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Loan Officer Operations Manager

Location:
Salem, OR
Posted:
January 24, 2023

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Resume:

Jeanette Moore

aduwel@r.postjobfree.com

503-***-****

TECHNICAL SKILLS

• Regulatory compliance professional as set forward for the following audits, FFIEC, PCI, SOC.

• Personal Skills: Communication, Outside Sales, Networking, Relationship Builder, Results Driven, Proficient in Platform Execution, Metrics Driven, Project Delivery, Reliability, Integrity, and Time Management.

EXPERIENCE

People’s Bank Of Commerce

October 2021-Current

• Network with various groups for residential first mortgages through contacts with realtors, builders, and developers

• Interview applicants discover information about their needs, desires, and earnings to provide analysis whether the loan will be an acceptable risk

• Negotiate terms and conditions of loans with mortgagors

• Follow market trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to private insured mortgages

• Deepen customers' relationships with the bank, by working with Private Bankers, Private Wealth Advisors and Senior Financial Advisors

Work with Bank partners to provide deeper relationships.

• Work on strategic plans to acquire a deeper customer base Union Bank

October 2020-October 2021

• Network with various groups for residential first mortgages through contacts with realtors, builders, and developers

• Interview applicants discover information about their needs, desires, and earnings to provide analysis whether the loan will be an acceptable risk

• Negotiate terms and conditions of loans with mortgagors

• Follow market trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to private insured mortgages

• Deepen customers' relationships with the bank, by working with Private Bankers, Private Wealth Advisors and Senior Financial Advisors

Work with Bank partners to provide deeper relationships.

• Work on strategic plans to acquire a deeper customer base Washington federal Bank

March 2019-October 2020

Branch Manager/Loan officer

• Drive bank goals for lending and deposit funds to capture COF growth

• Develop a robust business market with a defined growth plan

• Manage a staff to adhere to BSA/AML guidelines

• Develop deep referral networks

Fiserv

June 2015 to August 2018

Audit and Compliance Analyst

• Project manager for audit activities for various regulatory agencies, develop scope, timeline, and deliverables to ensure audit requirements are met for PCI, SOC, FFIEC, SOX, Corporate audit.

• Develop remediation plans to limit risk exposure with various team meeting agency requirements.

• Risk assessment of health of projects as they progress through the Project Development Life Cycle.

• Project Manager for security PEN testing, define timelines, remediation pushing toward production. Measure risks surrounding complex security compliance.

• Assists with the design, planning, documentation and implementation of new business processes and systems.

• Supports assessment/analysis of existing processes to support changing business needs. Assist in promoting compliance with regulatory requirements by monitoring and auditing the organization’s IT and business practices, FFIEC, SOC, PCI, SOX.

• Prepare summary documentation and presentations for high level stake holders.

• Perform moderate to complex analysis of business and internal customer needs. Capital One Bank

October 2011 to October 2014

Small Business Compliance Coordinator

• Assist in the management of risk by strategically measuring gaps and trends by analyzing employee results to implement compliance training and adherence through the AIM program.

• Provide customer service to small business owners on their small business relationship with Capital One. Adherence to strict compliance and business intent metrics. Centurion Home Loans

November 2007 to October 2011

Senior Loan Officer

• Consulted and wrote loans for real estate transactions for consumer and commercial loans; analyzed market condition for effective market strategies.

• Regulated compliance training to ensure that state and federal regulations were met Wells Fargo

March 2006 to July 2007

Small Business Specialist

• Performed outside sales, telemarketing, and cold calls. Business credit analysis determining financial strength. Networking and developing new client relationships.

• Increase customer market share.

• Maintained existing business base through relationship monitoring. Centurion Home Loans

November 2001 to March 2006

Sr. Mortgage Quality Loan Officer

• Consulted and wrote loans for real estate transactions for consumer and commercial loans; analyzed market condition for effective market strategies.

• A diverse position that focused on outside sales through deep dedicated networks.

• Consulted and wrote loans for real estate and assisting clients with credit analysis and implemented strategies to align clients for home ownership.

• Analyzed market conditions and devised effective marketing strategies. Quality management control. Key Bank

February 1997 to November 2001

Compliance Operations Manager /Small Business Relationship Manager

• Developed and expanded new and existing client relationships and centers of influence to attain area market share and goal.

• Managed and coached sales professionals in the branch. Built and maintained line of business partnerships within the marketing strategies for the branch.

• Analyzed credit products for commercial and residential clients. As operations manager, ensured adherence to security policies as well as federal regulations.

• Increase market share

Contract Employment:

Business Consultant

April 2022

Nikua Skin

August 2018 to January 2019

Contract - Vice President of Development

www.nikuaskin.com

Instagram: nikua.skin

Beauty Leaf Incorporated

December 2013 to June 2015

Project Planner

• (Concurrent with Capital One Bank)

• Project Planner to pharmaceutical manufacturing group.

• Project Planning for Quality Management Plan for cGMP facility complying with Federal Regulations. EDUCATION

George Fox University BS in Project Management



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