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General Manager Operations

Location:
New Orleans, LA
Posted:
January 24, 2023

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Resume:

Professional Resume

Charles Weber **** Vanderkloot Avenue, New Orleans, Louisiana 70127

504-***-**** Cell

EXPERIENCE

●March 2018 – Present-2021 Hard Rock Café New Orleans, LA

Operations Manager

●Responsible for all shift execution including kitchen, servers, bartenders and all private events.

●Works closely with sales and marketing in the planning of private events, restaurant buy-outs and marketing activations.

●Financial reporting daily on budget vs actuals, performance reviews of staff and staff training.

●Hiring, Scheduling, Training, Disciplining of all staff.

December 2017 – March 2018 - Hotel Vue Natchez, MS

Director of Food & Beverage

●Responsible for the day to day operations of food and beverage for this 120-room hotel with 7,500 sq ft of meeting/event space, as well as full service 140 seated restaurant and 60 seated bar.

●Manager-on-duty for hotel on weekends and nights as needed.

●Same company moved to Natchez, Ms.

January 2016 – December 2017 Hilton Garden Inn New Orleans Airport Kenner, LA

Director of Food & Beverage

●Responsible for the day to day operations in food and beverage, including the restaurant, room service, and banquet functions (2,650 sq ft of space).

●Worked MOD shifts as needed as well as other duties as assigned by the general manager.

●Conducted hiring, coordinated staff schedules and completed daily, weekly and monthly reporting as required.

2014–2016 JR'S Sports Bar & Grill Metairie, LA

General Manager

●Responsible for staff, including scheduling, hiring and general supervision.

●Responsible for the redesign of the menu and implementation of daily specials, event marketing and booking entertainment.

●Responsible for all inventory, food and liquor costs as well as payroll.

2010-2014 Penthouse Club Myrtle Beach, SC

General Manager

●Responsible for ordering and purchasing all food and beverage items for club.

●Managed all advertising and marketing efforts as well as taking care of all VIP needs.

●Supervised entertainers handled all scheduling and conducted weekly and monthly staff meetings.

●Responsible for all inventory, food and liquor costs, payroll, hiring and POS systems and software.

2005- 2010 Rick’s Cabaret New Orleans, LA

Operations manager

●In charge of all day to day operations of club, restaurant, VIP and on/off premises functions.

●Responsible for ordering and purchasing of all items for club including food and beverage as well as inventory.

●Supervised all restaurant and buffet operations as well as off-site catered events.

●Coordinated all employee schedules and conducted training as needed.

●Oversee the implementation of the POS system and digital dining systems and software.

2000-2005 Holiday Inn Downtown/Superdome New Orleans, LA

Director of Food & Beverage

●Responsible for day to day operations in food and beverage, including the restaurant, lounge, VIP lounge, room service, employee cafeteria and banquet functions (8,500 sq ft of space).

●Worked MOD shifts as needed as well as other duties as assigned by the general manager.

●Oversaw 3.5 million a year in food and beverage revenue including on/off premises functions.

●Conducted hiring, coordinated staff schedules and completed daily, weekly and monthly reporting as required.

●Certified F & B executive thru Holiday Inn Hotels.

1997-2000 Lafayette Hilton & Towers Lafayette, LA

Director of Food & Beverage

●Responsible for the day to day operations in food and beverage, including the restaurant, lounge, towers lounge, room service, employee cafeteria and banquet functions (327 guest room & 20,000 sq ft of space).

●Duties included hiring, schedules, revenue reports, ordering, purchasing, band bookings, labor and food costs, kitchen, menus and MICROS 8700.

1994-1997- Seaport Café & Lounge- New Orleans, LA

●General Manager of a 400-capacity restaurant. Responsible for all restaurant operations including, but not limited to, supervising staff, training, F&B cost controls, special events and inventory management.

REFERENCES

Ron Triviz, Director of Finance Chuck Rollings, Director of Operations

Lafayette Hilton Hotel Penthouse Club New Orleans

Phone: 337-***-**** Phone: 504-***-****

Jeff Granier, Human Resources Director Jerry Conard, Comptroller/Finance Manager

Holiday Inn Downtown/Superdome Phone: 225-***-****

Phone: 504-***-****

Amy Edmonds, Sales & Marketing Manager Paula Dupuis, Director of Sales

Sonesta Hotels New Orleans Hotel industry

Phone: 504-***-**** Phone: 504-***-****



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