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Data Entry Customer Service

Location:
Phoenix, AZ
Posted:
January 24, 2023

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Resume:

Kristyna Cardenas

Maricopa, AZ

Authorized to work in the US for any employer

Work Experience

Order Filler/Picker

Walmart warehouse - Casa Grande, AZ

March 2021 to Present

Qpr certified

Lydia certified

Reads off codes into headset

Always on feet

Stacking 7 foot pallets

Lifting up to 70 lbs overhead

Builds pallets for stores.

Cashier/Customer Service

Bashas' Supermarkets - Maricopa, AZ

August 2018 to Present

Cashier

Check customers out

Customer service

Work with U-scan

Count money down

Work tobacco and lottery desk

Grocery clerk

Cleaned stations and organize coupons

Packaging

Arizona Nutritional Supplements - Chandler, AZ

October 2018 to February 2019

Pack product. Clean back rooms. Work in warehouse. Do rework. Clean machines. Sanitize work area. Pack product into boxes and place on pallets.

Clerk/Cashier

Chevron - Chandler, AZ

May 2017 to August 2017

Worked cashier for night shift. Stocked freezer. Cleaned parking lot. Empty trash cans. Cleaned bathrooms. Cleaned inside of store. Counted drawer out. Customer Service Representative

AGS Safety & Supply - Tempe, AZ

September 2015 to May 2016

Responsibilities

Writing purchase orders,

calling vendor's to check on merchandize

helped walk in customers

answer calls from customers and place the orders

handled payment of credit card or cash

Use of price gun and setting up display area

Did some AR work...mailing invoices

Calling customer to collect payment

Keeping personal information on file for customers ex. credit card information Contacted customers for pick ups of orders

Freight quotes

Faxes and scans

Accomplishments

Customer service satisfaction for every customer. Have a easy system for all credit cards that are kept on file to locate. Scanned all orders customers faxed in and caught customer services up on filing. Received lots of prospects that turned into customers for the company. Expanded companies customers through different states.

Skills Used

Professionalism

Ability to read and write

Computer skills

Excel, word, prophet 21, Google, outlook, gmail

Typing skills

Speaking clear and audible

Reliable

Flexible

Over achiever

BHT House Manager

Sovereign Health Group - Chandler, AZ

February 2015 to June 2015

Behavioral Health Technician is responsible for maintaining and keeping the house running smoothly and maintaining a clean and sanitary environment at all times. GSE Caregiver

Gryphen SPS - Chandler, AZ

February 2014 to December 2014

Responsibilities

Making a difference in the lives of individuals with developmental disabilities by working as a team member assisting with daily living skills, attending community outings, teaching skills to improve independence, job coaching, employment and more.

Star class Server

UltraStar Multi-tainment Center - Maricopa, AZ

October 2012 to December 2013

Responsibilities

Providing great guest service to our guests in Star Class (21 and over). Serving guests food, beverages, and snacks.

Assurance officer, C-Code, Verifications, Document intake, FAIR, Affiliated Computer Services INC. (ACS) - Tempe, AZ October 2007 to May 2010

Responsibilities

I was promoted four times within the time I was employed by ACS.

• Data entry in accordance with company policies and procedures in a timely manner that meets or exceeds productivity and quality goals.

• Verified student’s taxes, W2s, household, and citizenship.

• Implemented Total Quality Management (TQM) programs and initiatives.

• Conducted audits and reviews/analyzes data and documentation.

• Implemented key process improvement efforts and influences cross-functional efforts. Education

Education

Central Arizona College - Coolidge, AZ

February 2015 to June 2015

Diploma

Maricopa High School - Maricopa, AZ

2005 to 2007

Skills

• Developmental Disabilities Experience

• Packaging

• Behavioral Health

• Administrative Experience

• Quality Assurance

Certifications and Licenses

Qpr certified

March 2021 to Present

Able to work qpr with double pallets

Assessments

Data entry: Accuracy — Highly Proficient

January 2021

Entering data quickly and accurately

Full results: Highly Proficient

Data entry: Accuracy — Highly Proficient

January 2021

Entering data quickly and accurately

Full results: Highly Proficient

Customer focus & orientation — Proficient

January 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Reliability — Completed

July 2020

Tendency to be dependable and come to work

Full results: Completed

Administrator — Highly Proficient

July 2020

Personality and problem-solving skills

Full results: Highly Proficient

Written communication — Completed

January 2021

Best practices for writing, including grammar, style, clarity, and brevity Full results: Completed

Warehouse associate — Expert

January 2021

Assesses the tendencies that are important for success in warehouse roles Full results: Expert

Scheduling — Familiar

January 2021

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Familiar

Data entry: Attention to detail — Proficient

February 2021

Maintaining data integrity by detecting errors

Full results: Proficient

Customer service — Highly Proficient

February 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Call center customer service — Proficient

February 2021

Applying customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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