Data Entry Customer Service
Resume:
N A K H I A W I L L I A M S
adux38@r.postjobfree.com
C O N T A C T
E D U C A T I O N
Mercer University
Lakeside Highschool
B.S PSYCHOLOGY
S K I L L S
Customer Service
Data Entry
Communication
Attention to Detail
Problem Solving
Decision Making
Critical Thinking
Interpersonal Skills
Active Listening
Organizational Skills
Time Management
Management
Tele sales
Microsoft Office
Conflict Resolution
Typing
Math skills
Enterprise Systems
Bilingual
WORK E X P E R I E N C E
Ross
2022 - Present
SALES FLOOR
Panda Express
2021- 2021
FRONT OF HOUSE
S U MMARY
Highly motivated college student with excellent
communication, problem solving, and organizational skills with 4 years of customer service experience, 2 years of data entry, and 1 year of experience as a receptionist. Wingstop
2020 - 2021
SHIFT LEADER
DIPLOMA
Create a warm and welcoming environment for guests Ensure our guests receive the best level of service in any interaction Drive sales through engagement of customers, suggestive sharing, and product knowledge
Assist customers with purchase decisions
Handle customer complaints with empathy and patience Process exchanges, returns,. and purchases
Assisting customers over the phone
Communicated positively and clearly with coworkers and management Consult with customers to understand their needs and preferences related to merchandise
Drive sales through customer engagement and suggestive selling Maintained high service standards of customer service during high volume and fast paced operations
Mastered point of service (POS) computer system
Placed and prepared orders
Handle customer complaints with empathy and patience Communicated positively and clearly with coworkers and management Create a warm and welcoming environment for guests Drive sales through customer engagement and suggestive selling Built loyal clientele through friendly interactions and consistent appreciation Trained new employees
Leave customers with a positive, long-lasting impression of their experience Ensure our guests receive the best level of service in any interaction
Contact this candidate