Heather Kesterson
Rutherfordton, NC *****
adux2c@r.postjobfree.com
I am a highly organized and hard-working individual looking for a responsible position to gain practical experience.
Work Experience
Traffic Control Flagger
W.D. Wright Inc - Arden, NC
January 2022 to Present
Traffic Controller/Flagger
W.D. Wright Inc - Arden, NC
July 2021 to September 2021
Traffic Control Flagger
Handles a Stop-Slow sign, or manages other similar traffic control signs and devices, to direct traffic. Sets up, manages and removes temporary traffic control schemes/signs. Store Clerk/Cashier
Deb's Mini Mart - Spindale, NC
February 2021 to May 2021
Convenience Store Clerks provide assistance to customers and handle various duties such as operating the cash register, greeting customers, helping people locate products, doing paperwork, stocking shelves, and maintaining the store clean and organized.
Salesperson
Waffle House - Spindale, NC
July 2020 to February 2021
Greeting Customers, taking orders, writing up and totaling orders, calling out orders to Grill Operator, picking up and delivering orders to Customers, bussing tables, and washing dishes. Performs side work such as refilling salt and pepper shakers, sugar, napkins and condiments. Team Member
Kfc
January 2014 to December 2015
A KFC team member may take on a wide variety of responsibilities during a shift. Key crew member job duties include serving customers and preparing food. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register. Other Duties
Food preparation duties include preparing menu items and assembling orders. Kentucky Fried Chicken team members must also maintain a clean and organized work area and a presentable store environment CNA
Harris Home Care
January 2014 to December 2014
Certified Nurse Assistant Job Duties and Responsibilities Check on and assist patients with nutrition, hydration, exercise, hygiene, and other daily living needs Serve meals to patients; help them eat and drink if necessary Dispense medicine if state certification laws allow Help bathe, groom, and dress the patient
Reposition and turn bedridden patients; assist those who need help walking or assistance transporting in wheelchairs
Keep rooms clean and sterile and change soiled bedding and bedpans Take vital signs daily and record patient eating habits and bodily functions, reporting any drastic changes to a nurse or physician
Transport medical equipment in and out of rooms according to patient requirements Answer calls for help and is a patient and compassionate care-taker for your patients Follow state and federal mandated standards and procedures Certified Nurse Assistant Job Requirements and Qualifications High School degree or equivalent (GED)
State-approved CNA education and training program completion; pass competency test following a training program in order to gain your state- approved certification Continued education (if your state law requires)
Basic knowledge of medicine
High level of patience, empathy, and compassion
Excellent observation skills with high attention to detail Exemplary communication skills, both written and oral Basic computer and note-taking skills (record keeping) Ability to work long hours on one’s feet often doing very physical work CNA
Claddaugh Home Care - Spindale, NC
January 2014 to December 2014
Certified Nurse Assistant Job Duties and Responsibilities Check on and assist patients with nutrition, hydration, exercise, hygiene, and other daily living needs Serve meals to patients; help them eat and drink if necessary Dispense medicine if state certification laws allow Help bathe, groom, and dress the patient
Reposition and turn bedridden patients; assist those who need help walking or assistance transporting in wheelchairs
Keep rooms clean and sterile and change soiled bedding and bedpans Take vital signs daily and record patient eating habits and bodily functions, reporting any drastic changes to a nurse or physician
Transport medical equipment in and out of rooms according to patient requirements Answer calls for help and is a patient and compassionate care-taker for your patients Follow state and federal mandated standards and procedures Certified Nurse Assistant Job Requirements and Qualifications High School degree or equivalent (GED)
State-approved CNA education and training program completion; pass competency test following a training program in order to gain your state- approved certification Continued education (if your state law requires)
Basic knowledge of medicine
High level of patience, empathy, and compassion
Excellent observation skills with high attention to detail Exemplary communication skills, both written and oral Basic computer and note-taking skills (record keeping) Ability to work long hours on one’s feet often doing very physical work Team Member
Wendy's
January 2014 to December 2014
Wendy’s crew members perform several valuable duties during a normal shift. Crew members with Wendy’s typically assist customers and prepare food. Customer service crew members work order counters, registers, and drive-thru windows at Wendy’s fast food restaurants. Additional Duties and Responsibilities
Wendy’s team members in the kitchen quickly prepare food made to order. Crew members at Wendy’s may also perform cleaning duties in the restaurant seating area, restrooms, or kitchen if assigned. Wendy’s crew members work alongside Wendy’s managers to ensure every customer receives quality service.
CNA
Amazing Grace Home Care
January 2012 to December 2014
Certified Nurse Assistant Job Duties and Responsibilities Check on and assist patients with nutrition, hydration, exercise, hygiene, and other daily living needs Serve meals to patients; help them eat and drink if necessary Dispense medicine if state certification laws allow Help bathe, groom, and dress the patient
Reposition and turn bedridden patients; assist those who need help walking or assistance transporting in wheelchairs
Keep rooms clean and sterile and change soiled bedding and bedpans Take vital signs daily and record patient eating habits and bodily functions, reporting any drastic changes to a nurse or physician
Transport medical equipment in and out of rooms according to patient requirements Answer calls for help and is a patient and compassionate care-taker for your patients Follow state and federal mandated standards and procedures Certified Nurse Assistant Job Requirements and Qualifications High School degree or equivalent (GED)
State-approved CNA education and training program completion; pass competency test following a training program in order to gain your state- approved certification Continued education (if your state law requires)
Basic knowledge of medicine
High level of patience, empathy, and compassion
Excellent observation skills with high attention to detail Exemplary communication skills, both written and oral Basic computer and note-taking skills (record keeping) Ability to work long hours on one’s feet often doing very physical work Order Puller
Southeastern Warehouse and Distribution
January 2011 to December 2012
Order Pullers spend most of their time on their feet locating and pulling products. When not on their feet, they’re usually in forklifts moving product too heavy to be lifted manually. Speaking of lifting, the role of Order Puller can be physically demanding.
Waitress
Lastrada at Lake Lure
January 2011 to December 2011
Waitresses are required to establish a bridge between customers and chefs at restaurants and cafeterias. They greet clients that walk in and take meal orders. Their duties are focuses on making customers feeling welcome and doing public relations for the restaurant. They team up with other professionals such as captains, waiters, stewards, and restaurant managers to provide the best service to their clients. Waitresses usually perform many of the following tasks:
• Taking orders.
• Welcoming clients.
• Displaying menu cards.
• Serving orders to clients.
• Collecting money.
Skills
• Being friendly.
• Having good memory.
• Being a good listener.
• Having good verbal communication skills.
• Being polite.
• Having good observation skills.
• Being physically fit.
• Having knowledge of table decoration and napkin folding.
• Being able to work under stressful circumstances.
• Having customer services skills.
Waitress
Denny's
January 2010 to December 2011
Waitresses are required to establish a bridge between customers and chefs at restaurants and cafeterias. They greet clients that walk in and take meal orders. Their duties are focuses on making customers feeling welcome and doing public relations for the restaurant. They team up with other professionals such as captains, waiters, stewards, and restaurant managers to provide the best service to their clients. Waitresses usually perform many of the following tasks:
• Taking orders.
• Welcoming clients.
• Displaying menu cards.
• Serving orders to clients.
• Collecting money.
Skills
• Being friendly.
• Having good memory.
• Being a good listener.
• Having good verbal communication skills.
• Being polite.
• Having good observation skills.
• Being physically fit.
• Having knowledge of table decoration and napkin folding.
• Being able to work under stressful circumstances.
• Having customer services skills.
Waitress
Larkin's Carolina Grill
January 2009 to December 2009
Waitresses are required to establish a bridge between customers and chefs at restaurants and cafeterias. They greet clients that walk in and take meal orders. Their duties are focuses on making customers feeling welcome and doing public relations for the restaurant. They team up with other professionals such as captains, waiters, stewards, and restaurant managers to provide the best service to their clients. Waitresses usually perform many of the following tasks:
• Taking orders.
• Welcoming clients.
• Displaying menu cards.
• Serving orders to clients.
• Collecting money.
Skills
• Being friendly.
• Having good memory.
• Being a good listener.
• Having good verbal communication skills.
• Being polite.
• Having good observation skills.
• Being physically fit.
• Having knowledge of table decoration and napkin folding.
• Being able to work under stressful circumstances.
• Having customer services skills.
Waitress
Denny's
January 2007 to December 2007
Waitresses are required to establish a bridge between customers and chefs at restaurants and cafeterias. They greet clients that walk in and take meal orders. Their duties are focuses on making customers feeling welcome and doing public relations for the restaurant. They team up with other professionals such as captains, waiters, stewards, and restaurant managers to provide the best service to their clients. Waitresses usually perform many of the following tasks:
• Taking orders.
• Welcoming clients.
• Displaying menu cards.
• Serving orders to clients.
• Collecting money.
Education
Bachelor's degree in Business Administration
Strayer University - Charlotte, NC
April 2022 to Present
High School Diploma
Isothermal Community College
2013
Certificate
Isothermal Community College
2013
Skills
• Being friendly.
• Having good memory.
• Being a good listener.
• Having good verbal communication skills.
• Being polite.
• Having good observation skills.
• Being physically fit.
• Having knowledge of table decoration and napkin folding.
• Being able to work under stressful circumstances.
• Having customer services skills.
• Delivery Driver Experience
• Driving
• Shipping & Receiving
• Warehouse Experience
• Pallet Jack
• Order Picking
• Packaging
• Microsoft Word
• Communication skills
• Math
Certifications and Licenses
Customer Service
August 2022 to Present