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Medical Assistant Front Desk

Location:
Berkeley Township, NJ, 08721
Posted:
January 24, 2023

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Resume:

ERIN FISCHER

** ******* ****** ****, ********, NJ 08721 908-***-**** aduwvk@r.postjobfree.com

PROFESSIONAL SUMMARY

A self-motivated experienced professional known for exceptional patient accommodation and dedication to providing premium and compassionate patient care, seeking a position to further enhance and exercise my clinical and administrative experience and skills.

SKILL

• Excellent multi-tasking ability

• Compassionate professional

• Resourceful and reliable worker

• Excellent verbal communication

• Chemotherapy Drugs

• ICD 10

• Medical Terminology knowledge

• Venipuncture/blood draw expert

• Surgery

• Interpreting laboratory/radiology results

• Organizational skills.

PROFESSIONAL EXPERIENCE

APEX SPORTS AND REGENERATIVE MEDICINE

MEDICAL ASSISTANCE/FRONT DESK TINTON FALLS, NJ JUNE 2017 – PRESENT

• Book, coordinate and reschedule patient appointments

• Posted and reconciled insurance and patient payments

• Sent claims out weekly to insurance companies

• Insurance pre-certification on all diagnostic imaging as well as all medications

• Performs patient care including documenting weight, vital signs & chief complains

• Responsible for phlebotomy

• Assists with non-surgical procedures such as Platelet Rich Plasma, Stem Cell Therapy, Diowave Laser Therapy

• Assists with minimally invasive procedures such as Sonex a micro invasive Carpal Tunnel Release, Tenex, Ultrasound guided injections and Visonscope Imaging

• Proficient in all aspects of laboratory instrumentation, to include basic operation, quality control, preventive maintenance, reagent storage, troubleshooting & documentation

• Ensure patient satisfaction

• Managed all inventory and ordering supplies and medications

• Assist the patients and their family with education

• Scribe office note while physician examines patients

• Natural Supplements management, inventory and education NEW JERSEY HEMATOLOGY AND ONCOLOGY ASSOCIATES

MEDICAL ASSISTANCE/AUTHORIZATIONS/FRONT DESK BRICK, NJ AUG 2016 – MAY 2017

• Book, coordinate and reschedule patient appointments

• Posted and reconciled insurance and patient payments

• Schedule outpatient diagnostic tests for patients

• Insurance pre-certification on all diagnostic imaging as well as all Chemotherapy Drugs

• Performs patient care including documenting weight, vital signs & chief complains

• Performs all injections & laboratory testing, as ordered by a physician

• Responsible for phlebotomy & specimen collection.

• Assists with medical procedures, including Bone Marrow biopsies

• Proficient in all aspects of laboratory instrumentation, to include basic operation, quality control, preventive maintenance, reagent

storage, troubleshooting & documentation

• Ensure patient satisfaction

• Medication and radiology prior authorizations

• Schedules inpatient and outpatient admissions and procedures

• Assist the patients and their family with education

• Scheduling all Chemo appointments as well as also ordering the drugs

• Obtain patient co-pay assistance funding for patients with high co-pays

• Dispense medication and refills for patients using our in-office pharmacy

• Scribe office note while physician examines patients DR. NICK MEHTA

PATIENT CARE COORDINATOR/OFFICE MANAGER TOMS RIVER, NJ JAN 2015 – JUNE 2016

• Assist physicians with patient care during and after procedures

• Book, coordinate and reschedule patient appointments

• Posted and reconciled insurance and patient payments

• Billed and submitted claims weekly, hospital billing and handled patient’s bills and account statements

• Manage insurance contracts and ensure compliance with contracts

• Monitor and evaluate staff performance and establish office policies and procedures

• Established and maintained working relationship with vendors, insurance companies and other health care facilities/organizations

• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

• Managed schedule and payroll for staff and trained new employees

• Communicate with patients regarding inquiries and complaints

• Ensure patient satisfaction

• Medication and radiology prior authorizations

• Chronic Care Management

• Ultrasound Liaison

• Weekly lab reconciles, office mail, medical records and office bills to be paid

• Office liaison and correspondence Dr. personal file

• Daily management of in and out faxes and scan reports

• PCMH, ACO and P2P correspondence

• Assisted in physician credentialing and license renewal

• Scribe office note while physician examines patients

• Perform EKG, PFTs, injections and inhalation

• Provide patient education, wound dressing and patient portal support

• Marketing

SPORTS AND SPINE INTEGRATIVE CENTER/ASSOCIATED ORTHOPAEDICS OFFICE SUPERVISOR/MEDICAL ASSISTANT RED BANK & UNION, NJ JAN 2014 – DEC 2014

• Office Manager responsibilities include ordering supplies, expense management, make daily deposits, payroll, pay bills and manage insurance claims.

• Educational pamphlets and brochures

• Marketing

• Natural Supplement management, inventory and education

• Medical Assistant duties included interviewing patients, collecting medical history, obtain vital signs, document in EMR system, dictate exam while Physician is conducting the exam, removal of stitches and casts, maintain treatment rooms and medical supplies and filling out Disability Forms.

• Assist with Homeopathic Ultrasound Injections

• Other duties consist of scheduling Epidural Steroid Injections with patient and Surgery Center, obtaining pre-certifications for MRI's, CT's, Epidurals, medication and in office procedures, medication refills, answering phones, checking patients in and out, scheduling follow up appointments and billing using proper diagnosis codes DR. TATYANA PONTI

MEDICAL ASSISTANT/PHLEBOTOMIST LITTLE SILVER, NJ MAY 2013 – DEC 2013

• Managed various general office duties such as answering multiple phone lines, scheduling appointments, greeting patients, completion of insurance forms and mailing monthly invoice statements to patients.

• Evaluate patient care needs, prioritized treatments and maintained patient flow

• Assisted doctor with non-invasive procedures

• Authorized drug refills and provided detailed drug information

• Collected blood, tissue and other laboratory specimens and prepared them for lab testing

• Performed monthly inventory and maintained office and medical supply counts

• Performed vitals, EKGs, spirometry and administered injections and urinalysis

• Routinely retracted patient throat cultures and prepared them for lab submission

• Provided patient education

• Ordered and read lab tests, x-rays, MRIs, Ultrasounds and EKGs

• Obtain pre-certifications and authorization of procedures and medicine

• Collect all medical history of patients and document into the EMR system

• Sterilize any instruments used throughout the day SHREWSBURY SURGERY CENTER/USPI

SURGICAL TECH/ENDO TECH SHREWSBURY, NJ JULY 2010 – AUGUST 2013

• Admitting patients, preparing and reviewing charts, scanning documents and dictating reports

• Responsible for the preparation of the surgical room, assembling both sterile and non-sterile equipment as well as checking and adjusting the equipment to ensure its proper operation

• Responsible for daily maintenance of endoscopes and turning over the room in accordance with JCAHO standards

• Preparation of the patient before surgery

• Pass instruments and other sterile supplies to the surgeons, hold retractors, cut sutures and perform surgical counts

• Assist surgeons in providing aid in exposure, hemostasis and other technical functions that aid the surgeon in carrying out a safe operation

• Assisting the doctors and nurses in the endo room with appropriate pressure, obtaining and labeling biopsies

• Decontaminate, package and sterilize surgical instrumentation and equipment as per hospital and manufactures’ guidelines

• Followed guidelines for proper cool down, storage and rotation of supplies

• Distributed items upon request, assembling case carts for future cases and managing inventory appropriately

• Ensured safety and well-being of patients

• Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care

• Provided pre- and post-operative care as well as working in PACU Centra State Hospital

OR Extern Surgical Tech FREEHOLD, NJ APRIL 2010 – JUNE 2010

• Setting up operating rooms, adjusting lights and equipment, completing counts before and after each case

• Draping of patients, gowning of surgeons and team members, accomplishing required scrub while following policy and maintaining septic techniques.

• Assisting Doctors in surgeries, including holding retractors, passing instruments and cutting sutures RIVERVIEW MEDICAL CENTER

VOLUNTEER SAME DAY SURGERY FLOOR RED BANK, NJ JULY 2009 – FEBRUARY 2010

• Assisted patients with ambulation and crutch walking

• Transported patients to other areas of the hospital in wheelchairs and gurneys

• Assisted with patient transfer and ambulation

• Provided pre- and post-operative care

• Responded appropriately to the physical, emotional and developmental needs of the patients

• Monitored vital signs, such as blood pressure and pulse

• Assisted patients with discharge care including understanding with dressings and understanding their discharge instructions BLADE LANDSCAPING

ASSISTANT MARLBORO, NJ JAN 2009 – FEBRUARY 2010

• Preparing contracts; estimation of materials, scheduling appointments, preparing master work schedules and crew assignments.

• Streamlined workflow

• Answered high volume of phone calls and email inquiries

• Filed paperwork and organized computer based information

• Sourced and ordered office equipment and supplies

• Executed basic banking and bookkeeping tasks

HEALTHY WOMEN

FRONT DESK/ MEDICAL ASSISTANT COLTS NECK, NJ AUGUST 2005 – JAN 2009

• Schedule and confirm patients’ appointments

• Check-in patients, collecting all personal, medical, and insurance information necessary

• Input all patient information into computer database and file confidentially

• Verify insurance eligibility

• Handle tasks of preparing and maintaining patient's medical charts

• Perform essential clerical tasks like faxing, e-mail, and data entry

• Handle incoming calls and respond to queries in a warm and professional manner

• Responsible for collecting payments from patients by following insurance guidelines

• Dealing with all requests in an efficient and courteous manner

• Obtain patients vital signs, perform injections and venipunctures

• Assist with routine office procedures

• Referral authorization and pre-certifications

• Filing and chart maintaining

• Maintained exam rooms and supplies

• Sterilizing medical instruments

• Prepare patients for examination and treatments

• Phlebotomy venipuncture

• Was in charge of ordering and stocking all medical supplies

• Contracted pharmacies for medical refill authorization as directed by the medical doctor

• Performed all aspects of office duties in a high-volume setting. EDUCATION

STAR CAREER ACADEMY, BRICK, NJ

CERTIFICATE IN SURGICAL TECH MAY 2009 – JUNE 2010

• GPA: 4.0

• Internship at Contrastive Medical Center

BROOKDALE COMMUNITY COLLEGE, LINCROFT, NJ

MAJOR: NURSING SEPT 2005 – MAY 2007

• GPA: 3.8

• Coursework includes all pre req for the nursing program HEALTHCARE TRAINING INSTITUTE, UNION, NJ

CERTIFICATE IN MEDICAL ASSISTANT/PHLEBOTOMIST/EKG TECH JULY 2001 – JAN 2002

• GPA: 3.8

• Included 200 hours of practical experience



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