Inventory Specialist / Merchandiser
Resume:
Jazmin Guijon
Houston, TX *****
aduvlg@r.postjobfree.com
Hard working and driven individual who is not afraid to face a challenge. I'm passionate about my work and I know how to get the job done.
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Walmart - Houston, TX
September 2021 to Present
• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.
• Interact with customers to address their concerns, answer questions and assist customers needs.
• Answer customer phone calls and emails, responding to customers’ questions and concerns.
• Recommend possible products to meet the customers’ needs. Retail Merchandiser
Advantage Solutions - Houston, TX
May 2021 to November 2022
• Audited and corrected discrepancies in inventory numbers.Completed physical inventory counts each month
• Recorded information, shortages and discrepancies to keep records current and accurate.
• Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
• Completed physical inventory counts each month.
Forklift Operator/Material Handler
Caterpillar - Victoria, TX
September 2019 to November 2020
• Analyzed malfunctioning equipment and determined type of repairs required.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Customer Service Representative/Technical Support
Northern Tool + Equipment - Houston, TX
September 2016 to November 2019
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Responded to customer requests for products, services and company information.
• Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
• Answer customer phone calls and emails, responding to customers' questions and concerns.
• Interact with customers to address their concerns, answer questions and assist customers needs. Cashier/Customer Service
PetSmart - Houston, TX
April 2016 to December 2017
• Promoted available products and services to customers during service, account management and order calls.
• Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
• Managed timely and effective replacement of damaged or missing products.
• Reached out to customers after completed sales to suggest additional service or product purchases.
• Enhanced productivity levels by anticipating needs and delivering outstanding support. Education
Certification in Automotive Engineering
Universal Technical Institute - Houston, TX
September 2014 to November 2016
High school diploma
Victoria High School - Victoria, TX
February 2010 to August 2013
Skills
• Strong verbal communicator
• Familiar with the software used to connect customers and gather information
• Project management
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