Stewart L. Spratt

South Bend, IN *****-****

574-***-****

aduwl1@r.postjobfree.com

SUMMARY

Twenty years’ experience as a software support specialist, technical training instructor and applications programmer. I have used C#, Visual Basic, JavaScript, ASP.net, PHP, SQL and COBOL to develop and maintain applications. In addition to strong math and communication skills I have experience in quality assurance, project management, administrative management and sales.

PROFESSIONAL EXPERIENCE

Interlogic Outsourcing, Inc./PrimePay, LLC

Elkhart, IN March, 2014 – June, 2022

Quality Assurance Analyst/Product Engineer

I tested changes made to production payroll processing software to ensure accuracy and error-free performance. I maintained, configured, coded and tested custom vacation/sick time accrual programs to prepare them for release to production. I provided customer support for custom vacation/sick time accruals and performed program maintenance for existing programs. Using Crystal Reports, I developed and maintained state and local tax forms for compliance purposes.

Developed and implemented a tracking system to monitor the status of custom accrual programming requests and custom 401(k) programming requests

South Bend Modern Molding

Mishawaka, IN June, 2011 – March, 2014

QA Tech/Inventory Manager

Managed receiving and inventory for all production and maintenance materials. Performed quality assurance testing on rubber stock and metal/plastic inserts to ensure adherence to weight, specific gravity, hardness and dimensional tolerances as well as ISO/TS-16949 (automotive) standards. Conducted and maintained monthly physical inventories of rubber stock, inserts and maintenance materials. Loaded/unloaded trucks with a forklift.

Developed online applications for tracking daily production and work order run sheets.

Operated various injection molding presses and related production equipment.

Stewart L. Spratt

South Bend, IN 46637-2339

574-***-****

aduwl1@r.postjobfree.com

Trim-A-Door, Inc.

Mishawaka, IN January, 2011 – May, 2011

IT Technician

Provided IT support for all computer users at Trim-A-Door. Duties included networking, e-mail, applications support, troubleshooting and end user training.

Designed and produced an illustrated price book for sales reps and added functionality to their website so reps could process online quotes for their products.

Self Employed

South Bend, IN November, 2008 – December, 2010

CRM Applications Provider/Solutions Developer

Provided technical support and training for CRM applications, mainly GoldMine CRM. Developed custom reports for national and international CRM customers using GoldMine’s native report writer and Crystal Reports. I also developed custom Visual Basic and C# integrated solutions accessing GoldMine’s SQL database structure.

RELEVANT AUTOMATION, Inc.

Raleigh, NC June, 2007 - October, 2008

Applications Specialist/Solutions Developer

Provided end user and managerial training for CRM applications along with pre/post sales application technical support. Coded, tested and performed troubleshooting for CRM related applications utilizing appropriate programming and SQL server database technology. Maintained and modified programs, made approved changes and developed detailed programming logic. Developed and tested programming modifications and wrote testing plans for others so they could verify the accuracy of requested modifications.

EDUCATION

B.B.A., Business Management, University of Cincinnati

French Studies, Université Sorbonne, Paris, France

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