Adams, MA *****
*************@*******.***
Jennifer Hnatonko
OBJECTIVE Looking for a remote part-time position
EMPLOYMENT HISTORY
**-**** ** ******* ********* Medical Management Services -- North Adams, MA
Medical Billing Specialist Manager
- Review and organize coding and enter medical charges
- Implementation and understanding of patient and client confidentiality
- Effective ability to work independently and as a team member
- Problem resolution
- Communicate effectively with clients and their patients
- Extensive knowledge of medical billing and medical insurance regulations
- Staff reviews
- Staff training
02-2016 To 12-2016 Dollar General – Adams, MA
-Customer Service
-Greeting Customers
-Operating Cash Register
-Balancing drawer at end of day
-Directing customers to merchandise in store
-Stocking merchandise
-Removing expired merchandise
-Setting up displays
-Setting up weekly sales
09-2015 To 04-2016 Macy’s – Pittsfield, MA
Sales Clerk
-Customer Service
-Fulfillment Orders
-Display Merchandise
-Change merchandise to clearance and re-ticket
-Preparing for sales
-Keeping stockroom in order
-Closing our register at the end of the night
-Daily audit of merchandise
10-2006 To 10-2008 Northeast Center for Youth and Families, Inc. -- North Adams, MA
Case Manager/Resource Recruiter
- Recruit foster parents in a variety of ways
- Train new and current foster parents
- Maintain foster parent and client files
- Make sure all client needs are being met
- Write treatment plans and ensure they are being met
- Effectively perform crisis intervention
- Complete documentation of required paperwork
04-2006 To 10-2006 BFAIR -- North Adams, MA
Home life Support Counselor, Level II
- Complete documentation of required paperwork
- Assist in planning, implementing, and documenting teaching
plans, strategies, and behavioral programs
- Assist individuals in networking culturally appropriate community activities
- Manage staff scheduling
- Train new staff and oversee staff performance
- Effectively perform crisis intervention
(Continued to work as a relief worker through August of 2007).
06-2001 To 08-2005 Moonlight Diner -- Williamstown, MA
Waitress/Shift Manager
- Train and manage wait staff
- Handle customer complaints
- Customer Service
- Human relations skills
EDUCATION
Massachusetts College of Liberal Arts -- North Adams, MA
Bachelors Degree
Sociology Graduation Date: 06-2002
McCann Technical High School -- North Adams, MA
High School
Business Information Systems
VOLUNTEER
1998 To 2008 COTY Youth Center – North Adams, MA
Board of Directors
References Available Upon Request