Ramp Agent Warehouse

Alexander Pura

**** ********* ****, ******** ****, VA 20111

Phone: 571-***-**** • Email: ****************@*****.***

SKILLS AND BACKGROUND

●Over 20 years of experience in customer service and scheduler clerk.

●Strong organizational skills with attention to accuracy and details.

●Entrepreneurial mind with a drive to continuously hit goals.

●Excellent customer service skills.

●Self-starter with proactive problem-solving skills.

●Excellent communication skills, both orally and correspondence.

●Computer skills: Microsoft Office Suite (Word, Excel, Outlook), Windows XP and Vista

PROFESSIONAL EXPERIENCES

Excel Courier 2020 – Present

Logistics Specialist

●Ships parts by grounds, freight truck or Air via Fedex, UPS or DHL.

●Inbounds multiple items from different clients; NCR, UPS, Choice, Park Place, etc.

●Conducts regular inventory management.

●Coordinate and monitor supply chains.

●Plan and track the shipment of final product according to customer requirements.

●Utilizing logistics IT to optimize shipping and transport procedures.

●Keep logs and records of warehouse stocks, executed orders, etc.

●Files per project ship tickets, invoices, packing lists and material requisitions.

MC Dean 2019 – 2020

Material Handler / Purchaser

●Prepares Bill of Materials for quotation.

●Process procurement using POL (Procurement OnLine).

●Ensures materials are accurately and timely delivered.

●Informs vendors of any material deficiency.

●Notify requestor of material arrival.

●Completes material receiving at POL.

●Files per project ship tickets, invoices, packing lists and material requisitions.

●Perform annual reconciliation of purchase.

WORLDWIDE FREIGHT SERVICES 2015 – 2018

Warehouse Agent

●Coordinate transportation and logistics details with shipping / freight companies.

●Prepare bill of lading, invoices, and other required shipping documents.

●Determine shipping methods and routes from pick-up location to final destination.

●Advice clients on transportation and payment options.

●Maintained spreadsheets.

●Investigate and resolve customer queries.

●Handled forklift, lift trucks, power stackers, pallet jacks.

●Assists in other duties as needed and directed.

DELTA GLOBAL SERVICES 2014 - Present

Ramp Agent / Cargo Runner

●Responsible for transporting inbound and outbound freight shipments in an accurate and timely manner.

●Assisted with pushback and towing, deicing and other duties assigned.

●Ensure that aircraft is within safety limits before aircraft departs.

●Performed administrative support duties as requested.

EMBASSY OF THE UNITED STATES

Manila, Philippines 1994 - 2014

Work Scheduler

●Review, answer, and resolve email from supervisor and senior leader.

●Post Schedules.

●Handled and resolved phone call inquiries.

●Responsible for invoicing and updating client files.

●Performed daily compilation and coordination of information regarding clients, materials, equipment

EDUCATION

Far East Air Transport Incorporated University – March 1988

References available upon request

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