Rachell James

**** ******** *** **

Grand Rapids, MI 49508

Phone: 616-***-****

Email: aduwh9@r.postjobfree.com

Career Objective

Seeking an employment opportunity that will allow me to utilize my excellent customer service, computer software, problem-solving and sales skills.

Skills

Customer Service

Negotiations

Clear Communication

Up-Selling Premium Memberships

Experience

Home Depot - Grand Rapids, MI 9/2020 - Present

Train new staff

Open customer credit card accounts

Deliver excellent customer service by greeting and assisting customers

Routinely answered customer questions regarding merchandise and pricing

Best Buy - Grand Rapids, MI 4/2019-1/2021

Received payments by cash, credit cards, personal checks, and gave back correct change

Routinely answered customer questions regarding merchandise and pricing

Educated customers and potential customers who had questions

Lowe’s - Grand Rapids, MI (Seasonal) 4/2019-8/2019

Educated customers and potential customers who had questions.

Deliver excellent customer service by greeting and assisting customers.

Routinely answered customer questions regarding merchandise and pricing.

Costco - Grand Rapids, MI (Seasonal) 9/2018-12/2018

Preparing and taking bakery orders

Maintain bakery cleanliness

Deliver excellent customer service by greeting and assisting customers

Routinely answered customer questions regarding bakery items and pricing

Sam’s Club - Grand Rapids, MI 1/2015-2/2019

Received payments by cash, credit cards, personal checks, and gave back correct change

Deliver excellent customer service by greeting and assisting customers

Educated customers and potential customers who had questions

Education

Englewood High School – Chicago, IL 1985-1989

High School Diploma

References

Available upon request

Quick Learner

Results Orientated

Teamwork

Contact this candidate