Cherlil. Gogan

***** **** ******** ******. ••• Goodyear, AZ 85395

Home 623-***-**** • Cell 602-***-****

1.IECTIII

To secure a challenging position with a company offering a work from home environment, advancement opportunities and several years later retire from.

..US

CUSTOMER SERVICE SKILLS: AFCPE, FCRA, FDCP & OFAC Compliance Certified. MANAGEMENT SKILLS: Supervising, training, scheduling, budgeting, problem solving, recruiting and terminating employees, employee performance improvement reports, employee annual evaluations, developing policies and procedures, monitoring quality control, meeting deadlines, inventory control, banking transactions, analyze monthly reports. ACCOUNTING SKILLS: General ledger, payroll, aging of accounts, accounts payable, accounts receivable collections, risk management, credit analyst, purchasing, petty cash disbursements, bank reconciliation, analyze and apply merchandise inventory methods, worksheet and fmancial statements. COMPUTER SKILLS: Windows 95, 98, 2000, NT & XP, Vista, Windows 7 and 8, Cisco Any Connect, Cisco IP Communicator, VPN Remote Desktop, Data Safe Navigator, Outside View, Quicken, Quick Books, Enterprise, AMS400, Genesis, Microsoft Excel, Microsoft Works, Word, Desktop Publisher, IDX GPMS, Lotus Notes, Group Wise, CACS, CICS3, AZTECS, ACTS, APIS, SYSM, GUILD, PIC Novel Network III, Open System Harmony, IBMlPC, lIT Basic, MSIDOS, PIC-DOS operating system, microcomputer and MSA payroll system data entry, trouble shooting, CMSI Tape Backup.

OFFICE SKILLS: Research, examine, review, and analyze data, organized, good business communication, conduct multiple task, multi phone lines, 10-key by touch, typewriting, filing, operating burster, copy machine, fax machine, microfilm viewer.

.IIIIISTUY

6114/2009 - Present U-Haul, Phoenix, Arizona

E-CUSTOMER CARE SPECIALIST - Work From Home Sales and Reservations Agent 2/1/2000 - Present C & R Services Consulting & Repair Technician, Goodyear, Arizona OFFICE MANAGER - Self Employed, Accounting for Major Equipment Repair Service 12/1/2008 - 06/14/09 3XP Web Solutions, Avondale, Arizona DIALER - Selling E Commerce Web sites

9/3/2008 - 11/13/08 Roth Staffing Companies, L.P.- Ultimate Staffing Service, Phoenix, Arizona CARD SERVICES DISPUTS - PIT Temp at Arizona Federal Credit Union RISK MANAGEMENTCREDIT COUNSELOR - PIT Temp at Arizona Federal Credit Union 10/22/01 - 6/17/2008 Take Charge America, Phoenix, Arizona STATEMENT REVIEW SPECIALIST - Level II Review Specialist UNIVERSAL CUSTOMER SERVICES AGENT - Debt Management Consumer Credit Counselor OPEN ACCOUNTS CUSTOMER SERVICES - Debt Management Consumer Credit Counselor 8/99 - 7/27/2001 Nations Rent, Phoenix and Scottsdale, Arizona DISTRICT ADMINISTRATIVE ASSISTANT - Assistant for the District Managers DISTRICT BILLING ASSISTANT- Construction Rental Equipment Billing. DISTRICT ASSISTANT CREDIT MANAGER - Rental Equipment Accounts Receivable Collections. 11/98 - 8/99 Patent Construction System, Phoenix, Arizona REGIONAL BILLING SUPERVISOR - Construction Rental Equipment Billing. 11/97 - 10/98 Barrow Neurological Group, Phoenix, Arizona DEPARTMENT MANAGER - RegistrationslInsurance Verification And Authorizations. 9/96 -11/97 American Express, Phoenix, Arizona

FRAUD ANALYST - Credit Utility, Fraud Loss Avoidance Group. 10/2001-

7/85 -10/86

• ICAIlI.

Rio Salado Community College, Phoenix, Arizona (GPA - 4.0 0) Adelphi Business College, Phoenix, Arizona

Diploma - Junior Accounting Program (GPA - 3.93)

ADDITIONAL EMPLOYMENT HISTORY UPON REQUEST