DONNA BLYTHE

Roseville, Ca - 916-***-****

aduwv5@r.postjobfree.com

Seasoned customer centric professional and client advocate with history of delivering

exceptional customer experience. Expert communicator, written and verbal, able to quickly

establish trust and reliability with clients, forging long-term business relationships. Experience

working both independently and as a team member to accomplish project goals.

EXPERIENCE

JAN 2003 — DEC 2017

ADMINISTRATIVE SALES SUPPORT, KAB DENTAL PRACTICE

CONSULTING

Administrative and analytical support for traveling sales director. Maintained calendar,

processed expense reports with forensic auditing, composed correspondence, answered phones,

assisted clients, made travel arrangements, entertainment reservations, assisted at trade shows

and CE credit courses, maintained all files and tax records, resolved office issues, hosted client

dinners, managed budget, assisted onboarding new employees.

MARCH 1998 — JAN 2001

ADMINISTRATIVE SALES SUPPORT, HEWLETT PACKARD

Administrative and analytical support for outside sales and corporate customers such as AOL via

phone, audited hardware, and software, wrote renewal contracts, created billing invoices,

processed accounts receivables. Configured pricing quotes for recent sales and add on services.

Maintained purchase and inventory records. Assisted on special projects teams.

JAN 1997-FEB 1998

OPERATIONS MANAGER, ONYX ACCEPTANCE FINANACE COMPANY

Managed loan processing staff of seven. Hired, onboarded, trained, terminated employees,

managed all Human Resources issues in branch, audited loan files, disbursed loan proceeds,

balanced disbursements, and other funds. Hired and managed vendors, accounts payable and

receivables, maintained loan files and reports. Planned and executed staff meetings, wrote

training manual for loan processing procedures and auditing.

SEPT 1993-MAY 1996

FRONT OFFICE MANAGER, ANAHEIM HILLS FAMILY OPTOMETRY

Greeted and scheduled patients, maintained confidential medical and financial records,

processed accounts payable, receivables and insurance monthly billings, fit patients for glasses

and contact lenses, resolved patient issues, marketed to community.

JULY 1977-SEPT 1993

BRANCH OPERATIONS AND LOAN PROCESSING, FIRST INTERSTATE

BANK

Sales of banking and investment products, processed consumer loans, home equity loans, dealer

construction equipment. Performed all aspects of banking operations including customer service,

conflict resolution, auditing, high volume cash handling, foreign exchange, loss preventions,

robbery and forgery procedures, human resources benefits and payroll issues. Maintained

confidential records, trained new employees, managed cash teller drawer, no losses.

EDUCATION

Cal State University Fullerton 1977-1981 Human Services

Sigma Kappa Sorority

Cal State University Sacramento 2001-2002 Sociology

MS Word, EXCEL, OUTLOOK

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