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Customer Service Office Manager

Location:
Mohali, Punjab, India
Posted:
January 25, 2023

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Resume:

CURRICULUM VITAE

Name: Mrs. Indrani Gigoo.

Contact Details: 628*******.

Address: Flat-301, 3rd Floor, Opera Garden. Peermuchalla. PB-140603.

E-mail: aduw7u@r.postjobfree.com

CAREER OBJECTIVE:

To seek a challenging and responsible position in a large and professional organization where I will have the opportunity to make a positive contribution to business growth and to achieve a personal development and a career advancement, where it would strongly help in motivating my capabilities to fully prove my worth and my soon to be team to a substantial target beating performance.

EDUCATIONAL QUALIFICATION:

Graduation in year 2004 in BA (Political Science- Royal College, Mumbai University) Passed + 2 in year 1998 (Maharashtra Board)

Passed 10th in year 1996 (West Bengal Board)

POFESSIONAL QUALIFICATION:

Diploma in Aviation Hospitality and Travel management. (Frankfinn Institute of Air hostess training, Mumbai)

Diploma in Galileo (5.0, Mumbai) CRE Certified.

WORK EXPERIENCE:

Chandigarh Colonizers Pvt Ltd, Opera Garden. Real Estate- (Team Lead)- (Nov 2021- Current)

Responsible as a profit center with my team.

Team Management, Strategies, Events, Public dealing, Training and After sale plans.

Olive Squad Production House- Beauty Pageant. (Sr. Associate)- (Nov2019 – Nov 2021)

Internal Hiring, Digital Marketing, Operations and Event s

Opera Media Recreation Pvt Ltd. (National Marketing Head)- (Sep 2018- Nov 2019)

Answering phones, general office duties, social media, assisting the Director in all duties as needed.

British Airhostess Academy. (Trainer)- (2007)

Responsible for creating training tools and operations manuals and delivering training programs on hospitality operations and customer service.

To Train classes demonstrating proper work techniques and practical skills in work.

Oberoi Airport Services for Private Airlines. Mumbai. (Supervisor)-( 2004-2007)

Greeting and welcoming passengers and responding to questions.

Assisting disabled passengers and those with small children.

Providing information to passengers.

Food and Beverage Services to the Passengers.

Golden Manor Juhu Mumbai. (Front Office Manager)- (2004)

Welcome Customers

Provide Service

Answer Phones

Help with Security

General Office Upkeep

Collecting Payment

Regards

Indrani Gigoo



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