Mail Clerk Medical Assistant
Resume:
Executive Summary
Interpersonal Skills: Professional, attentive, quick learner, problem solving, team player, deadline-oriented, excellent verbal and written communication skills, demonstrated ability to multi-task, high-volume work efficiency, positive attitude and self-motivated.
Leadership Skills: Lead by example, assertive, organized, delegate, communicate effectively, great listener, take ownership and responsibility.
Business intelligence: offering over five (5) years of comprehensive experience that are displayed throughout the years of employment in all dimension.
Experience in multiple Medical position: Experience in executive-level administrative support and customer relations.
Computer Skills:
Proficient in Windows XP/7, Microsoft Office programs: Word, Excel, PowerPoint, QuickBooks, experience with Medisoft.
Type 75+ wpm and use 10-key by touch.
Additional Skills:
Fluent in English, and Khmer.
Medical Terminology Certificate
Education:
Bachelor's of Science, Business Administration
Option in Business Management
Craig School of Business, July 2013
California State University, Fresno
Cosmetology License:
Milan Institute- Fresno, December 2010
Associate in Arts, Business Administration
Fresno City College, May 2008
Blackjack Dealing License:
West Hills Community College, April 2007
Professional Experience
United Security Bank June 2014 –May 2021
Image Processor (Administration)
Process department counter work and transmit files for balancing. Prepare work that is to be retained. Repair and balance branch and department work. Repair and balance branch and department work. Create customers and branch corrections.
Responsibilities:
Process counter work
Reject Re-entry
Balance all branch and departments work
Create Image Files
Statement Preparation
Prepare Work for Retention
Import/Export Files
Bank of America September 2009 – May 2012
Senior Bank Teller (Merchant)
Customer service professional offering 3.5 years of diversified experience. Excellent communication and problem-solving skills. Dedicated to achieving customer’s satisfaction as well as meeting and surpassing company’s expectations. Proficient in Microsoft Applications. Take great satisfaction in achieving customers/clients expectation. Self-starter, flexible, independent, organized and punctual. Cooperative, polite and hardworking. Advance in various computer software programs. Responsible for processing routine transactions that customer brings in and must possess the ability to work with a high degree of accuracy.
Responsibilities:
Communicate effectively with customers and inspire confidences that are skilled enough to take care of customer’s assets and needs.
Handle deposits and withdrawals, change money, cash checks, sell traveler’s checks, money orders; collect loan and utility bill payments.
Market other bank services to customers; credit cards, online banking, mobile and automated teller machine services.
Record all transaction promptly, accurately and in compliance with bank procedures
Answer inquiries regarding checking and savings accounts and other bank related products
Identify and validate customers
Knowledgeable of company’s products and promote them to customers
Identify referral opportunities and make relevant referrals
Process financial transaction with a high degree of accuracy.
Ensure compliance with all internal controls to enforce proper policies and procedures
Internal Revenue Service November 2009 – February 2011
Mail Clerk
Perform various clerical duties such as maintaining records, extracting, sorting, numbering and related correspondence; receive, open, sorts and distributed both incoming and outgoing mail; screen documents, forms, and letters addressed or routed to various offices.
Responsibilities:
Work in a number of offices throughout the IRS providing clerical support
Receive, open, sort, and distribute both incoming and outgoing mail; route mail to various points within and outside the organization
Ensure all mail contains sufficient information for proper delivery.
Maintain logs for mail accountability purposes.
Receive and process incoming and outgoing registered and certified mail, and express mail shipments
Maintain appropriate records and/or logs for tracking and reconciliation purposes
Review and process outgoing mail through mail-metering system; obtain and provides mail count data to appropriate person.
Identify errors
Ventura Medical Office June 2006 – July 2008
Receptionist (Promoted to Medical Assistant and medical biller)
Serve patients by greeting and offering assistance; schedule appointments; maintaining records and accounts. Perform front and back office duties; administrative medical assistants are tasks to update and file medical records of patients. File insurance forms, arrange and organize hospital admissions and laboratory services.
Responsibilities:
Receptionist/ Medical Assistant
Welcomes patients and visitors, walk-ins and by telephone; answering or referring inquires
Optimizes patients’ satisfaction, provider time, and treatment room utilization with assertion
Understand and honor Health Information Privacy Rule (HIPAA Privacy)
Maintain patient accounts by obtaining, recording, and updating personal and financial information
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs
Assist physician during physical examinations; performing phlebotomy and translate (Khmer) for patient
Record patients’ medical history, vital statistics and information such as test results in medical rods
Prepare and administer medications as directed by a physician
Explain treatment procedures, medication, diets and physician’s instruction to patient
Medical Biller
Use coded data to produce and submit claims to insurance companies
Work directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
Verify patients’ insurance coverage
Answer patients’ billing questions
Handle collections on unpaid accounts
Managing facility’s Accounts Receivable reports
References
[Available Upon Request]
References
Jerry Orozco
United Security Bank, Proof Department Manager
2126 Inyo Street
Clovis, Ca 93721
559-***-**** Ext. 2218
Marsha Tackher
Bank Of America, TOS
855 Pollasky Ave
Clovis, Ca 93612
Sarah Maokosy
Employment Development Department
2555 South Elm AvenuE
Fresno, CA 93706
5013 E. Tyler Ave., Fresno, CA 93727
Contact Info: 559-***-****
Email: aduwvy@r.postjobfree.com
Helecia Oum
5013 E. Tyler Ave., Fresno, CA 93727
Contact Info: 559-***-****
Email: aduwvy@r.postjobfree.com
5013 E. Tyler Ave., Fresno, CA 93727
Contact Info: 559-***-****
Email: aduwvy@r.postjobfree.com
Helecia Oum
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