Data Entry Customer Service

Kimberly Cedars

**** ******** **., **** *******, LA, 70611, US 337-***-**** aduwcp@r.postjobfree.com For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds. With excellent time management skills and a resourceful approach, able to handle multiple simultaneous tasks. Flexible and adaptable professional with experience serving as a first point of contact for potential clients, answering phone questions and inquiries, and adhering to security regulations. Calendar management, scheduling, data entry, and database administration are all areas where she shines. Receptionist with a positive attitude who is dedicated to providing excellent customer service and administrative support.

Collecting and processing payments, scheduling appointments, and organizing and maintaining [Type] filing systems are all skills I possess.

Shorthand writing

Performance improvement

Business Strategy

Technical support

Staff management

Customer/Client relations

Scheduling

Security awareness

Scheduling

Customer-service oriented

Attention to detail

Personable and outgoing

Strategic planning

Multitasking strengths

Customer and client relations

Memorization and recall

Documentation and reporting

Telephone skills

Office administration

Bookkeeping

Sales and Marketing Education - Some college (No degree) Swla - Lake Charles, LA

Receptionist - October, 2020 to December, 2022

Peaceful moments - Lafayette, Louisiana

Provided administrative support to staff members in a fast-paced environment. Give guests accurate and precise information.

Organized and booked staff and visitor travel accommodations, including vouchers, agendas, and transportation. Kept track of visitors and screened them for access to the facility and inter-office personnel. Make appointments and keep track of them on a calendar. I'm in charge of creating and writing system reservations. I'm in charge of creating and writing system reservations. Have direct contact with the customer service and sales teams. Greet customers, determine the reason for their visit, and direct them to the appropriate staff member. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Social Media Manager - March, 2017 to August, 2019 Royal Blood Inc - Lafayette, LA

Mapped out omnichannel channel goals for brands and digital platforms, such as store systems, web, mobile, and marketing systems.

Created and ran [Type] online contests to keep existing members and recruit new ones. Kept track of the company's online presence in order to engage users and strengthen customer relationships. Created and ran [Type] online contests to keep existing members and recruit new ones. Was in charge of the day-to-day management of client brands, which included traffic and conversion metrics on a daily, weekly, and monthly basis.

Analyzed conversion rates across multiple digital channels using [Software]. Improved advertising efforts by creating content for media relations, corporate communications, and [Type] posts. Coordinated with social media, public relations, and other teams to execute product introductions. Planned and executed events and marketing programs that resulted in [Number] times the number of qualified leads that were expected.

Secretary - June, 2019 to August, 2022

Righteous Money - Lafayette, LA

Was in charge of the [Type] department's daily scheduling tasks and provided administrative support. Coordination and management of the team

Prepared and submitted expense reports for corporate executives. Plan meetings and set up conference rooms.

I'm in charge of typing memos and correspondence.

Entered [Type] data into [Software] system and updated customer contacts, [Type] and [Type] information to keep records current.

Was in charge of the V.P.'s schedule (meetings, travel, conference calls, and so on). Created accurate office files, updated spreadsheets, and crafted presentations to assist executives and increase team efficiency.

Accomplished [improvement] through [actions].

Management Support: Ensured smooth operations by supporting executive team. Scheduling: Organized technician schedule for customer jobs. Oversaw implementation of new phone system which resulted in more cost-effective service. Used Microsoft Excel to develop inventory tracking spreadsheets. Scheduling: Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.

Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.

Human Resources: Recorded and filed employee benefit, salary and annual evaluation information. Training: Responsible for training all new employees to ensure continued quality of customer service. ACCOMPLISHMENTS

ADDITIONAL INFORMATION

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