Service Representative Customer
Resume:
Louvina Cochran
Marshfield, WI *****
***********@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Solutran
November 2022 to Present
• Performed data entry for customer information, shipments and orders
• Managed client records
• Answered general questions
• Resolved customer information and complaints
• Assisted customers with a warm and professional attitude Customer Service Representative
Refuel - Kingstree, SC
February 2022 to September 2022
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
• Operated the cash drawer
• Handled billing issues and order inquiries
Manager
Shell station - Kingstree, SC
September 2021 to February 2022
Key holder
Customer service
Hiring
Part Time Assistant Manager
Family Dollars - Kingstree, SC
May 2021 to September 2021
opening/closing store
key holder
cashier
stocker
Manager
Shell Gas station/ EZ Mart - Kingstree, SC
November 2018 to June 2020
• Handled opening and closing of store
• Cleaned store
Cooler Worker
Smithfield Packaging Foods, Inc. - Tar Heels, NC
September 2012 to December 2018
•
Assistant Manager
Shell Gas station/ EZ Mart - Columbia, SC
October 2009 to March 2011
customer service
count money
Education
College in Medical Assistant
Southeastern Institute-Columbia - Columbia, SC
August 2010
High school diploma or GED
C E Murray High School - Greeleyville, SC
August 2003 to June 2009
Skills
• Retail management
• Assistant manager experience
• Retail sales
• Profit & loss
• Store management
• Merchandising
• POS
• Cash handling
• Sales
• Cashiering
• Inventory Control
• Management
• Pricing
• Outside sales
• Typing
• iOS
• Mac OS
• Customer support
• Technical support
• Windows
• Android
• Google Docs
• 5G
Languages
• English - Expert
Assessments
Customer service — Proficient
August 2021
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Completed
December 2021
Demonstrating customer service skills in a call center setting Full results: Completed
Sales skills — Completed
January 2022
Influencing and negotiating with customers
Full results: Completed
Sales skills — Highly Proficient
August 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Sales skills — Highly Proficient
August 2022
Influencing and negotiating with customers
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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