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Local Driver Customer Service

Location:
El Paso, TX, 79924
Posted:
January 25, 2023

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Resume:

**/**** - **/**** ******** Receivable Clerk

City of El Paso, El Paso, TX

Accts Receivable Clerk, is responsible for collecting payments for a company using skills in project management, organization and communications to collect the payments from clients and customers.

Accounts Receivable Specialists track payments, make banking deposits, and run reports that document profits and losses for an organization. Maintain bookkeeping databases and spreadsheets, updating information as needed

Communicate with previous clients and customers to request payment and arrange payment plans

Collect payment from customers and accurately record it into the system Create reports

02/2018 - 07/2019 Business Manager

El Paso, El Paso, TX

Provide customer service to customers.

Involves: Respond to or resolve complex billing discrepancy, processing practices, service quality complaints or other specified issues that arise with customers, residents, businesses, and other organizations based on research and analysis of account histories, regulations, policies and procedures, or investigation of situations.

Review customer service efficiency and effectiveness to devise improved methods.

Coordinate and manage new services to customers.

Prepare responses to customers.

Manage, update and supervise billing functions.

Involves: Configure and maintain billing tables, and credit and debit transaction codes.

Operate billing computer systems and address operational and systematic problems.

Create billing formats and enter pertinent data such as account codes. Review and approve accounting and billing transactions and activities such as meter reading, cashiering and inspection.

Audit accounts to verify proper billing.

Make billing adjustments, prepare refunds and update accounts. Develop collection procedures in accordance with rules and regulations. Monitor collections, send delinquent notices and collect money from individuals with delinquent accounts.

JOSELUIS MOLINA JR

10077 QUEBEC ST, EL PASO, TX 79924-4118

Phone: 915-***-****

Alt Phone: (100-***-****

Email: aduwyi@r.postjobfree.com

Objective

Seeking employment with a company where I can use my experience as a Manager and Supervisor skills to succeed in a stimulating and challenging environment. Ability Summary

Self-motivated dependable and enjoy working as a team member to accomplish organizational goals. Strong organizational skills with the ability to understand business needs and plan accordingly. Employment History

09/2014 - 10/2018 Driver

Technica, Ft bliss, TX

Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations. Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation. Arrange to pick up particular customers or groups on a regular schedule. 05/2017 - 07/2018 Construction Coordinator

City of El Paso, El Paso, TX

Plan, organize, direct, and engage in daily maintenance of the City's grounds, parks, streetscapes, storm water and irrigation systems, traffic signal, signs and markings and street operations, water operations, storm water management, lift stations, reservoirs, and solid waste management facilities. Involves: Schedule and allocate repair, maintenance and related tasks to staff.

Perform regular site inspections and oversee all work in progress to ensure quality, timeliness and safety.

Plan, select and requisition necessary equipment and related supplies. Support and actively promote the City's safety programs. Maintain files and records related to projects, schedules and other areas. Utilize computer systems to schedule the work of crews, complete work orders and record data for billing purposes.

Verify work performed by crews and accuracy of data for billing purposes. Oversee the maintenance and repair of assigned equipment. Oversee and coordinate the work of contractors as necessary. Spots and safely directs traffic at appropriate landfill disposal site. Assists, instructs and interacts with customers.

Performs waste screening for hazardous or prohibited waste. Separates and sorts different types of waste (electronic waste and automotive waste).

Supervise a small crew in performing maintenance tasks. Involves: Assign, review and monitor work

02/2014 - 05/2018 Commercial Driver

City of El Paso, El Paso, TX

Act as a trainer to assigned Solid Waste Truck Driver Trainees. Involves: Conduct or assist in field and classroom training of trainees. Plan and execute training programs regarding operation of all types of solid waste equipment and safe operating practices.

Monitor performance of trainees by reporting significant work patterns and offering recommendations for improvement.

Provide daily guidance or support on matters pertaining to the provision of solid waste collection service to the public.

Train and develop employees.

Recall employees to work in emergencies.

Resolve complaints. Meet with management to assess operational training and departmental procedural needs and recommend changes based on field observations.

12/2012 - 09/2015 Driver

TATITLEK TRAINING SERVICES INC,

Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations. Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation. Arrange to pick up particular customers or groups on a regular schedule. 02/2006 - 07/2014 Transportation Director

Veollia Transportation, LAS VEGAS, NV

Deuces any minor repairs on site

Schedules and trains all regularly assigned personnel and Operators. Executes fleet strategies developed by Fleet Administration. Assigns and/or reassigns service capacity. Performs periodic inspections of all network vehicles and provider/operators.

Resolves operational problems, accidents issues, and/or passenger complaints, including accurately reporting these problems. Develops network deployment strategies to maintain or exceed performance standards.

Promotes and represents a culture of safety, security, and sensitivity across the organization

Conducts in person Coaching to network providers on matters related to service delivery and maximizing the organization brand. Assist in developing Annual Budgets.

Report monthly performance statistics and service updates to Director of Network Operation)

04/2011 - 09/2011 Customer Care Associate

Empire Today, El Paso, TX

•Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints. •Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. •Check to ensure that appropriate changes were made to resolve customers' problems 07/2010 - 03/2011 Technical Assistant

ACS, El Paso, TX

Coordinates special projects and system upgrades. Briefs customers and/or management on the status of resolution efforts. Serves as a technical advisor to users with complex systems issues by resolving or conferring with technical personnel. Recommends system or process improvements, including procedures, training, and enhanced documentation.

06/2010 - 07/2010 Local Driver

Dependable Trucking, CARLSBAD, NM

Temp drivers position driving a tanker tractor combination locally in the Carlsbad, NM area. Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition. Report any mechanical problems encountered with vehicles. Present bills and receipts and collect payments for goods delivered or loaded. Load and unload trucks, vans, or automobiles.

03/2010 - 06/2010 Local Driver/ Runner

Guzman Construction, VADO, NM

Locally driving a belly dump and tractor combination when there was no trucks available i was a runner for parts or anything that was needed in the surounding citys 05/2009 - 06/2009 Warehouse Supervisor

El Paso Solutions, El Paso, TX

Plan and establish work schedules, assignments, and production sequences to meet production goals. Inspect materials, products, or equipment to detect defects or malfunctions. Demonstrate equipment operations and work and safety procedures to new employees, or assign employees to experienced workers for training. Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards. Confer with management or subordinates to resolve worker problems, complaints, or grievances. 04/2009 - 05/2009 Furniture Installer

Facilities Connections, El Paso, TX

Assemble and install furniture in the warehouse for customer requests. Produce and assemble components of articles such as store fixtures, office equipment, cabinets, and high-grade furniture.

02/2009 - 04/2009 Maintenance/Janitor

Pilot Travel Center, Anthony, TX

Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment. Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate. Inspect drives, motors, and belts, check fluid levels, replace filters, or perform other maintenance actions, following checklists. Service, clean, and supply restrooms. Gather and empty trash. Clean building floors by sweeping, mopping, scrubbing, or vacuuming them. 12/2008 - 01/2009 Building Maintenance

Doniphan Apartments, El Paso, TX

Repair or replace defective equipment parts, using hand tools and power tools, and reassemble equipment. Assemble, install or repair wiring, electrical and electronic components, pipe systems and plumbing, machinery, and equipment. Diagnose mechanical problems and determine how to correct them. Install, repair, or replace single-ply roofing systems, using waterproof sheet materials such as modified plastics, elastomeric, or other asphaltic compositions. 09/2008 - 11/2008 Driver

Kids View, El Paso, TX

Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order. Maintain order among pupils during trips to ensure safety. Pick up and drop off students at regularly scheduled neighborhood locations, following strict time schedules. Report any bus malfunctions or needed repairs.

CDL A

Vocational School Certificate

International Truck Driving

School,, None Selected

Obtain and hold Class A CDL.

High School Diploma

Mountwood High School, TX

Diesel tech

Associate's Degree

Western tech, El paso, TX

Education History

Business Administration and

Management

Bachelor's Degree

Western tech, El paso, TX

Diesel Technician

2 Years at College or a

Technical or Vocational School

Western Technical College, El

Paso, TX

CDL Truck Driver

International Truck Driving School

12/2022 Quickbooks

Western Tech

12/2022 MS Office

Western Tech

12/2022 MS Excel

Western Tech

12/2022 Bookeeping

Western Tech

02/2009 Medical Card

Concentra

accounts receivable,

automo ve,

balance sheet

banking

bookkeeping,

budge ng,

coaching,

basic lean six sigma,

Microso

word, excel, power point, outreach,

scheduling, and organiza on.

Occupational Licenses, Certificates and Training

Honors & Activities

sales, custermer service and transit otr driver caring individule likes to help Additional Information

Detailed References

LIsa Honts, CSA

915-***-****

Nan Lewis, Employer

Doniphan Apartments

915-***-****



Contact this candidate