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Customer Service Patient Coordinator

Location:
Sacramento, CA
Posted:
January 23, 2023

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Resume:

JOAN M. CAMERON

*** ****** ****** **********, ** 95833 916-***-****

Personal Profile

● Team Player ● Self-Directed/Motivated

● Outgoing ● Positive/Assertive Communicator

Experience

Patient Care

In both the inpatient and outpatient setting, performs electrocardiograms, Holter monitor testing and scannings, event recorder tests, ambulatory blood pressure monitoring, and cardiac stress tests. Using electronic medical records and the MUSE system, schedule appointments, review test results, and process patient reports.

Management

Managed satellite volunteers for crisis and hotline services. Train personnel and supervise employee duties assuring the appropriate counseling, and crisis services are covered and available to the public. Served as resource for employees and volunteers regarding client issues. Coordinated volunteer schedules hours and allocation of services.

Customer Service

Counseled women and teens in crisis pregnancy. Acted as patient coordinator, administering pregnancy tests, managing ultrasound referrals and outside medical and psychosocial resources for clients. Provided outreach education in fetal development, STD’s and pregnancy counseling for area high schools and local youth groups. Administered aptitude exams to adult and teen groups ranging 20–400 participants

Event Coordination

Arranged annual fundraisers, integral to the continued operation and provision of services to the community. Managed local volunteer organization in the Greater Sacramento Area to one focal fundraising event: Assisted in the coordination of annual city wide fundraisers, registering participants, managing funding, seating, food services, and program events.

Clerical Support & Finance

As office manager, demonstrated excellent organizational, time management, and communication skills; effectively managing multiple tasks and deadlines, Gathered and summarize donor statistical information, provided clerical support for director, i.e., phones, typing, filing, mail and general correspondence. Provide accounts payable/accounts receivable services, coordinating revenue through collections and invoicing.

Work History

2021-2022 Treasure Trove Antiques Customer Setvice

2004-2019 University of California Davis Lead EKG Technician/Scanner

2003-2004 Network Delivery Systems Accounting A/P & A/R

1995-2003 Sacramento Life Center Office Manager, Counselor,

1998-2001 U.S. Office of Personnel Management Test Administrator

1985-1994 Mercy Healthcare Sacramento Surgical Assistant

Joan Cameron

Ph: 612-5335

Education

2004 Cardiology Conference, Napa CA

1995 LCSW Training for Crisis Pregnancies

1994 New Directions Learning Center

1986 Graduate, Encina High School

Other Skills

l Medical Terminology

l CPR Certification

l Experienced in the operation of general office machines

l Proficient in multiple software programs, e.g, Word Perfect, Word, Quickbooks, Peachtree, Filemaker, and Excel

Community Activities

l Voting Polls Volunteers l Various Masonic Committees

l Church Youth Leader l Church Women’s Group

References

Katie Willis UC Davis Cardiology Department 916-***-****

Cathlene Ernst Methodist Hospital Administration 916-***-****

Wally Clark Emeritus Shrine Hospital Board of Governors 916-***-****

Lew Wentworth Secretary for Shrine Hospital Board of Governors 916-***-****

Additional References Available Upon Request



Contact this candidate