Yvette Rivera **************@*****.*** 408-***-**** San Jose, CA
RECEPTIONIST / ADMINISTRATIVE ASSISTANT
Administrative support professional with over years 20+ years of experience in office organization, communication, data entry and customer service.
QUALIFICATIONS
Ability to operate multi-line telephone systems
Computer proficiency in MS Word and Excel
Intermediate level proficiency in Quickbooks
Internet Research and Outlook usage
Excellent organizational and communication skills
Operation of general office equipment
Data Entry and Analytical skills
Ability to work independently or as part of a team
Strong at multi-tasking and prioritizing tasks
Maintain hard copy and electronic filing systems
Follow through with customers and staff
Ability to work with culturally diverse backgrounds
Scheduling, Inventory and Document Control
Accounts Payable and Receivable
VOLUNTEER EXPERIENCE
Food Service Volunteer A.J. Dorsa Elementary - San Jose, CA 09/2012 to 06/2013
Assisted 70-85 elementary school students daily in providing them with their breakfast or lunch meals.
Monitored students while in cafeteria and playgrounds according to safety and school guidelines.
WORK EXPERIENCE
Receptionist Nickell Fire Protection - San Jose, CA 02/2017 to 11/2021
Provided personalized and over the phone customer service, directed calls and messages to appropriate staff or management.
Create handwritten invoice and input invoice
Accounts Payable and Accounts Receivables
Create bank deposits
File and create folders
Receptionist Syniverse Technologies - Campbell, CA 09/2011 to 11/2011
Provided personalized and over the phone customer service, directed calls and messages to appropriate staff or management.
Received and distributed mail, organized front lobby operations and maintained look of the office.
Manage 3 department supplies inventory rooms and shipped and received merchandise using Fed-X, UPS and DHL.
Medical Records Management Source Corporate - San Jose, CA 01/2009 to 10/2010
Provided effective departmental administrative support by managing confidential records that involved heavy filing and coping.
Managed Special Projects as assigned such as accurate data entry of banking information, and government related medical documentation.
Receptionist/Clerical Van Hooser Enterprises - San Jose, CA 12/2005 to 10/2008
Answered busy multi-line phone system, transferred and took accurate messages for staff.
Received and processed fumigation job orders by performing data entry and document control.
Coordinated fumigation department’s daily activities.
Assisted various departments with special projects assigned by management.
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EDUCATION
G.E.D, 2011 Independence Adult Education – San Jose, CA