATION

Date of Birth April 23, 1996.

Address Doha Qatar.

Marital Status Single

Driving License Pakistani

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