Sequandra Ellison
*** ******** ****** ***** ****, TX 75104 214-***-**** aduvxu@r.postjobfree.com
PROFESSIONAL PROFILE
Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.
High Academic Honors Recognition / Dean’s List
Manage time and priorities in multi-task environments
Effective problem solver, able to assess situation and identify solutions
Work as part of a team and maintain a professional and positive environment
Microsoft Office Applications / MS Excel MS Word MS PowerPoint MS Team
Communication Platform: Zoom
Typing Speed: 55 WPM
KEY QUALIFICATIONS
Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs
Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers
Electronic Health Records (EHR) Electronic Medical Records (EMR)
Managed Care (HMO, PPO, and POS) Workers Compensation
Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04)
Front Office Operations Medical Office Procedures Scheduling
Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM, HCPCS, CPT)
EDUCATION
Ultimate Medical Academy Associate of Science Degree – Medical Billing and Coding, 2022
Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate
Phillips Community College of The University of Arkansas Cosmetology, 2003
WORK EXPERIENCE
Spark – Cedar Hill, TX 10/2021 – 10/2022
Delivery Driver / Customer Service
Utilized Spark delivery application to select deliveries, coordinate effective routes, and maintain an optimized schedule.
Coordinated grocery pick-up and verified daily deliveries against shipping and delivery instructions.
Delivered groceries and household products to customers in a timely and professional manner.
NEX Shop – Irving, TX 07/2014 – 08/2021
Front Desk Clerk / Braider / Customer Service
Answered inbound phone calls, scheduled appointments, and handled light cleaning duties
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Created communication strategies to meet client objectives
Developed exceptional attendance record with special attention to punctuality and preparation to work
Provided outstanding braid hairstyle service to new and long-standing customers by attending closely to concerns and developing solutions
Stay at Home Parent – Cedar Hill, TX 06/2009 – 07/2014
Homemaker
Ensured household duties were completed and managed household budget
Coordinated medical care, meals, and social activities
Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
Provided encouragement, support, and access to activities that enabled the development of skills
Volunteer experience includes 2+ years volunteering for Ballas Elite in Irving, TX