Maria Luisa Najera

**** ********* **

Fort Wayne, IN 46806

(260)410- 5868 aduvv4@r.postjobfree.com

Summary of Qualifications

• More than 16 years of experience in providing superior customer service

●5 years of Dental Receptionist

• Fluent in English and Spanish

• Excellent managerial Skills

• Great problem solver

• Excellent communication skills

• Reliable worker

• Excellent working with diverse groups

• Able to handle challenging situations

Professional Experience

●Philip McKean DDS

Receptionist (08/01/2022-12/18/2022)

>Answer phones

>Import documents in patients charts

> Manually chart patients notes

> Make patient paper charts

> Scheduling

FAMILIA DENTAL ( 02/06/2016-09/17/2019 )

* CLINICAL OFFICE ASSISTANT MANAGER

> Front Desk

> Answer phones

> Chart patients notes

> billing

> insurance verifications

> Patient care

Customer Service and Retail Experience

• Sally’s Beauty Supply ( 03/2006-10/2013)

Managerial experience

*Leader, scheduling, hiring process, inventory control and sales experience

* cash handling, integration and problem solving skills

● House Keeping Hilton Hotel (10/2005-03/2006)

* Great communication skills and ability to work under high pressure of time.

* Great following basic procedures and guidelines.

*Great team Player

• Cosmetologist Begirelis Beauty salon (07/2004-08/2006)

*Experience working under stressful situations, providing top customer service.

* Great relationship builder with diverse groups of people

● Cashier/ Manager Yoshinoya Japanese restaurant (01/2002- 11/2003)

* Maintain top customer service.

* Handle the finances, scheduling, hiring, and employee issues.

* Lead employees to Developed consumer friendly environment.

* Maintained great problem solving skills with customers.

Education

*Volunteer

Activities Bell High School, Bell California

• High school diploma Class of 2000

• Spanish club member

Cynthia’s Beauty College Bell California

• Cosmetology license

St. Patrick Church

• ESL teacher

• Active church volunteer in community service

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