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Time Delivery Customer Service

Location:
Bentonville, AR
Posted:
January 23, 2023

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Resume:

Steve Phillips

**** ** ****** **, #***

Bentonville, AR 72713

C: 479-***-****

aduvlr@r.postjobfree.com

PROFESSIONAL PROFILE

Experienced and highly accomplished Vice President of Sales with knowledge of all sales processes, demonstrating solid analytical and team management skills. Proven track-record of generating new business through strategic negotiation while cultivating new relationships with key decision makers. Develops new accounts through effective cold-calling and networking initiatives, leading to sales quota achievement year after year. Currently seeking a Sales Management or Operations position that allows advancement by bringing 13+ years of sales achievements in various market segments.

Strategic Bus. Development

Relationship Building

Broker Networks

Investment Client Mgmt.

Sales Team Leader

P&L Accountability

Regional Sales Mgmt.

E-Commerce Expert

Employee Training

Item Page Enhancement

Forecasting/Prospecting

Increase Website Traffic

PROFESSIONAL EXPERIENCE

GETWIZER, BENTONVILLE AR 9/22-present

Selling custom consumer surveys to suppliers, retailers, and market research firms

Director of Sales

Getwizer is a consumer insights platform that integrates the very best of technology and

Human expertise to deliver a custom and quick affordable research experience. My role is

to generate new business and drive awareness about Getwizer.

THE BABY’S CRIB, BENTONVILLE AR 5/16-present

A baby boutique retail store, selling upscale products for everything baby.

Co-Owner

At The Baby’s Crib we sell everything baby; cribs, dressers, strollers, car-seats, apparel, gifts, and much more. Recently my wife and I opened our 2nd location in Fayetteville AR, and I also help with keeping our website relevant and up to date. Check us out at www.thebabyscrib.com.

REDE-MARKETING, BENTONVILLE AR 5/19 – 09/21

An Advantage Solutions owned company, the merchandising & 3rd party labor experts

Director of Sales

RED/E Marketing is an automated Quick Serve Marketing platform that lets you easily create and implement marketing programs fast. Our software is designed to give you the ability to build and deploy tactical options for your brands. We can create/design any type of in-store POP for suppliers and/or retailers, and our speed to market is extremely fast! Red/E is an Advantage Solutions owned company, and as Director of Sales I'm responsible for developing new relationships and bringing in new business.

WHYTESPYDER, FAYETTEVILLE AR 2/18 – 10/18

E-Commerce Experts for Walmart & other Retailers

Director of Client Innovations

As the top revenue producing sales professional at WhyteSpyder, we help manufacturers, suppliers, & retailers create, curate and manage their item pages and digital assets. Deeply rooted in innovation and shopper experience, I work in partnership with clients to create, execute, and assess their online, ecommerce footprints. Our capabilities empower clients to develop, manage and monitor entire SKU portfolios, across the retailer spectrum. As a salesperson at WhyteSpyder, we help clients increase sales, with speed.

SHILOH TECHNOLOGIES, Rogers AR 6/11 – 2/18

Leader in Software Analytics & Merchandising Sales

Vice President of Sales & Marketing

Assumes full responsibility for generating new business through building trusting relationships with brokers and suppliers. Negotiates with companies in the bidding process to close deals, implements sales strategies to grow business, and continuously develops the pipeline with new and qualified deals each week. Also held accountable for developing new accounts through effective cold-calling and other development techniques, while managing existing accounts and training other sales executives. Started the Merchandising division here at Shiloh from the ground up and have built it to over $2 million in annual sales every year.

RETAIL INTEGRITY MERCHANDISING SERVICES, Rogers AR 8/08 – 6/11

A Leading Merchandising Services Company

Director of Sales

Solicited for new business, created proposals, and helped clients manage their in-store sales levels. Was the #1 rated salesman all 3 years there and sold over $1 million in gross sales each year. Helped Retail Integrity become one of the fastest growing merchandising companies in the area. Developed marketing plans, supervised broker management, and handled new accounts.

JB Hunt, Lowell AR 2/01 – 8/08

Leader in the Trucking & Transportation Industry

Customer Service Manager

Evaluated customer volume and developed tactics to keep volume at forecasted levels. Resolved customer complaints and assisted field sales personnel. Managed a team and was held accountable for developing new accounts through effective cold calling. Solicited for new customers, took phone calls from prospective clients, and entered new orders into the system. Had one of the highest-ranking teams in terms of production every year. Was also responsible for interviewing and hiring all new Account Reps for the

entire company.

FedEX Corporation, Joplin MO 5/92 – 2/01

Global leader in parcel delivery

Courier & Gateway District Coordinator

Expert in route planning and coordinating and recognized as one of the top drivers in the entire company in terms of on-time delivery and performance. Solicited for new business while maintaining a high level of service to existing customers. As the District Coordinator for the sales lead program established by the company, was responsible for making sure all employees at 27 stations in the district turned in at least 3 sales leads per week. Responsible for training and implementing the program and communicated the importance in developing new business. Also helped train new drivers and helped to continuously develop their growth and experience.

EDUCATION

Missouri Southern State University, Joplin MO

B.S.B.A. Marketing & Management

Graduated with Cumulative GPA 3.18

On Academic Baseball Scholarship all 4 years

Member of Omicron Delta Epsilon (National Honor Society of Economics)



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