MEGAN MAHEU

S U MMARY

Responsive team leader with strong retail background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. E X P E R I E N C E

Supervisor

Booster Juice St. Catharines, ON September 2022 - April 2023 Supervisor & Inventory Lead

McCarthy Uniforms Oakville, ON April 2021 - March 2023 Key Holder

Boathouse Niagara-on-the-Lake, ON August 2020 - October 2021 Sales Advisor, Cashier, Picker/Packer Associate

Sport Chek Brampton, ON April 2016 - March 2021 Established and adjusted ordering parameters to manage inventory. Checked temperatures of freezers, refrigerators and heating equipment. Supported store manager with recruiting, interviewing and hiring staff. Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.

Resolved customer complaints and adjusted policies to meet changing needs. Provided ongoing training to address staff needs.

Complied with company policies, objectives and communication goals. Hired team members and trained in collaborative team environment. Supervised bank deposits and security procedures to support store opening and closing.

Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers. Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.

Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.

Answered requests and concerns with friendly and knowledgeable service. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

Collected payments and provided accurate change.

Processed sales transactions to prevent long customer wait times. Helped with purchases and signed customers up for rewards program. Fulfilled orders quickly to accomplish challenging daily objectives. Picked products from designated locations using various tools and transferred to appropriate areas for further processing.

S K I L L S

Experience in Leadership

Problem Resolution

Customer Service

Supervision & Leadership

Microsoft Office

Proficient in French

C O N T A C T

647-***-****

aduwmb@r.postjobfree.com

Brampton, ON L6S 3Z2

E D U C A T I O N A N D

T R A I N I N G

Bachelor of Education

French Studies

Brock University, St. Catharines, ON

Expected in April 2025

Uniform Specialist

McCarthy Uniforms Brampton, ON June 2018 - December 2019 Softball Umpire

Bramalea Boys Softball Association Brampton, ON June 2012 - June 2016 Measured customers for size and recorded measurements for use in alterations. Worked with customers one-on-one to help fit uniforms to their liking. Learned to make connections with the customer and make an impression on their experience with my conversational abilities.

Delivered calls on every pitch, whether ball, strike or foul, keeping track of rapid pitcher, ball and batter movement to make accurate calls. Dealt with coaches during games, addressing complaints against opposing teams for alleged rule infractions and administering penalties. Collaborated with league officials, coaches and facility managers to coordinate matches, following season schedule to provide services. Fostered sportsmanship among players and coaches to minimize in-game conflict.

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