Hisham Adeeb Gabreal

Mobile: 012-******** /010-********

Email: aduwyv@r.postjobfree.com

Address: ** ****** ******* ******, ******

Ebaid Street, Nasr City, Cairo, Egypt

Objectives

Skills

Seeking a position in life to utilize my skills and abilities and achieve professional growth while being resourceful, innovative and flexible. Add valuable assets to your esteemed organization as an active member. Also, utilize my technical and management skills for achieving the target and developing the best performance.

Ability to work as a member in teamwork.

Ability to work under pressure.

Ability to learn to improve my skills.

Ability to solve and manage problems.

Active and self-motivated.

Languages

Good decision maker.

English (Speaking and Writing) very good.

Education

Arabic (Speaking and Writing) Mother Tongue.

Bachelor Degree in Computer Science ( Major Computer – Minor Math ) from City University – Seattle – USA in 1996 www.cityu.edu Technical Expertise

Operating Systems

Windows XP – Windows Vista – Windows 7 – windows 8 – windows 10 Windows Server 2008 – Windows Server 2012 – Windows Server 2019 Hardware

Good Hardware maintenance skills in Servers, Desktop PCs, and Laptops. Software

Microsoft Office (97, 2000, XP, 2003, 2007, 2010, 2013, 2016, 2019). Movie Editing (Movie Maker), PDF reader/writer – Data recovery Hospital Software Experience ( Khabeer– Prime Care ) Email system administration ( C Panel – Exchange ) Remote Access skills ( Microsoft– Team Viewer – Any Desk ) Certifications

Networking

Intelligent Authorized Education Centre – MCSE 2003 in 2004 Networking

New horizons Education Centre – MCITP 2008 in 2011 Networking

Hero Education Centre – MCITP 2008 Certification

Exam Codes:

70-640: Windows Server 2008 Active Directory, Configuring 70-642: Windows Server 2008 Network Infrastructure, Configuring 70-643: Windows Server 2008 Applications Infrastructure, Configuring 70-647: Windows Server 2008, Enterprise Administrator 70-680: Windows 7 and Office 2010, Deploying

Management ITIL Foundation V.3 certified in 2012

ITIL is the most widely adopted approach for IT Service Management in the world. It provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business

Project accomplished

ERP migration

Email system migration

Website migration

Data Center migration

Documents digitizing from hardcopy to softcopy

Installing monitoring cameras in different work sites and link them to smart phone

Convert HDMI display to network to transfer the display for long distance then convert it again to HDMI

Call Center Project

WorkCentre Machine installation (HP – Xerox)

Solving network problems (local loop – slow speed – virus infection) Employment History

Aug 2020 – Present (Pearl Hospitals Group)

Zahrat El Madaen Hospital – IT Manager

My Main Job description:

ERP ( Khabeer Hospital System – Prime Care )

Email server managing (Microsoft Office 365)

Server Installation (Servers – Switches – Routers)

Connectivity ( ADSL– Lease Line 6mb )

Website administration coordinator.

Attendance System ( ZK Machines )

Wifi coverage in administration floor.

Mobile Boosters in the hospital building

Purchasing PCs, Laptops, and Printers with fixed codes

Purchasing Barcode Printers – Barcode Readers

Purchasing Firewall ( FortiGate )

Purchasing UPS ( APC )

Monitoring System and link it to smart mobile

Publish hospital system to be accessed like a website

ISO Certification Project

Training and recruiting IT Help Desk agents

Purchasing and installing work centers

Purchasing and installing sound system

July 2018 – July 2020

(National Motors Co.)

DFSK Cars Agent – IT Manager

My Main Job description:

ERP Project (From Sybase to SAP)

Email server managing by accessing the C panel

Monitoring all company branches by camera installed on mobile

Manage the Call Center server (3CX IP phone system)

Replace small printers by Network Central Printer

Replacement Plan for old PCs and Laptops

Adjusting internet speeds for all branches to work better and to improves connectivity

Infrastructure maintenance ( solve all problems to make the infrastructure in all braches work better )

Train people to share their files on the network and use the network printer

Short number service monitoring

DSL service monitoring for all branches

Network monitoring and access all branches servers without static IP

Prepare Hardware and Toners Offers to find the best option with lower prices

Data disaster recovery on PCs and Laptops

Accessing all users PCs in braches to solve problems by Any Desk or Team Viewer

Configuring Static IP on Routers, Servers, DVRs, and Attendance machines June 2016 – June 2018 (Soft Magic Software House and Consulting) Software House Company – IT Manager

My Main Job description:

Installing Servers and workstations

Configuring static IP to access network externally

Installing financial software on PCs and servers

Data recovery from formatted HDD

Recruiting and training new IT members

Updating network infrastructure ( Cabling– Switches –Access points …)

Preparing Plan for upgrading all company (PCs – Servers – Printers)

Linking branches with VPN high speed connection

Upgrading DSL cable from copper to fiber

Visiting clients to solve network problems

Accessing clients by Team viewer to solve network problems

Prepare the purchasing budget and the IT code for PCs – Printers – Servers

– Laptops – Plotters – 3G routers - and Copy Machines. August 2012 – May 2016 (Hyde Park Properties for Development) Real Estate Company – Head of I.T. Department

My Main Job description:

Company Web Site migration

Email Server migration

ERP system migration

Data Center migration

Recruiting and training new IT members

Updating network infrastructure ( Cabling– Switches –Access points …)

Preparing Plan for upgrading all company (PCs – Servers – Printers)

Linking branches with VPN high speed connection

Upgrading DSL cable from copper to fiber

Digitizing all company documents from hard copy to PDF files

Upgrading company phone central and add voice mail system

Prepare DVDs for showrooms including all updates from project site

Installing Backup Servers for weekly backup and disaster recovery

Configure Xerox and HP printers to scan documents to shared folders

Install emails on smart phones to receive company emails everywhere

Preparing Events IT work including 3G Routers and link them to printers and Laptops

Install hot line for commercial advertising and international calls

Train the IT team and make shifts time table and maintenance work during weekends and vacations

Prepare the purchasing budget and the IT code for PCs – Printers – Servers

– Laptops – Plotters – 3G routers - and Copy Machines.

Activate and deactivate mobile lines for all company employees and make the mobile plan according to job title.

Monitor the hardware failure and make necessary maintenance and reprt who is responsible in case of miss use.

January 2010 – July 2012 (DAMAC Properties)

Real Estate Company – IT Manager

My Main Job description:

Installing VPN Routers

Installing Servers (Windows 2003 Server)

Installing Workstation (Windows XP &7 )

Installing IP Phones CISCO

Installing Access Points

Manage Internet Security by ISA Server with GFI application Activating and Activating Mobile Lines Install Emails on smart mobiles.

Installing Oracle Applications (IPMS – Discoverer)

Laptop Maintenance (LCD + Adapters)

Installing Juniper connection

Migration from PC to Laptop and vice versa

Installing Exchange Email Account on Outlook

Editing Host file to connect with real IPs

Making Server Drives Backup with Third Party Software

Making Secured Shared folders linked with network printers

Making DVD video presentation with Movie Maker

Working with external FTP sites to transfer big files

Installing attendance system Installing access card system

Making monthly reports for Land Lines Usage

Preparing meeting rooms with LCD or Projector connected to Laptop January 2002 – December 2009 ( ElSallab Co.)

Ceramic Company – IT Manager

My Main Job description:

Installing DSL Routers

Installing Frame Relay Routers

Installing Servers (Windows 2000 Server)

Installing Workstations (Windows 2000 Professional)

Working in Domain environment between four Branches

Installing Wireless Network with area (500m X 700m)

Upgrading PCs and Printers to update the network capability

Managing Security inside the network by Group Policy

Making Mobile lines usage report Full maintenance monthly schedule for all company

January 2000 – December 2001 (Lucent Technologies ) Telecommunication Company – IT Technical Engineer

My Main Job description:

Installing Switches

Installing Network Cables CAT 5

Installing Network Cables CAT 6

Installing Workstations

Installing Network Printers

Installing ISDN Modems

January 1997 – December 1999 (Morrison Knudsen Corporation) Construction Company – Help Desk

My Main Job description:

Installing Windows & Office

Installing Auto Cad & Primavera

Installing Printers & Scanners

Installing Plotter & Printing Drawings

Install Dial Up Connection

Hardware Maintenance

Install Workgroup Network environment

Personal Info

Place of Birth: Kuwait

Place of Residence: Egypt

Military Status: Completed

Marital Status: Married

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