SARAH SUGGS

**** ***** ******* *******, ******** 60643 · 773-***-****

Email · aduwxp@r.postjobfree.com

SKILLS

Professional and knowledgeable Executive Assistant/ Event Coordinator versed in administrative support and customer service. O ering over 30 years of experience managing company reputation with customers. Highly e cient and accurate with strong planning, problem-solving and communication skills. State licensed insurance agent.

EXPERIENCE

WORKING SOLUTIONS, DALLAS,TEXAS - Independent Contractor JANUARY, 2020 - PRESENT

● Answers inbound customer service calls, chats or responds to emails from customers

● Quickly helps customers achieve good solutions

● Solves problems in a creative way

● Documents details of calls and customer interactions in appropriate systems

● Navigates multiple systems, programs and screens simultaneously PEOPLES GAS, CHICAGO, ILLINOIS — Executive Assistant JULY, 2003 - OCTOBER, 2018

● Managed daily schedules, events and coordinated business travel for the Chairman of the Board of Directors.

● Provided administrative support to senior leadership and members of the Board of Directors and reviewed and resolved high-level complaints from customers while maintaining confidentiality.

● Distributed company-wide announcements via electronic mail, booked conference rooms and coordinated catering for annual staff, development forums and corporate events.

● Monitored incoming correspondence such as mail and other publications. ROCK RIVER SCHOOL, ROCKFORD, ILLINOIS — Assistant to the Principal NOVEMBER, 1998 - JUNE, 2003

● Created and edited documents such as correspondence, forms, reports and calendars.

● Monitored premises security, screened visitors, and issued passes.

● Managed electronic records database and handled all file requests.

● Reviewed resumes to identify eligible applicants and coordinated interviews.

● Served as the primary liaison between clients and vendors.

● Worked to maintain cleanliness of the reception area to maintain a welcoming environment.

● Prepared packages for shipment, pickup or courier delivery to customers.

● Managed daily office operations, including client account, supply, and inventory.

EDUCATION

Jones Metropolitan High School — High School Diploma SEPTEMBER,1985 -JUNE, 1987

CERTIFICATION

STATE OF ILLINOIS INSURANCE LICENSE - LIFE

SEPTEMBER, 2022

REFERENCES

Available upon request.

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